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Hotel ZaZa Houston

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#6 of 499 Hotels in Houston
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel ZaZa Houston
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1,577 Reviews from our TripAdvisor Community

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Showing 1,538: English reviews
Windermere, Florida
Reviewed 1 December 2014

I always stay at Zaza when I travel to Houston to see family. This trip didn't disappoint. The hotel was quiet due to the Thanksgiving holiday, so the service was even MORE extradorinaiy. I am part of the ZIP program and they take care of members more than any other hotel program I am a part of. I travel at...

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Helpful?
Thank ehhensley
Matthew_Nuss, President at Hotel ZaZa Houston, responded to this review

ehhensley! Thank you for the great feedback regarding your recent visit at Hotel ZaZa! I am pleased to read that you had a lovely visit at the hotel over Thanksgiving. The ZIP program is a fantastic way to reap the many benefits of staying ZaZa. Please touch base when your travels return you to H-town, as I will have my...

Bristol, Virginia
Reviewed 26 November 2014

Overall I give the hotel a thumbs up with an incredible staff and great location but many little details put me off a bit. I arrived on a Saturday but the Friday restaurant specials were still on display in the room. One of the lampshades was bent and broken. There was long dark hair on the bathroom floor and I...

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Helpful?
Thank kaningryta
ZaZaHouston, President at Hotel ZaZa Houston, responded to this review

I am pleased that you were pleased with your overall experience. I also want to thank you for your details. We have dispensed the team accordingly to follow up on your observations! Usually details are our long suit. Thanks for the extra set of eyes and we will fix any discrepancies post haste! Matthew Nuss President

Plano, Texas
Reviewed 25 November 2014

if you are looking for a fantastic hotel in Houston, then Hotel Zaza is your hotel. I went to Houston this past weekend for a girls weekend. Arrived at Hotel Zaza, conveniently located in the Arts district and close to Rice Village (lots of restaurants and shopping). Upon arrival everyone from the valet people to front desk and bellman were...

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Helpful?
Thank Jan J
Matthew_Nuss, President at Hotel ZaZa Houston, responded to this review

Jan J! Thank you for the great feedback regarding your recent visit at Hotel ZaZa! I am happy you had a FANTASTIC girls weekend in Houston. Top-notch service is key at the Z! In regards to the Magic Carpet Ride shuttle, I am glad you enjoyed the complimentary service! Our shuttle drivers will take guests anywhere within a five-mile radius...

NYC, NY
Reviewed 23 November 2014

The hotel room was larger than most folks apartments in NY - very comfortable room and bed - nice sheets, large bathroom. Food was excellent - I had room service twice. They also have a shuttle to local places which was very convenient.

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Helpful?
Thank harlemfamily
Matthew_Nuss, President at Hotel ZaZa Houston, responded to this review

harlemfamily! Thank you for the great feedback. I am pleased to read that you had a fantastic visit at Hotel ZaZa! We are all about superb service and comfort at the Z. In regards to the Magic Carpet Ride shuttle, I am happy you found the complimentary service convenient! We will take guests anywhere within a five-mile radius of the...

Cypress, Texas
Reviewed 20 November 2014

Every time I stay at this hotel, whether for business or pleasure, I have had an excellent experience. The staff does everything to satisfy all needs and wants. The hotel itself is unique with its non-mainstream trendy atmosphere. The theme suites are well decorated and, put simply, a lot of fun. The bar and restaurant are also first rate. Breakfast...

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Helpful?
Thank Russell H
Matthew_Nuss, President at Hotel ZaZa Houston, responded to this review

Russell H! Thank you for the great feedback! I am happy to read that you always have an EXCELLENT visit at Hotel ZaZa! Comfort & superb service are both key at the Z. Please touch base when you would like to return to ZaZa for another z-mazing experience! We love ya!

austin
Reviewed 19 November 2014

I booked a room here somewhat last-minute as my usual choices were all booked. I'm glad I did and will consider returning in the future. The hotel was easy accessible, check-in a breeze. I received an upgrade to the 'C'est la Vie' suite, which was very comfortable. Great setup. The only hitch in the stay was a smoke detector that...

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Helpful?
Thank stevendilley
Matthew_Nuss, President at Hotel ZaZa Houston, responded to this review

steven d! Thank you for the superb feedback. I am happy to read that you had a nice visit at Hotel ZaZa recently. In regards to your upgrade, I am pleased that you enjoyed the C'est la Vie suite! The space is definitely eclectic. In regards to the smoke detector, I am glad my team took care of everything quickly....

Gloucester, MA
Reviewed 18 November 2014

Everything at my recent stay at Hotel ZaZa was excellent. My Friday arrival coincided with a large function emptying out. The entire front of the house staff handled the exodus with grace and a total sense of calm. The check-in process was so incredibly smooth and personal. My room was on an upper floor, with a view over the pool....

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Thank Hadley_Smith
Matthew_Nuss, President at Hotel ZaZa Houston, responded to this review

Hadley_Smith! Thank you for the superb feedback! I am pleased to read that you had an awesome experience at Hotel ZaZa last month! We are all about top-notch service & tranquility at the Z. Please touch base when you are ready to return for another eclectic visit at Hotel ZaZa! We love ya!

Reviewed 18 November 2014 via mobile

A mixed review for this hotel. On the one hand it's quite a cool effort at a boutique hotel with some lovely quirky touches like the courtesy car with buffalo horns on the front and some cool art dotted around the place. The staff look quite cute too and very helpful albeit in that robotic American way. The rooms are...

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Thank DSP1
ZAZAManager, General Manager at Hotel ZaZa Houston, responded to this review

DSP1, I apologize for the issues that you encountered at the hotel. The Executive Chef and I discussed the food choices on the room service menu. We change the room service menu seasonally with the restaurant menu, so we are offering the same food in both outlets including a daily special card in the guest rooms. The overall quality and...

London, United Kingdom
Reviewed 18 November 2014

I absolutely love this somewhat quirky but extremely comfortable hotel. It has a very special atmosphere, the staff and accommodation are superb. Look out particularly for Spencer Lane (Director of Food & Beverage) and the delightful Sheridan-Nicole who, when I was recently staying there with my son and grandson, was bartender at the poolside. Both these people excelled in their...

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Helpful?
Thank Elisabeth S
Matthew_Nuss, President at Hotel ZaZa Houston, responded to this review

Elisabeth S! Thank you for the wonderful review. I am pleased to read that you had a delightful stay at Hotel ZaZa last month with your son and grandson! Spencer & Sheridan will definitely be commended for providing excellent service to you during your visit at the Z. Please touch base when your travels return you to Houston, as I...

Houston, Texas
Reviewed 10 November 2014

Second time staying at ZaZa - both times have been marvellous! Just across the street from the Museum of Fine Arts, Houston, so really ideal for visiting an exhibition with the bonus of staying in a fun hotel with good food and efficient staff! Great atmosphere, tastefully decorated rooms and relaxing in the summer months at the pool! Shuttle service...

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4Thank Lynne v
Matthew_Nuss, President at Hotel ZaZa Houston, responded to this review

Lynne V! Thank you for the FANTASTIC comments regarding your recent visit at Hotel ZaZa Houston! I am happy to read that you had a delightful stay at the hotel. Comfort & superb service are both key at the Z. In regards to the Magic Carpet Ride shuttle, I am glad you enjoyed the complimentary service! We will take guests...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Monarch Restaurant & Lounge
Monarch Restaurant & Lounge
Cuisines: American, Bar
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A luxury hotel including Monarch Bistro, pool, fitness center, and ZaSpa with a pet-friendly policy located in Museum District Houston. Known for sophisticated service and modern interior. ... more   less 

Additional Information about Hotel ZaZa Houston

Address: 5701 Main St, Houston, TX 77005-1824
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $414 - $563 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel ZaZa Houston 4*
Number of rooms: 315
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Cheap Tickets and Jetsetter so you can book your Hotel ZaZa Houston reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Spa Hotel in Houston
#3 Romantic Hotel in Houston
#3 Family Hotel in Houston
#5 Luxury Hotel in Houston
#7 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Hotel ZaZa Houston staff and other travellers.
10 questions
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10 months ago
corpus christi
1 day ago
New Jersey
over a year ago

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Questions? Get answers from Hotel ZaZa Houston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My favorite is the standard with balcony”
 of 5 bubbles tjack123, 18 Feb 2017 | Read review
“Suites available but don't know price but they are lovely. If not a suite, would prefer balcony rooms to pool rooms. Wonderful views.”
 of 5 bubbles I4613UWkathyt, 13 Feb 2017 | Read review
“The suite was $75 more than regular room during my stay, so go get the suite.”
  • city view in the morning
  • Suite with separate living room
 of 5 bubbles CeilMontygreen, 26 Jan 2017 | Read review
“request a balcony”
 of 5 bubbles mspatron, 19 Jan 2017 | Read review
“I was in 401, near the elevator.”
 of 5 bubbles MissLaughsALot, 17 Jan 2017 | Read review
5 of 5