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Courtyard by Marriott Houston Brookhollow

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Courtyard by Marriott Houston Brookhollow
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142 Reviews from our TripAdvisor Community

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Showing 137: English reviews
Laytonsville, Maryland
Reviewed 5 September 2015

As an experienced Courtyard guest (Gold Elite) I believe this one is above average. Note-my expectation standards for any Marriott property are high and that consistency is part of what I value- no big surprises. This Courtyard offered Friendly efficient check in, good parking, clean inviting Bistro, nicer than average pool, and well stocked mini Market. Housekeeping was perfect in...

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Helpful?
Thank PapalBull
CYBrookhollowGM, General Manager at Courtyard by Marriott Houston Brookhollow, responded to this review

Thank you very much for your business and kind review. We know that our Marriott Rewards Elite Members are very knowledgeable about the Courtyard Brand and service. Compliments from our Elite Members are very high praise. Chris Pomilla, General Manager

Detroit, Michigan
Reviewed 26 August 2015

Its an avg hotel. Nothing special. I was not crazy about the location, Room was clean and bed was nice. Bar closed way to early. The people were very friendly. Lots of parking and close to the freeway.

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Thank Joe M
Reviewed 15 August 2015 via mobile

Nice hotel with Outdoor pool. No complementary coffee and bar closes early to get one there. A bit complicated with the billing process, but willing to solve it and did it as promised. Rooms have plenty of room. Limited selection of TV channels.

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Thank Fernando A
CYBrookhollowGM, General Manager at Courtyard by Marriott Houston Brookhollow, responded to this review

Thank you for taking the time to review our property. While complimentary coffee is still available in room, we do offer Starbucks 24/7 in our lobby. Channel selection is something we are continueously looking to upgrade, and Marriott has some exciting in room entertainment options coming soon to all properties. We look forward to hosting you on future trips to...

Savannah, Georgia
Reviewed 13 August 2015

Every time I'm in town and need a clean, comfortable, convenient location to host an employee training or event - I can rely on the expert care and service of the team at the Courtyard by Marriott. I've worked with both Jacquan Moses & Lisa Holdman in the Sales Team and I can say confidently, I've never gotten BETTER service....

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Thank kspelman
CYBrookhollowGM, General Manager at Courtyard by Marriott Houston Brookhollow, responded to this review

Thank you for your kind words about our service. Lisa as leader of our Sales Team embodies service and attention to detail, and we are very proud to have her on our team. Our beautiful pool area does make for a nice view, so great tip you added. We look forward to hosting you on future trips and visits to...

Louisiana
Reviewed 9 August 2015

Hotel is a little off the path from where I was working but I entered in to a very nice clean hotel with a great cafe in there in which they serve Starbuck coffee and breakfast and dinner. Pretty quiet during the day. Nice open courtyard for swimming for the kiddos. Small gym. The only drawback is there are only...

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Helpful?
Thank jthwrh
CYBrookhollowGM, General Manager at Courtyard by Marriott Houston Brookhollow, responded to this review

Thank you for completing a review and for the very nice remarks about our property. Our lobby Bistro and pool area are two of our best features. With lack of zoning restrictions in Houston, there is unfortunately little control over types of busineses that can end up near each other. We look forward to seeing you on future trips to...

Fort Worth, Texas
Reviewed 7 August 2015

This Courtyard is OK... not bad not Great. For the price I paid I expected it to be maybe a little nicer but again it was not a bad spot....... just ok. the restaurant / bar was nice and clean although a little pricey. NOTE: below the meter would not allow me to select anything better than Average although the...

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Thank Reford B
CYBrookhollowGM, General Manager at Courtyard by Marriott Houston Brookhollow, responded to this review

We appreciate your business and your taking time to review our property. We know that everyone has a building but the service is what can separate us from our competitors. We look forward to hosting you on future trips to Houston. Chris Pomilla, General Manager

Atlanta, Georgia
Reviewed 7 August 2015 via mobile

I've stayed at several Marriott's; especially in the Houston area. This experience has been one of the best. Check was quick & smooth. The staff was pleasant and efficient. The only downside is that although the location is perfect for getting downtown and only 5 minutes from the Galleria, the hotel can be difficult to get to if you're not...

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Thank Coretta G
CYBrookhollowGM, General Manager at Courtyard by Marriott Houston Brookhollow, responded to this review

We appreciate your staying with us and your very nice review. We agree that our location is one of our greatest attributes. From our location you can be virtually anywhere in the city in 20-30 minutes. We look forward to hosting you on future trips to Houston. Chris Pomilla, General Manager

dallas fort worth
Reviewed 1 August 2015

Okay, so check in was a breeze, the room was clean but the bed was hard and for such an awesome air conditioner they could upgrade to a comforter with a fluffy duvet instead of the flat scratchy bedspread. I am waiting on the manager, Jordan to return from lunch because he neglected to notate the account that our evening...

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2Thank tlc911
CYBrookhollowGM, General Manager at Courtyard by Marriott Houston Brookhollow, responded to this review

Thank you for using your valuable time to complete your survey. While I am sure seeing rodent activity outside could be concerning, I can assure you that in over 15 years of involvement with this property there has never been an instance of rodent activity inside the hotel. We do have preventative measures in place outside of the building and...

Reviewed 26 July 2015

Marriott in general I feel is over priced for what you get. They seem to think they are curing cancer or something and have an air about them that I find unacceptable... you're not the RITZ, get over yourself..... AND no complimentary breakfast?? Shame on you Marriott!! Hope you eat soon!!

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Thank Leland W
CYBrookhollowGM, General Manager at Courtyard by Marriott Houston Brookhollow, responded to this review

We appreciate your taking time to write a review. While Courtyard does not offer complimentary breakfast, The Bistro does offer more selections and options of freshly menu items. I know that we all want the absolute best bargain available, and rates are driven by specific markets. We review our pricing multiple times a week and are very focused on being...

Saint Paul, Minnesota
Reviewed 24 July 2015

I stayed for business and we had a business dinner. In the morning I looked out the back of the breakfast area and saw this incredible outdoor pool with umbrellas and deck chairs. I thought I was in Orlando! That was my one regret--not kicking back out there. The rooms are very large, internet works fine, classy. I've stayed here...

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Thank often_crabby-travele
CYBrookhollowGM, General Manager at Courtyard by Marriott Houston Brookhollow, responded to this review

Thank you for your review and the kind words about our service and beautiful pool area. The pool area is a very popular spot in our hotel and we are very proud of this amenity. Chris Pomilla, General Manager.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The new state-of-the-art lobby at Courtyard by Marriott Houston Brookhollow provides flexibility and choices for our guests. We offer a new lobby with inviting spaces to work or relax in, complimentary Wi-Fi and easy access to the latest news, weather and airport conditions via our GoBoard, or individual media pods. Eating space meets meeting space at The Bistro - Eat. Drink. Connect; with a variety of fresh, made-to-order breakfast, dinner, and beverage selections, including 24-Hour Starbucks coffee and specialty beverages. Recharge in our Fitness Room and tropical outdoor pool & patio. The Business Center and The Market are available 24 hours. We are conveniently located to easily reach all Houston has to offer, including The Galleria and Downtown Houston. ... more   less 

Additional Information about Courtyard by Marriott Houston Brookhollow

Address: 2504 North Loop West, Houston, TX 77092-8901 (Formerly Courtyard Houston Brookhollow)
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $115 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard by Marriott Houston Brookhollow 3*
Number of rooms: 197
Reservation Options:
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Also Known As:
Courtyard By Marriott Houston Brookhollow Hotel Houston
Houston Courtyard
Houston Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard by Marriott Houston Brookhollow staff and other travellers.
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Questions? Get answers from Courtyard by Marriott Houston Brookhollow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room facing the courtyard/pool, away from 610”
 of 5 bubbles StefanTC, 7 Dec 2016 | Read review
“We had a first floor room with easy access from "F" entrance and no road noise”
 of 5 bubbles mattcH5228EQ, 3 Sep 2016 | Read review
“Backside is less noisy but those rooms do have road noise too.”
 of 5 bubbles TeacherDoris, 27 Jul 2016 | Read review
“Rooms on the north face T C Jester, a busy surface street. Generally quiet, loud vehicles can be heard.”
 of 5 bubbles The_Real_Birdcatcher, 23 Jul 2016 | Read review
“Don't stay here”
 of 5 bubbles JimP32778, 19 May 2016 | Read review
5 of 5