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Omni Houston Hotel Westside

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#37 of 500 Hotels in Houston
Certificate of Excellence
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1,179 Reviews from our TripAdvisor Community

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Showing 1,148: English reviews
Reviewed 27 June 2016 via mobile

We stayed here over a weekend. There's one way to the pool.....and there was a wedding celebration going on....and we went through the reception area to get to the pool...this was a black tie wedding and we were in swimsuits....there were lots of people in swimsuits so this wasn't very well planned out with the layout of the building. I...

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Helpful?
Thank Christina V
OmniHOUManager, Manager at Omni Houston Hotel Westside, responded to this review

Hi Christina, Thanks for letting us know about your recent stay! It does get pretty busy around here on the weekends, so it's great to hear that you were able to take advantage of our pool area. We'll look forward to the opportunity to welcome you again!

Houston, United States
Reviewed 27 June 2016

Excellent service overall, from Doorman and Valet to the Concierge Service, as well as the housekeeping. The hotel itself very clean and attention to detail impressive. I love the Baby Grand piano in the front Lobby.

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Helpful?
Thank Roger G
OmniHOUManager, Manager at Omni Houston Hotel Westside, responded to this review

Hi Roger, Thanks so much for letting us know about your recent stay! It's great to hear you had such a wonderful experience and we'll look forward to welcoming you back!

Manvel, United States
Reviewed 27 June 2016

This is an excellent location for a convention. Hotel is easy to work with to make the event a success. Staff are very nice, efficient and friendly. I recommend the Omni Westside Houston to any event coordinator.

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Helpful?
Thank Martha G
OmniHOUManager, Manager at Omni Houston Hotel Westside, responded to this review

Hi Martha, Thanks so much for getting in touch about your recent convention! We really work hard to ensure every event goes smoothly so we really appreciate your feedback! Thanks again and we'll look forward to booking your next event!

Reviewed 27 June 2016 via mobile

Nice property, very busy @ check in rm not ready! Was given champage during the waiting period. Beautiful room! Best part breakfast included for a small fee! Felt like an Embassy Hotel breakfast, cooked to order eggs, pot of coffee on the table. Very child friendly, free pool side movie.

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Helpful?
Thank Dolores D
OmniHOUManager, Manager at Omni Houston Hotel Westside, responded to this review

Hi Dolores, Thanks for getting in touch about your recent stay with us. It's great to hear you enjoyed our Art of Breakfast offering! We pride ourselves on being a very family friendly hotel so thanks again for the kind words!

Austin, Texas
Reviewed 26 June 2016 via mobile

I'm known for giving detailed and honest reviews so here goes. Upon arrival parking was easy and free without valet. When we first approached the lobby we were greeted with wine which was available by the glass freely most of the day in the lobby. The front desk was all friendly and helpful with smiles. The attendant who checked us...

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Helpful?
Thank GoddessLife
OmniHOUManager, Manager at Omni Houston Hotel Westside, responded to this review

Thank you so much for your detailed recap of your stay! It's so great to hear that you had such a nice time and I'm sure other travelers will appreciate all of your tips! We'll look forward to welcoming you back.

Fresno, CA, United States
Reviewed 24 June 2016

Be sure to budget extra $$$ for all of the over-priced amenities. No free, hot breakfast included. Small, locked refrigerator filled with expensive items, in rooms, but no microwave. This hotel is primarily for business travelers that can write off all expenses, or the well-healed folks where price is no object, not families on a budget. But if none of...

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Helpful?
Thank Mark O
OmniHOUManager, Manager at Omni Houston Hotel Westside, responded to this review

Hi Mark, thanks for getting in touch about your recent stay. It's great to hear that you were able to take advantage of our great summer rates and enjoyed our location close to City Center. Also Microwaves are almost always available for room delivery, please feel free to let us know your needs upon your return or when you make...

Atlanta, Georgia
Reviewed 21 June 2016

This one is a little further out to the west of downtown Houston, but is nice. The best part about it is the fish swimming in the lobby. Otherwise its a typical suburban hotel, right off the expressway. Clean, nice, good restaurant, everything you'd expect from a hotel.

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Helpful?
Thank terryg128
OmniHOUManager, Manager at Omni Houston Hotel Westside, responded to this review

Hi Terry, Thanks for taking the time to let us know about your experience at the hotel. It's great to hear that you enjoyed our Koi pond and had a positive experience at Café on the Lake. We'll look forward to the opportunity to welcome you back soon.

New Orleans, Louisiana
Reviewed 21 June 2016

Very nice lobby and room. Maybe I just had bad luck. When I went to use the shower within 10 minutes of arriving, I found a lg clump of black hair on the drain. I called the desk and asked them to come reclean the tub, they offered to move me, I said I was OK. They showed up quickly...

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Helpful?
Thank roxanne207
OmniHOUManager, Manager at Omni Houston Hotel Westside, responded to this review

Thank you for the feedback. We strive to provide our guests with the highest levels of luxury and I am so sorry to hear you did not experience this. Please contact our Director of Rooms at patrick.shields@omnihotels.com if you have any further details you wish to share regarding your stay.

Crucita, Ecuador
Reviewed 21 June 2016

We arrived at the hotel about 6 PM on a Sunday evening and drove up to the valet area..20 mins. later my husband walked off to try to find someone to take the car and also a bell boy for our luggage. Neither we anywhere to be found..so we handled our own luggage and left our car keys with the...

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Helpful?
Thank Diane S
OmniHOUManager, Manager at Omni Houston Hotel Westside, responded to this review

Thank you for the feedback. We strive to provide our guests with the highest levels of luxury and I am so sorry to hear you did not experience this. Please contact our Director of Rooms at patrick.shields@omnihotels.com if you have any further details you wish to share regarding your stay.

London, United Kingdom
Reviewed 20 June 2016

I had a pretty good stay at this hotel overall. Must visit place is their Black Gold Bar for its atmosphere and the service. Tried their food in-room and thought it could have been better. Tasted good but lacked finesse. Customer Service gets top marks. If you can't sleep in their beds, you probably can't anywhere!

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Helpful?
Thank Nirmal K
OmniHOUManager, Manager at Omni Houston Hotel Westside, responded to this review

Thank you so much for letting us know about your recent stay. It's great to hear that you had some time to explore the Black Gold bar and enjoyed the accommodations. We'll look forward to the opportunity to serve you again!

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Omni Houston Hotel Westside

Address: 13210 Katy Fwy, Houston, TX 77079-1410
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $125 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Houston Hotel Westside 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
Omni Houston
Houston Omni
Hotel Style:
#20 Luxury Hotel in Houston
#22 Family Hotel in Houston
#25 Romantic Hotel in Houston
#48 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Omni Houston Hotel Westside staff and other travellers.
8 questions
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Dallas, Texas
Bay City, Michigan
4 months ago
St. Martinville La
over a year ago
12 hours ago

See all questions (8)

Questions? Get answers from Omni Houston Hotel Westside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are luxurious!”
  • Very clean and elegant
  • Super comfy bed!
  • Fully stocked mini-bar
 of 5 bubbles melissam653, 5 Dec 2016 | Read review
“Choose a different hotel”
 of 5 bubbles 523candicea, 28 Nov 2016 | Read review
“Ask for a room away from the loading dock.”
 of 5 bubbles 876krisp, 20 Nov 2016 | Read review
“They are all good !”
 of 5 bubbles rbrouss, 26 Sep 2016 | Read review
“Do not stay in an atrium room. You want a room down a hallway that looks outside. My friends in the hotel said the noise was terrible.”
 of 5 bubbles PatrickErvin, 18 Sep 2016 | Read review
5 of 5
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