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01/10/2017 02/10/2017
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    DoubleTree by Hilton Hotel & Suites Houston by the Galleria

    5353 Westheimer Rd., Houston, TX 77056-5474
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    01/10/2017 02/10/2017
    US$202
    US$159
    SAVE US$43
    US$202
    US$159
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    US$159
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    Traveller (136)
    Room & Suite (80)
    Dining (12)
    HYATT house Houston/Galleria
    775 reviews
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    Aloft Houston by the Galleria
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    Homewood Suites Houston near the Galleria
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    Overview
    • Excellent53%
    • Very good21%
    • Average12%
    • Poor8%
    • Terrible6%
    Travellers talk about
    “front desk” (65 reviews)
    “full kitchen” (14 reviews)
    Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Kitchenette
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from DoubleTree by Hilton Hotel & Suites Houston by the Galleria
    Special Offer: Double Points,Every Stay
    Hotel deals
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    HYATT house Houston/Galleria
    775 reviews
    #29 of 517 hotels in Houston
     
    Residence Inn Houston by The Galleria
    213 reviews
    #149 of 517 hotels in Houston
     
    Aloft Houston by the Galleria
    311 reviews
    #178 of 517 hotels in Houston
     
    Homewood Suites Houston near the Galleria
    664 reviews
    #55 of 517 hotels in Houston
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (551)
    There are newer reviews for DoubleTree by Hilton Hotel & Suites Houston by the Galleria
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    21 - 25 of 520 reviews

    Reviewed 16 August 2017 via mobile

    I would definitely recommend staying here. I had one tiny issue but the staff immediately addressed the concern, no questions asked. The staff is great including the bar help. They remembered my name and my favorite wine. Big thanks to Safiya and Celeste for their...More

    Thank Tori B
    Response from Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 16 August 2017

    Hi Tori B, Thank you for sharing your review of your memorable stay with us at DoubleTree Houston Galleria. We're happy to hear that the team provided you with excellent service and that your experience was so great that you booked an additional night. Enjoy...More

    A TripAdvisor Member
    3
    Reviewed 13 August 2017 via mobile

    We stayed at the Doubletree suites for a local family weekend. The staff and room and experience far exceeded our expectations. I appreciated that the manager texted me before my stay and handled what I asked as well as checked in during stay and helped...More

    Thank A TripAdvisor Member
    Response from Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 14 August 2017

    Thank you for sharing your review of your stay with us in Houston. It's a pleasure to read that our team exceeded your expectations throughout your stay. We're glad you were able to take advantage of our daily breakfast offerings and executive lounge as an...More

    Reviewed 12 August 2017

    The hotel is clean and centrally located. The staff is courteous. If you are on a schedule be sure to build in time for the water to warm up as even though I was only on the 8th floor it took over 15 minutes for...More

    Review collected in partnership with DoubleTree by Hilton
    Thank lajeanb2017
    Response from Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 14 August 2017

    Hi lajeanb2017, Thank you for sharing your review of your experience with us at DoubleTree Houston Galleria. We're glad you were able to take advantage of our excellent location to explore the local activities, dining, and shopping. We've shared your praise with the team and...More

    Reviewed 11 August 2017

    Stayed here one night, which was enough due to the fact that the lamp was broken in the bedroom, the outlet not working, and an odor coming from the kitchenette that you could smell in the bedroom, all night. When we notified the front desk...More

    Thank KaraDM
    Response from Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 14 August 2017

    Hi KaraDM, Thank you for reaching out with your review of DoubleTree Houston Galleria. We appreciate your compliments on our spacious suites and comfortable beds. However, we are surprised at your comments regarding some of the challenges you experience and have followed up with our...More

    A TripAdvisor Member
    1
    Reviewed 10 August 2017 via mobile

    I have been overwhelmed by the outstanding service given to me by the Doubletree Staff, especially Sarah Evangelista. My granddaughter Taylor was pampered for her 16th birthday with a beautiful room, amazing view, cheesecake and so much more created just for her! Sarah has sent...More

    Thank A TripAdvisor Member
    Response from Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 14 August 2017

    Thank you for taking the time to share your feedback of your stay with us in uptown Houston. We're proud to read you and your family enjoyed a special birthday celebration and received outstanding service from all of our team members. The team looks forward...More

    HYATT house Houston/Galleria
    775 reviews
    #29 of 517 hotels in Houston
     
    Residence Inn Houston by The Galleria
    213 reviews
    #149 of 517 hotels in Houston
     
    Aloft Houston by the Galleria
    311 reviews
    #178 of 517 hotels in Houston
     
    Homewood Suites Houston near the Galleria
    664 reviews
    #55 of 517 hotels in Houston
     
    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$99 - US$290 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #25 Luxury Hotel in Houston
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 476
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Priceline, Hotwire, TripOnline SA, Agoda, HotelsforEveryone, Cancelon, getaroom.com and HotelQuickly so you can book your DoubleTree by Hilton Hotel & Suites Houston by the Galleria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Houston
    • Also Known As
    • Doubletree Suites By Hilton Houston By The Galleria Hotel Houston ,
    • Doubletree Hotel Houston ,
    • Doubletree Houston
    Add Photo Photos
    Traveller (136)
    Room & Suite (80)
    Dining (12)
    Pool & Beach (5)
    Hotel & Grounds (99)
    Business Centre & Event Rooms (16)
    Bathroom (12)
    Nearby
    Residence Inn Houston by The Galleria
    213 reviews
    .50 km away
     
    Aloft Houston by the Galleria
    311 reviews
    .18 km away
     
    Homewood Suites Houston near the Galleria
    664 reviews
    .28 km away
     
    HYATT house Houston/Galleria
    775 reviews
    1.09 km away
     
    Nearby Restaurants
    Truluck's Steak & Stone Crab
    618 reviews
    .12 km away
    The Capital Grille
    356 reviews
    .08 km away
    The Burger Palace
    176 reviews
    .19 km away
    Tango & Malbec
    310 reviews
    .24 km away
    Nearby Attractions
    The Galleria
    4,050 reviews
    .61 km away
    Water Wall
    1,047 reviews
    .82 km away
    Ice at the Galleria
    150 reviews
    .79 km away
    A.D. Players
    38 reviews
    .31 km away
    Ask a question
    Questions & Answers
    JESSE G
    12 March 2017|
    AnswerShow all 4 answers
    Response from 5353HOU | Property representative |
    relatively convenient- it is about 8 miles - 15 - 20 minutes by car.
    0
    Votes
    lunchpie
    Short story: Omg, I was walking from the front desk trying to get token for a wash. The Manager thought I was off the street and the manager called the police to put me out the Hotel. Long story: December 3, 2016. About 2pm The Manager On Duty ( and 3 other employees called the Houston Police to have me extracted from the hotel. Even thou I made it clear to them that I am and have been a guest in the hotel many time before. These 4 employees followed me about the hotel. One of them followed me into the men's room while I was sitting on the toilet. This went on for 20 - 30 mins then houston police showed up. Omg they called HPD! In the Lobby in front of guests the 4 of them and the police surround me in a attempt to subdue fashion. (at one point the office threatened to put hand cuffs on me) Finally the valet person who parked my car name Mrs. Treasure (African American woman) walked over close enough for me to see her. I then pointed to her for help. I spoke out "help me please, tell them you parked my car" Treasure assured them I was a guest. Just when I thought it was over the (MOD) Guest manager asked the officer to be sure I was a guest and escort me to my room. (My Laundry was still in the washer on the 2nd floor awaiting to be washed) when me and the officer got to the room I knocked on the door after 3mins or so my wife woke out of her sleep and opened the door. she was frightened when she saw me standing with the officer. We were so upset with what happened we cut our stay short and checked out. ‎OMG, I left my laundry in the washroom at the Doubletree. Class Action.
    12 December 2016|
    AnswerShow all 3 answers
    Response from lunchpie |
    Not True sir, I did give my info, more than once and even after I did, your manager didn't believe me. She had HPD to escort me to my room. So please stop trying to cover this mistake and start providing adequate customer... More
    0
    Votes
    SuzyTexas2step
    27 November 2016|
    AnswerShow all 3 answers
    Response from williamscott1129 | Reviewed this property |
    We didn't notice any smoke smells in the a/c ducts in either bedroom or living room. i do think in the bathroom there is a small duct that runs between all floors and someone could have been smoking in their bathroom above... More
    1
    Vote
    Room Tips
    "choose the highest floor, great views especially the North side"
    Read review
    "Ask for a room away from the elevators"
    Read review
    "The suites have full kitchen and separate bedroom while regular rooms have fridge and coffee facilities."
    Read review
    "I was especially impressed with the full kitchen in our suite."
    Read review
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