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Hilton Houston Post Oak

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1,145 Reviews from our TripAdvisor Community

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Showing 1,069: English reviews
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New Orleans, Louisiana
Reviewed yesterday NEWvia mobile

Modern, fresh remodeling. Clean and comfortable rooms with a fantastic hotel restaurant serving an upscale breakfast buffet with omelette bar. You can't beat the location - Uptown/Galleria area of Houston hosts world class dining and restaurants.

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Helpful?
Thank AlexK72
Virginia Beach, Virginia
HOTEL’S FAVOURITE REVIEW
Reviewed 19 January 2017 via mobile

The cost is high for my taste, but I was here on business so I didn't pay for it. The room was comfortable with a small balcony, the bathrooms did not have a bathtub...not a problem for me but some may not like that. The shower was large and good water pressure. The food was very good but very overpriced.

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1Thank styckx1
About Hotel's Favourite Review
Hilton_Post_Oak, General Manager at Hilton Houston Post Oak, responded to this review

Thank you for sharing your overall experience with us. We are delighted to hear your stay met your expectations. We hope to see you again soon if travel take you back to Houston!

Harlingen, Texas
Reviewed 2 days ago NEW

Be patient with front desk, restaurant staff was tops. Front desk is lazy, purchased a higher price package they did not acknowledge this and had me prove to them of the non-charge parking and breakfast instead of looking into my Hilton Honors reservation

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jaime R
Hilton_Post_Oak, General Manager at Hilton Houston Post Oak, responded to this review

Thank you for sharing your overall experience with us. We truly apologize your arrival experience didn't meet your expectations and have shared with our Front Office Manager to coach and train the staff of all package amenities.

Reviewed 2 days ago NEW

I stayed at Hilton Post Oak 2-18-2017 through 2-21-2017 in room 1012. When we entered our room, we found that the knob to the bathroom door was broken. The desk attendants were very helpful and had someone up to fix it in minutes.Not a big deal. The next day as I went in the bathroom to take a shower, I...

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Helpful?
Thank Marissa R
Hilton_Post_Oak, General Manager at Hilton Houston Post Oak, responded to this review

Thank you for taking the time to share your overall experience with us. We truly apologize that your stay didn't meet your expectations and have shared your experience with the in-room amenities to our Director of Operations. Please e-mail me at toya.berry@Hilton.com your room number. Thank you.

Milano
Reviewed 3 days ago NEWvia mobile

This is the worst Hilton Ive been in the last 5 yrs!!! Staff are very nice but the room they gave me...all dark lights not working properly and AC sockets too ,old style bathroom. Look like a room of those movies when someone wanna get suicide! Terrible value for money. Hilton Diamond member.

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Helpful?
Thank ChrisMI71
Hilton_Post_Oak, General Manager at Hilton Houston Post Oak, responded to this review

Thank you for taking the time to share your overall experience with us. We truly apologize that your room accommodations didn't meet your expectations and have shared with our Director of Operations.

Sugar Land, United States
Reviewed 5 days ago NEW

Hotel was remolded, but was an older hotel and looked a little dated. However, it was nice, room accommodations were fine, excellent maid service and nice views of Houston Galleria skyline. Location made walking to fine restaurants easy. Would stay here again. Priced reasonably.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank mikesF244QH
Hilton_Post_Oak, General Manager at Hilton Houston Post Oak, responded to this review

Thank you for taking the time share your overall experience with us. We are delighted to hear your stay met your expectations and the staff made a difference! Please keep us in mind if travel take you back to Houston!

Reviewed 6 days ago NEWvia mobile

I am currently finishing my third night here as part of a dance competition I have been attending. It is February. Oh my God each day I have had to call them to tell them I was cold. And each day they either call maintenance to "allow" me to turn on the heat or they send someone up from engineering...

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Helpful?
Thank Sally V
Hilton_Post_Oak, General Manager at Hilton Houston Post Oak, responded to this review

Thank you for sharing your overall experience with us. We are sadden to hear your experience didn't meet your expectations. The Director of Operations will review this with the team to ensure we are communicating effectively and assisting guest with inquires.

Plainfield, United States
Reviewed 1 week ago

If you are looking for an exceptional hotel - select this one! I received a friendly greeting upon arrival, my room was quiet and spotless, my room service food was hot, the service team was attentive and made sure that my stay was worry free. Also - conveniently located in the Galleria ... shopping was great too!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 718theresal
Hilton_Post_Oak, General Manager at Hilton Houston Post Oak, responded to this review

Thank you for sharing your overall experience with us! We are delighted to hear your experience met your expectations and hope to see you again soon if travel take you back to Houston!

San Antonio, Texas
Reviewed 1 week ago

The staff at this location is outstanding--everyone we encountered made us feel welcome, from the front desk to the bellmen to the housekeeping staff to the exec lounge staff to the bartender! And the location is excellent, convenient to the Galleria and Upper Kirby.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank AgMom17
Hilton_Post_Oak, General Manager at Hilton Houston Post Oak, responded to this review

Thank you for sharing your recent experience with us. We are delighted to hear your room accommodations and staff met your expectations. Please keep us in mind if travel take you back to Houston!

Amman, Jordan
Reviewed 1 week ago

I stayed there for 2 nights attending my cousin's wedding. It was good in general. The location is close to the commercial area of Houston. It's basically a business hotel (not huge with many floor comparing to other Hilton hotels). Food is average. Not sure if it has other facilities. So it is not a type of resort hotels. It's...

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Helpful?
Thank Wathiq H
Hilton_Post_Oak, General Manager at Hilton Houston Post Oak, responded to this review

Thank you for sharing your overall experience with us. We truly understand they are many options in Houston and are happy you chose us to reside. We hope to see you again soon if travel take you back to The Galleria Area!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Houston Post Oak

Address: 2001 Post Oak Blvd, Houston, TX 77056-4401
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: $196 - $438 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Houston Post Oak 4*
Number of rooms: 448
Reservation Options:
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Also Known As:
Hilton Houston Post Oak Hotel Houston
Hotel Style:
#8 Spa Hotel in Houston
#28 Luxury Hotel in Houston
#116 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Houston Post Oak staff and other travellers.
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Questions? Get answers from Hilton Houston Post Oak staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room with fridge or microwave if needed.”
 of 5 bubbles Nubbin86, 13 Feb 2017 | Read review
“Most rooms are basically the same.”
 of 5 bubbles LenL149, 10 Feb 2017 | Read review
“High floor. We had a good view of Houston with little traffic noise.”
  • Good morning, Houston - the view of the sunrise outside our window.
 of 5 bubbles alflinn, 7 Feb 2017 | Read review
“On the 14th floor (the executive level) the suites at the end of the hallway have amazing views and are very private.”
  • Balcony B at sunrise.
  • Balcony A at night.
  • Balcony B at sunrise.
  • Balcony A at night.
  • Balcony B at night.
 of 5 bubbles mhg1012, 3 Jan 2017 | Read review
“VIP balcony”
 of 5 bubbles M9864VLjasonc, 22 Nov 2016 | Read review
5 of 5