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Houston Marriott Westchase

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Traveller (207)
Room & Suite (129)
Dining (19)
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Overview
  • Excellent31%
  • Very good38%
  • Average19%
  • Poor7%
  • Terrible5%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (577)
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All reviewsthe concierge loungeindoor outdoor poolwestchase areabusiness tripbreakfast buffetan updatewest sidefront desk staffeasy accesslobby areabusiness centerfitness centerself parkingatriumbeltwayconventionrenovation
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1 - 5 of 541 reviews
Reviewed 1 week ago via mobile

Only stayed there for a night but all staff was very friendly/helpful and attentive. Room was clean and had all the usual amenities. Bed was very comfortable. Their restaurant is open (full service) until midnight which was awesome given that I got in pretty late...More

Thank Violet D
Response from MarriottWestchase, General Manager at Houston Marriott WestchaseResponded 1 week ago

Violet, I am thrilled to learn you found our staff accommodating, welcoming and attentive to your needs, as these are the customer service standards we strive for every day! It is also pleasing to learn you were able to enjoy a good Southwestern meal at...More

Reviewed 2 weeks ago via mobile

We just returned home from a short trip to Houston. We stayed two nights at the Westchase Marriot. Their parking is free or you can valet for a fee ( not sure what it cost because we didn’t valet ) but the parking isn’t that...More

Thank vickibme1960
Response from MarriottWestchase, General Manager at Houston Marriott WestchaseResponded 2 weeks ago

Thank you for taking the time to share your review of our hotel. It is great to hear you enjoyed your overall stay with us, including your comfortable room and our friendly and accommodating staff. It was a pleasure to host you at the Houston...More

Reviewed 3 weeks ago

We stayed at this hotel for a convention Memorial Day weekend. Started off great, with excellent service from Bellman Alex, very friendly and accommodating. Room was very comfortable. Room service, was set up as a high-end takeout, (my words) the food was hot, fresh and...More

Thank Kimberly O
Response from MarriottWestchase, General Manager at Houston Marriott WestchaseResponded 2 weeks ago

Kimberly, thank you for your feedback. It is wonderful that your experience with us was satisfactory from check-in to check-out, and I am especially pleased that you found our staff accommodating and welcoming. We loved having you as a guest at the Houston Marriott Westchase,...More

Reviewed 3 weeks ago

Fresh air, nice and cool when you walk in. The front desk is always welcome you with a big smile. I feel welcome here. I had choices, but Marriott West Chase is always my first choice, comparing to Hilton or Crown etc...More

Thank silvercode
Response from MarriottWestchase, General Manager at Houston Marriott WestchaseResponded 3 weeks ago

Thank you for taking a moment to share your feedback! It brings a smile to my face to hear you feel at home at our hotel, and feel welcomed by our staff each time you arrive. We appreciate your loyalty to Marriott, and hope to...More

Reviewed 4 weeks ago

The worst part of my experience was the lack of response from the GM, Mr. Greenblatt, to my complaints. There were two signs in the lobby with the GM's big picture and mobile number listed asking for a call or txt if you were not...More

Thank travelonmon
Response from MarriottWestchase, General Manager at Houston Marriott WestchaseResponded 4 weeks ago

Thank you for taking the time to share your feedback. My goal is to ensure each guest we welcome feels well cared for and to address any concerns to ensure your time here is exceptional. I deeply regret that myself and our team missed the...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$109 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Luxury Hotel in Houston
#100 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$109 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Luxury Hotel in Houston
#100 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (207)
Room & Suite (129)
Dining (19)
Pool & Beach (18)
Amenities (14)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
ethansmom06
4 March 2017|
AnswerShow all 10 answers
Response from afireinsidex | Reviewed this property |
My room did, but I'm not sure if every room does.
1
Vote
Melindaclare1
12 March 2015|
Answer
Response from LidoGuy | Reviewed this property |
Yes, they have a Concierge Lounge on the 10th floor. Floors 8 through 10 are designated as concierge but other than the 10th floor I have not seen any difference in the rooms on floors 8-10 and the lower floors.
0
Votes
AshLee281
20 December 2014|
AnswerShow all 2 answers
Response from CraigDallas | Reviewed this property |
Jr suites are roughly 1 1/2 times a normal room size and there is a partial wall between the bedroom area and sitting area. The 1 bedroom suites have to separate rooms with a door between the rooms. The 1 bedroom suites... More
4
Votes
Room Tips
"Stay away from lobby facing rooms"
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"Stay at the Hilton across the street."
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"Try room 1054 or similar."
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"If you are handicapped in any way, call and check first before staying there."
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