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Holiday Inn Express - Houston

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Room & Suite (15)
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Overview
  • Excellent28%
  • Very good48%
  • Average12%
  • Poor4%
  • Terrible8%
3 May 2017
“Very solid HI Express but internet is unreliable”
31 Jan 2018
“Never Again”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2 Star Hotel
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (25)
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1 - 5 of 25 reviews
Reviewed 31 January 2018

From the onset it looks like a good idea to stay here.. Clean property, seems a bit aging. clean room, even the bed had the right firmness for me. Here is where it goes south. Had to get my keys rekeyed 2 times just on...More

Thank William T
Response from IHGService, Guest Relations Manager at Holiday Inn Express - HoustonResponded 15 February 2018

Hi William T, Thank you for your candid review and for staying with us. We're delighted to learn you found our hotel clean and liked the firmness of the beds. However, I'm sorry to learn you did not fully enjoy your overall experience because of...More

Reviewed 4 May 2017

I've stayed here many times for business. The rooms are always clean and staff always very helpful. That said, Internet remain the weakest link for this place. Constant connection drop or very slow internet is so painful that I may be forced to find another...More

Thank knowmyhotels
Management response:Responded 4 May 2017

Dear knowmyhotels, Thank you for sharing your comments. I am so sorry you didn't have a pleasant stay. We will look into the issues mentioned and get them corrected. Thank you again for your comments. Again, thank you for sharing your comments, and if I...More

Reviewed 16 March 2017 via mobile

Booked the hotel on Hotwire at the last minute and got a good price. I was happy to see it was a holiday inn and it did not disappoint. Friendly staff, clean and comfortable room. Also they have a security guard which is reassuring. The...More

Thank Tripp887
Management response:Responded 21 March 2017

Thank you for sharing your comment on your stay and I will share your comment with the staff. I do hope you choose to stay with us on your next visit to Houston.

Reviewed 13 February 2017

Hotel staff was very accommodating to our party of 32 that included 29 High School Students. Front Desk helped us locate an ATM and place to eat that was close and a short commute, helped work around our printing challenges and tolerant of our parking...More

Thank Nels S
Management response:Responded 7 April 2017

Dear Nels S, Thank you for your very kind comments about your recent stay! My team and I appreciate such positive feedback. I hope that if your travels return you to Houston, you’ll consider being our guest again. All the Best, ShaTara McNeal Front Office...More

Reviewed 11 January 2017 via mobile

I made the reservation via my smartphone & my ihg app, I wasn't sure about the property due to room rate being under $90 but i made it none the less. After finding the way into the parking lot (being 1/2 a block off the...More

1  Thank Charley W
Management response:Responded 7 April 2017

Dear Charles W, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Meeting Rooms
Shuttle Bus Service
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Details
Price range
US$107 - US$129 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$107 - US$129 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (4)
Room & Suite (15)
Dining (8)
Pool & Beach (4)
Questions & Answers
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Room Tips
"just be sure to ask for a room that's not next to the elevator, it's noisy."
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"We don't think you can go wrong with any room you choose, as quality and comfort are the goal of these..."
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"Dont Stay Here !"
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"Ground floor if available."
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