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About
#36 of 609 hotels in Houston
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Urban sophistication meets bold Texan hospitality right in the heart of the country’s most diverse city. Unwind by the pool in our roof-top oasis, leave the stresses of the city behind, and make yourself at home in Houston’s Living Room. The 30-story tower, which carries a total of 468 accommodations, including 289 guest rooms, 115 suites and 64 residences, is an iconic landmark in the heart of downtown Houston. As the gathering place for locals and visitors alike, the Hotel is just a few blocks from the city’s leading entertainment and sports venues, and a 15-minute drive to the renowned Museum District. Chef Partner Richard Sandoval oversees Toro Toro, the new Pan-Latin Steakhouse; and Bayou & Bottle, the acclaimed bar located on the lobby level. Guests also enjoy the Pool Deck Café and 24-hour In-Room Dining. Guests can relax at the resort-style pool or escape to The Spa - an intimate oasis, offering an array of pampering and therapeutic treatments. The Hotel’s Fitness Center provides the ideal setting for workouts, training and wellness classes.
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Property amenities
Electric vehicle charging station
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Books, DVDs, music for children
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Valet parking
Wifi
Paid wifi
Hot bath
Pool / beach towels
Swimming pool toys
Rooftop pool
Outdoor pool
Heated pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Happy hour
Kids' meals
Special diet menus
Wine / champagne
Poolside bar
Highchairs available
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Manicure
Massage
Neck massage
Pedicure
Steam room
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
ATM on site
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Minibar
Flatscreen TV
On-demand films
Radio
iPod docking station
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Centrally Located
Languages Spoken
English
Location
87Good for walkers
Grade: 87 out of 100
83Restaurantswithin 0.5 km
17Attractionswithin 0.5 km
1300 Lamar St, Houston, TX 77010-3017
Getting there
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1966Reviews15Q+A100Room tips
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I stayed in an apt onsite that was $$$. I was unable to hold client calls bc of loud construction from another unit. The tenant failed to report scheduled work. I had to keep changing locations which understandably frustrated my client. Four Seasons did nothing to try to make this right. Nothing, not even apologize. They sent me to another floor to take my calls and even there I was told to move. To add consideration of the cost to stay there-- speechless and disgusted. The space is also dated.
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Date of stay: May 2023Trip type: Travelled on business
Value
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Location
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Four Seasons Houston , Owner at Four Seasons Hotel Houston
Responded 2 weeks ago
Dear Guest, I want to extend my sincerest apologies for the frustrating experience you had during your recent stay with us. The situation that you have described is not a reflection of the standards that we strive to uphold for our guests. I would like the opportunity to connect with you via phone or email to further discuss the situation and to discuss ways that we can make it up to you. Please email me at Alan.Yeh@fourseasons.com Sincerely, Alan Yeh Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
We were in town for a concert at Toyota Center. Changed to this hotel last minute due to location since it was gonna be freezing. (Easy walk to Toyota Center). From the minute we drove up, the service was impeccable. There was no employee that didnt go out of there way to make sure we were taken care of. Dennis at the bar was THE BEST! Great drinks and great company. We also had Kate at Toro Toro and she was awesome as well! The twice daily housekeeping is wonderful. Spa was great too. We will now search for Four Seasons in the future for the great service you receive. Great trip!
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Date of stay: January 2022
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Four Seasons Houston , Owner at Four Seasons Hotel Houston
Responded 14 Feb 2022
Dear Leslie, Thank you for your review on your experience at Four Seasons Hotel Houston! I am delighted to know that our team was able to make your stay memorable and look forward to welcoming you back soon! Sincerely, Tom Segesta General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wish I could rate this 3.5*. Love the location, walking distance to the convention center. Sky bridge links the hotel to Houston Center where there is a pharmacy, and where you can grab a quick bite. The room was lovely -- spacious, updated, good amenities, excellent shower pressure, high-quality linens, all the things you'd expect from a Four Seasons. But the service ... ugh. Everyone was so friendly but there were just too many mistakes made. Checkin was fine; our room was not ready for early checkin but they texted me when it was. I picked up my keys and went up to the room, but no bags. Went back downstairs and it was hard to track down a bellman. Eventually found our bags, not the biggest deal. We ate breakfast at Toro Toro each morning (4). Food quality was fine, but one morning, we waited 40 minutes for our food to be served and were almost late for a meeting. On another morning, I saw a customer complaining about his wait, too. One evening, we sat down for drinks at Bayou (we were directed to take any table). We waited over half an hour for a server to approach us, and it was only after we flagged her down because we saw 2 tables that arrived later than us being served. She was great, and comped the first round due to their error, but still a break in service. When I checked out, my American Express credits were not applied so check out took a while. Then, I noticed that someone else's breakfast had been charged to my room. The agent took the charge off, and it was fine. But 2 days later, the charge was reapplied to my Amex. I had to call the hotel and it took about 15 minutes to get the issue sorted out (it was). Again, I'd like to reiterate that all mistakes were corrected in a kind and gracious manner. But the fact that so many mistakes happened in the first place is just not acceptable for a hotel of Four Seasons caliber.…
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Date of stay: April 2023
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Four Seasons Houston , Owner at Four Seasons Hotel Houston
Responded 2 weeks ago
Dear Guest, I am very sorry to hear that you experienced long wait times and lapses in service during your time with us. We always aim to provide an excellent experience for our guests and I regret that we were unable to do so for you during your time with us. I appreciate you taking the time to share feedback as it helps us to identify areas of improvement. I am once again very sorry for the negative experience and hope that we have the opportunity to welcome you back for a better stay in the future. Sincerely, Kristen Whyly Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Asked if we wanted to upgrade to a suite - additional cost. The suite was dirty! Dust in every corner. The washroom- pubic hairs on the toilet seat & in the shower. Soap empty, coffee stains- unkept.
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Date of stay: February 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Definitely not worth staying here if you have a layover, unless it’s over 24 hours. About one...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel is one of the noisiest we have ever experienced, and maintenance of physical premises is very inadequate, well below "Four Seasons" standards. Even for a downtown hotel the noise at night was unbearable.
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Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Four Seasons Houston , Owner at Four Seasons Hotel Houston
Responded 23 Mar 2023
Dear Guest, I am very sorry to hear that you found the hotel to be noisy and not up to Four Seasons standards during your recent stay. We always aim to provide a fantastic experience, and regret that we missed the mark. I would really like the opportunity to connect with you via phone or email to further discuss your feedback. Please contact me at kristen.whyly@fourseasons.com at your convenience. Sincerely, Kristen Whyly Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed at a number of Four Seasons and the rest were outstanding at 9/10 but this is a 5. Inflexible reception staff who didn't listen to my issue and no feeling they had delegated powers to sort things out especially in a quiet hotel where they could have easily moved my room and made us feel special. Only saved by a great concierge team.
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Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Four Seasons Houston , Owner at Four Seasons Hotel Houston
Responded 13 Mar 2023
Dear Guest, I am again very sorry that your stay with us did not meet your expectations. We always aim to provide a fantastic experience, and I regret that we missed the mark. I appreciate the opportunity to connect with you personally and look forward to an opportunity to provide you with a great experience in the future Sincerely, Kristen Whyly Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Disappointing , poor service and not accommodating . Room was not clean and room service non existence. I waiting for 90 minutes for a blow of fruit and coffee which never arrived. When I called they had not even stated the order. The next day it took an hour and I did not get what I ordered. Was told I could not go in the dining room in my exercise attire.
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Date of stay: March 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Four Seasons Houston , Owner at Four Seasons Hotel Houston
Responded 23 Mar 2023
Dear Melissa, I am very sorry to hear that you experienced lapses in service during you recent stay. The situation you have described does not represent the standards that we strive to uphold at Four Seasons Hotel Houston. I would really like the opportunity to connect with you personally to further discuss your feedback and to figure out a way we can make the situation right. Please contact me at kristen.whyly@fourseasons.com at your convenience. Sincerely, Kristen Whyly Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had booked the “ Deluxe two Bedroom Suite” at the Four Seasons in Houston for 3 nights. The price was steep, but the brand and advertising had us excited. The suite we were given, was barely furnished and decorated, two porcelain cups for coffee, for the rest paper cups and no pillows or blankets on the couch. The second bedroom was next to the elevator shaft and our family sleeping in this room had to move into the living room to get reprieve and sleep. The noise from the elevator was unbearable. Yes, the rooms were clean and modern, except for the bathrooms, but in no way did they represent what was advertised or what the respective nightly rate promised. I am a top tier member in a couple of other major Hotel loyalty programs, but have never been so disappointed, when choosing one of the top tier rooms of a property. Btw, the Hotel itself seems somewhat dated. The Bar and restaurant were understaffed. The Hotel staff was friendly.…
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Four Seasons Houston , Owner at Four Seasons Hotel Houston
Responded 14 Mar 2023
Dear Guest, I am very sorry that your accommodations and the service from our team did not meet your expectations during your recent stay. We always aim to provide a great experience and I regret that it fell short. I would like the opportunity to connect with you personally to further discuss your feedback. Please feel free to contact me at kristen.whyly@fourseasons.com Sincerely, Kristen Whyly Hotel Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Everything was good—the support and response time. Of all four seasons, this is the first one I didn't have a problem with, Valet. I'll be back, and it was across the street from the house of blues. It made it easy to work.
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Date of stay: February 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Four Seasons Houston , Owner at Four Seasons Hotel Houston
Responded 23 Feb 2023
Dear Guest, Thank you for taking the time to review your recent stay with us. I am thrilled to know you had a positive experience and that our team was able to make you stay memorable. I look forward to an opportunity to welcome you back in the future. Sincerely, Tom Segesta General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pat G wrote a review Feb 2023
Windsor and Maidenhead, United Kingdom209 contributions127 helpful votes
Short business trip Excellent rooms - junior suite was large and very comfortable Great gym. Concept 2 and lots of other cardio. Excellent free weights (up to 90lbs dumbells) Breakfast at Toro Toro is just brilliant. The breakfast tacos superb Hugely recommend
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Four Seasons Houston , Owner at Four Seasons Hotel Houston
Responded 23 Feb 2023
Dear Guest, Thank you for the fantastic review! I appreciate you sharing your experience and your recommendation. I am thrilled to know you enjoyed your suite, our gym, and breakfast at Toro Toro. Cheers! Sincerely, Tom Segesta General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$543 - US$633 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
4 seasons hotel houston, four seasons houston, houston four seasons
LOCATION
United StatesTexasTexas Gulf CoastHoustonDowntown
NUMBER OF ROOMS
468
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Frequently Asked Questions about Four Seasons Hotel Houston
Which popular attractions are close to Four Seasons Hotel Houston?
Nearby attractions include Magic, Music, & Mayhem (0.05 km), Brazos Bend State Park (0.07 km), and Discovery Green (0.3 km).
What are some of the property amenities at Four Seasons Hotel Houston?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Four Seasons Hotel Houston?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Four Seasons Hotel Houston?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Four Seasons Hotel Houston?
Yes, valet parking is available to guests.
What are some restaurants close to Four Seasons Hotel Houston?
Conveniently located restaurants include Phoenicia Specialty Foods, Xochi, and Pappas Bros. Steakhouse.
Are there opportunities to exercise at Four Seasons Hotel Houston?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Is Four Seasons Hotel Houston located near the city centre?
Yes, it is 0.5 km away from the centre of Houston.
Are any cleaning services offered at Four Seasons Hotel Houston?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Four Seasons Hotel Houston?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Four Seasons Hotel Houston offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.