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Doubletree Hotel Houston Downtown

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Doubletree Hotel Houston Downtown
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1,033 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree Hotel Houston Downtown
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Showing 993: English reviews
Houston, Texas, United States
Reviewed 8 June 2016

I arrived at approximately 5:30 PM. Check in time was 4:00 PM. I had an ambassador suite, or some such name and they had to call to get someone to clean one. I sat in the lobby for 45 minutes waiting and I had somewhere I was going and needed to get ready. They asked me if I'd like to...

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Helpful?
Thank Angela B
Kimberly G, Manager at Doubletree Hotel Houston Downtown, responded to this review

Firstly I would like to thank you for taking the time to write this review. The experience you had is unacceptable and I deeply apologize. Please know that this is not the norm and here at the DoubleTree we always aim to show how much we Care. Please contact the hotel directly so we can get your booking details, at...

Houston, United States
Reviewed 6 June 2016

Great downtown location, courteous staff, prompt room service and delicious food. My room felt upscale and was very comfortable. The entire hotel was elegant and spotless. Beautiful bar and restaurant area. This is a very quiet hotel.

Review collected in partnership with DoubleTree by Hilton
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Thank Corey W
Kimberly G, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us. We are happy to hear that you enjoyed the food and ambience we provided. We hope you will keep us in mind if travel takes you back to Downtown Houston. We hope to see you soon!

Port Arthur, Texas
Reviewed 6 June 2016

The rooms were excellent very clean with an excellent view from our room. Employees were very professional. And vale parking was amazing, all it took to get my truck was a text message from my phone and truck would be ready in under 5 minutes. I would stay here again and I highly recommended it to anyone that's planning to...

Review collected in partnership with DoubleTree by Hilton
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Thank B1641KMjorgem
Kimberly G, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us. We are pleased to hear that you throuoghly enojoyed your stay. We hope you will keep us in mind if travel takes you back to Downtown Houston. We hope to see you soon!

Reviewed 5 June 2016

The front desk staff was excellent and extremely attentive. For that matter, service of the entire hotel staff was excellent. But I can't help but feeling that the room prices are a little high for a hotel that has been allowed to age and show its age to the extent of this one. The superior location keeps it in the...

Review collected in partnership with DoubleTree by Hilton
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Thank John H
Kimberly G, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us and for your kind comments about our staff, I will be sharing your review with them. We are also looking into doing updates and upgrades soon. We hope you will keep us in mind if travel takes you back to Downtown Houston. We hope to see you soon!

Austin, Texas
Reviewed 4 June 2016

Thank you for making our 17 year anniversary extra special. Two thumbs up!!! This Hilton location seems to always exceed expectations. Will continue to visit as often as I can for business and pleasure! You Rock!!

Review collected in partnership with DoubleTree by Hilton
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Thank leoj396
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for your review and for allowing us to be a part of such a special occasion. I myself am celebrating 30 years of marriage this year and hope for the same experience wherever my wife and I decide to stay. Thank you again and congratulations!

Mobile, Alabama
Reviewed 1 June 2016

Excellent service, great view and comfortable room and the only thing that was inadequate was the amount of bath towels in the bathroom, otherwise this is the best hotel for the price ,I'm planning on staying at this hotel on my next trip to Houston

Review collected in partnership with DoubleTree by Hilton
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Thank Eric C
Kimberly G, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us. I apologize that you did not have enough towels, please let us know the next time when you book and we will ensure that there are sufficient towels. We hope to see you soon!

Huntsville, Texas
Reviewed 1 June 2016

Spouse & I arrived tired and cranky from fighting traffic at rush hour. Asked if a quiet room on an upper floor was possible, and was upgraded to a corner suite on a Hilton Honors floor. Was very happy with the room, the service, and the stay. Departed the next day rested and relaxed.

Review collected in partnership with DoubleTree by Hilton
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Thank Wisteria911
Kimberly G, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us. We hope you will keep us in mind if travel takes you back to Downtown Houston. We hope to see you soon!

Edinburgh, United Kingdom
Reviewed 31 May 2016

Ideally located to visit several energy companies though not directly connected to the tunnel passage system below street level. A decent hotel though no in-room safe and some rooms are a little tired. Friendly and helpful staff with good breakfast to start the day.

Review collected in partnership with DoubleTree by Hilton
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Thank GFClyne
Kimberly G, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us. We actually are directly connected to the tunnel passage and any one of our team members will be happy to direct you the next time you stay with us. Safes are also available on request. We hope you will keep us in mind if travel takes you back to Downtown Houston....

Reading, PA, United States
Reviewed 31 May 2016

This hotel was close to where I has business meetings in Downtown. Parking is expensive but everything else was nice. Pillows could be bigger - don't know why they are so small, but that is the only thing I would change other than the cost, but it is downtown so I expect to pay $$$.

Review collected in partnership with DoubleTree by Hilton
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Thank Kevin D
Kimberly G, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us. We hope you will keep us in mind if travel takes you back to Downtown Houston. We hope to see you soon!

Houston, Texas
Reviewed 28 May 2016

Several years experience at this hotel. Sales and Catering staff specifically caprell servie me at the highest level. Over the years chefs change. Current Chef Paul is the best in years. I host at least three Banquets a year there. 2016 is the best.

Review collected in partnership with DoubleTree by Hilton
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Thank RodeWearier
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

WOW! Thank you so very much for your review and for your continued patronage. We certainly appreciate it and are committed to continually earning your business. You are right that Caprile and Chef Paul, care a lot and work hard to provide the experiences you described that keep our guests coming back time and time again. I will definitely make...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Doubletree Hotel Houston Downtown

Address: 400 Dallas St, Houston, TX 77002-4777
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: $160 - $472 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Houston Downtown 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Doubletree Houston
Houston Doubletree
Hotel Style:
#43 Romantic Hotel in Houston
#111 Business Hotel in Houston
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Questions & Answers

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Questions? Get answers from Doubletree Hotel Houston Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It can be a little pricey, so try and find a deal. There isn't much around so its like a treat to stay here and relax.”
 of 5 bubbles droods, 16 Jan 2017 | Read review
“Take advantage of the shuttle service for transportation to and from downtown Houston attractions and restaurants.”
  • View from room 1223.
 of 5 bubbles SolaTravelGirl, 8 Jan 2017 | Read review
“Get the Hilton App and check in early”
 of 5 bubbles Gimmy1040, 7 Jan 2017 | Read review
“Rooms were good.”
 of 5 bubbles super502002, 30 Oct 2016 | Read review
“Had a road facing room which was very quiet and right on a corner. Not a lot of lighting in the room”
 of 5 bubbles deirdrem142, 28 Sep 2016 | Read review
5 of 5