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La Quinta Inn & Suites Houston 1960

91 reviews
#287 of 517 Hotels in Houston
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Room & Suite (16)
Pool & Beach (4)
Dining (2)
Overview
  • Excellent39%
  • Very good25%
  • Average12%
  • Poor10%
  • Terrible14%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Suites
Fitness centre
2.5 Star Hotel
All hotel details
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (91)Write a Review
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All reviewsplenty of nearby restaurantsgeneral managerhot breakfastgreat hotelwould stay here againhome away from homegreat stayrooms were cleanfront desk staffbusinessfreeway
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1 - 5 of 91 reviews
Reviewed 4 October 2017

Tv in Room 228 wasnt working! Wifi was not working at all! Ac was not cooling enough. Though Maria did everything that was on her side to help out. Though in the morning while checking the General Manager seemed to be having a good day....More

Review collected in partnership with La Quinta
Thank votolom81
Response from Mike B, General Manager at La Quinta Inn & Suites Houston 1960Responded 5 October 2017

I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that...More

Hotel's Favourite
Reviewed 16 June 2017

I recently visited this location and have to put into light the excellent employee behind the front desk. She was very professional and friendly. She did her job with a smile and help me out with my internet connection. I didn't catch her name but...More

Thank pnkgirl27
Response from Mike B, General Manager at La Quinta Inn & Suites Houston 1960Responded 19 June 2017

Thank you for your feedback. The person name was Donna at the front desk.

Reviewed 2 October 2017

Hotel room had trash pile on bed table. Beds appeared made but sheets smelled. Beds were comfortable. Soap trash in shower. Shower had broken part. Either scalding or cold water. Manager observed and said it was a broken cartridge. Entire hotel needs renovating. No charge...More

Review collected in partnership with La Quinta
Thank L8393RLkarenw
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Houston 1960Responded 5 October 2017

Karen, We appreciate you taking the time to provide us with such detailed feedback about your stay. We are very sorry to hear that several things throughout your stay did not meet your expectations. This is certainly not the experience we hoped you would have...More

Reviewed 13 September 2017 via mobile

309 completely bitten up with bed bugs. This is not acceptable at all. This will not be taken lightly. I had a huge hospital bill because of a allergic reaction to the bites. Then was harassed by the security guard outside about parking. Free WiFi...More

Thank Rex W
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Houston 1960Responded 15 September 2017

Rex, We want to take this opportunity to apologize for the pest issues that you experienced. The safety and comfort of our guests is very important to us. Your concerns have not been taken lightly. We are working diligently with our pest management company to...More

Reviewed 17 August 2017

Rooms were filthy and had bad odor. Had coffee pot but no coffee. Green water beside window of our room infest with trash and mosquito's. Pool was closed and filthy water. Couldn't sit in breakfast area because staff had too many family members eating there...More

Review collected in partnership with La Quinta
Thank roberttP7667QU
Response from Mike B, Manager at La Quinta Inn & Suites Houston 1960Responded 24 August 2017

I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Details
Price range
US$85 - US$119 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$85 - US$119 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Room & Suite (16)
Pool & Beach (4)
Dining (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
DARYL R
15 May 2015|
AnswerShow all 2 answers
Response from Mike B | Property representative |
Yes, dogs are always welcomed at our property. We love our four legged friends.
0
Votes
Room Tips
"Since the hotel is not on the main drag, all rooms are quiet."
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"Third floor seems to be where most of the prostitutes and drug dealers hang out."
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"The rooms we stayed in that had the bed bugs were rooms 316 and 323."
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"If not happy with the room assigned, ask for a new room. We had two rooms and both were fine."
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