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Crowne Plaza Houston River Oaks

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Traveller (184)
Room & Suite (206)
Pool & Beach (18)
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Overview
  • Excellent62%
  • Very good19%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
“front desk”(212 reviews)
“shuttle service”(50 reviews)
“medical center”(50 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,683)
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1,607 results
Traveller rating
994
302
166
80
65
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994
302
166
80
65
Show reviews that mention
All reviewsfront deskshuttle servicemedical centerclose to downtownbreakfast buffet isexcellent customer serviceself parkinghome away from homemuseum districtgalleria areafree shuttleconciergezarakirbyfreewayvaletappointment
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1 - 5 of 1,607 reviews
Reviewed 5 days ago

here was a musty smell in the hallway of the 8th floor and the rug was dingy. Although I didn't have any allergy problems when I left for Houston, they became activated in the 2 nights while I was there; don't know if it was...More

Thank rtpal1
Hotel's Favourite
Reviewed 1 January 2018

We had to change our reservation and they did so without any issues. The Hotel staff were very friendly and helpful. I actually overslept because the bed was sooooooo comfortable, and called to ask if I could stay an extra 30 minutes past the 11am...More

1  Thank Jack F
Response from dhollier, Director of Sales at Crowne Plaza Houston River OaksResponded 9 January 2018

Hello Jack and thanks for the 5 star rating! Glad that you enjoyed your stay and hope that you will be back soon!m Best regards, Debbie

Reviewed 5 days ago

This hotel is located perfectly for my business, and I have stayed here before. Until it is upgraded, I can't stay here anymore. The entire building is tired - from the parking lot to the hallways to the a/c system. Particularly hard for me is...More

Thank Evan H
Reviewed 6 days ago

the AC is horrible, the thermostat does not work in any room, they ruined this hotel they have non functioning thermostats in every room that do not work and give u zero control over temp or fan speed nothing no cool air coming into the...More

Thank Mike Z
Reviewed 1 week ago

An "event" scheduled prevented guests from parking in the secured parking lot as if this hotel has never had experience with event parking and guest parking! We had to park several blocks away with tools and equipment in our pickup. Not happy as booked in...More

Thank 1debsmith
Response from dhollier, Director of Sales at Crowne Plaza Houston River OaksResponded 1 week ago

Hello 1debsmith and thanks for taking the time to rate my hotel. I am very sorry for your experience and hope that I can make things right. Would you mind emailing me at dhollier@pacificahost.com so that we can discuss? Please mention the issues that you...More

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Best Value Properties in Houston, TX
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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$88 - US$241 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$88 - US$241 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (184)
Room & Suite (206)
Pool & Beach (18)
Dining (17)
Amenities (24)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Amanda S
20 January 2018|
AnswerShow all 7 answers
Response from CW4200 | Reviewed this property |
Yes, coin operated
1
Vote
155ivag
26 November 2017|
AnswerShow all 7 answers
Response from spoons110 | Reviewed this property |
No. The best is to buy one at the airport or a local shop before you travel.
1
Vote
155ivag
26 November 2017|
AnswerShow all 7 answers
Response from yandinazetland | Reviewed this property |
Yes USa 2 pin plugs
0
Votes
Room Tips
"Windows in all rooms are small, but high floors give long distance views in flat Houston"
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"if u want cool AC or fan control do not book this room trust me"
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"Stay away from highway. If you can see it, you can hear it."
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"ask for a room away from the highway."
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