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SpringHill Suites Houston Medical Center/NRG Park

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SpringHill Suites Houston Medical Center\/NRG Park
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270 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Houston Medical Center/NRG Park
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Showing 260: English reviews
Abilene, Texas
Reviewed 23 October 2015

These are more like suites than some places now adays. There is a living area and a hall with the refrigerator/microwave on one side and the bathroom on the other. Then there is a bedroom. There are no doors between the L.R. and B.R., but still quite separate. It is very nice and had a reasonable price with a medical...

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Helpful?
Thank booklady55_11
ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG Park, responded to this review

Dear booklady5_11. Thank you for your thoughtful review. I appreciate you choosing us while visiting the medical center. Our goal is to provide every guest with an comfortable stay. It is reflections like yours that give us the valuable information we need to serve our guests better. Thank you for your attention to reviewing our hotel. Best Wishes, Michael Giangrosso...

New Orleans, Louisiana
Reviewed 21 October 2015

I took my nieces to Houston to go shopping for their birthdays! Everything was wonderful. We had so many options for breakfast in the morning and the guestrooms were very spacious. The best part was the service. Everyone was really nice, especially Jorge at the Front Desk. Every time he saw me, he asked me how I was doing and...

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Helpful?
Thank agervais91
ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG Park, responded to this review

Dear agervais91, We're happy to hear from you! It's great to know that you enjoyed our clean and comfortable rooms as well as our friendly associates. I look forward to sharing your kind remarks with Jorege. Please plan to visit us again the next time you travel to the area. Best, Michael Giangrosso General Manager

Tyler, Texas
Reviewed 20 October 2015

Friendly staff provided an easy check in process. Room was spacious with a separate lounging area separated from the bedroom by a bathroom. A very comfortable bed, large bathroom area and 2 flat screen TVs. This hotel is very convenient to the Houston medical district and they do provide shuttle service to the area medical facilities. They also offer a...

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1Thank STM0041
ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG Park, responded to this review

Dear STM0041, We are thrilled to hear that we provided you with a comfortable stay. Your sincere feedback, which includes successes and areas for improvement, help guide our team who strive to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Michael Giangrosso General...

Elburn, Illinois
Reviewed 20 October 2015 via mobile

Stayed here when attending a conference at NRG Arena. I always request a room away from the elevators. The first room they gave me was on the elevator lobby and I couldn't open the door. It was stuck. They tried to change my room to the same location on a lower floor. They claimed they had no other rooms available....

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Helpful?
Thank ChemistDan
ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG Park, responded to this review

Dear ChemistDan, We appreciate you taking the time to share your experience. My heartfelt apologies for the disappointment you felt due to the room location you were assigned. It was kind of your to note our clean rooms and friendly service. Thank you for your honest feedback which we will use to foster improvement; for that reason, we hope to...

Bengaluru, India
Reviewed 17 October 2015

Good, clean place with helpful staff. They have complimentary drinks from monday to thursday in the evening with appetisers. I stayed for over 5 weeks at this place and don't have a single complaint !

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1Thank Shruthi_193
ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG Park, responded to this review

Dear Shruthi_193, Thank you for taking the time to share your review on TripAdvisor. It is sincere feedback like yours which allows us to monitor and enhance our guest experience. We’re pleased to hear our modern hotel, friendly staff, and amenities made for an enjoyable extended stay. There is no better compliment than a return visit, so we hope to...

USA
Reviewed 2 October 2015 via mobile

I stayed here for two nights. From my other business travels, I have come to expect many of these Marriott hotels (Courtyard, Springhill, etc) to be nice, clean, hotels with all the amenities a business traveler expects. This hotel had the basics covered, but well, it's just really old, and really needs renovation. Furniture was old, carpet was old, bathrooms...

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Thank HonestAnswers4U
ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG Park, responded to this review

Dear HonestAnswers4U, Thank you for acknowledging that you enjoyed our service, cleanliness and breakfast even though you did not find our accommodation's decor to your liking. We appreciate our guests taking the time to provide us with valuable feedback both positive and opportunities for improvement as it fosters improvement. Thanks again. Sincerely, Michael Giangrosso General Manager

Spring Hill, Kansas, United States
Reviewed 24 September 2015

Stayed here for 2 nights for a Houston Texans game. They were very nice to us and let us check in 3 hours early. Overall a nice hotel within walking distance to the Stadium. We used an Uber to pick us up at the hotel and take us out after the game to some local bars and that worked out...

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Thank rordogg
ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG Park, responded to this review

Dear rordogg, Thank you for taking the time to share your review with us and other travelers. I’m pleased to hear that you were able to enjoy our great location and friendly service while in town attending the game. There is no better compliment than a return visit, so we hope to see you again soon. Best, Michael Giangrosso General...

San Antonio
Reviewed 17 September 2015

Wife, son, and I came in the Saturday before the Texan's Home opener. Great location, excellent rate for 2Q deluxe suite, and super-friendly staff. Went out to nearby Pappasito's for dinner and then woke up to a free breakfast (eggs, bacon, oatmeal, and all the fixings) before heading out to the game. Free parking, clean & cool rooms, and even...

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Helpful?
Thank MedDaddy
ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG Park, responded to this review

Dear MedDaddy, We are so appreciative of your kind review. It is rewarding to know that you enjoyed our modern room and ample amenities. Your remarks serve as encouragement to our team who strive to provide a pleasant stay. Thank you for taking the time to share your experience and please visit us upon your return. Best, Michael Giangrosso General...

Wichita Falls, Texas
Reviewed 9 September 2015

The pleasant ladies at the reception offering cookies and smiles made this a winner. The room was reasonably priced and the staff had no qualms about helping me get the online rate. Was with two colleagues and my gold status got us two queens and a sofa bed. The atmosphere was chill. The hotel clean, unpretentious, fast wifi, conveniently located,...

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Thank doctorbird41
ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG Park, responded to this review

Dear doctorbird41, Thanks so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide. Thank you especially for recognizing the staff, I will be sure to share your kind comments. We look forward to seeing you on a return trip. Best, Michael Giangrosso...

TN
Reviewed 8 September 2015 via mobile

We stayed her from 8/31 to 9/5 while my husband was having tests at MD Anderson. It was a quick easy drive to the hospital and there were stores and restaurants nearby. Our room was very clean. The breakfast was very good with a wide variety of options. The staff was very nice and I would definetly stay here again....

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Thank tngal15922
ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG Park, responded to this review

Dear tngal15922, Your comfort is our top priority, so it’s wonderful to know your stay was pleasant. Thank you for taking the time to share your experience. We enjoy hearing that you found our service friendly, location convenient and accommodations comfortable. We appreciate your review and recommendation and look forward to your return. Best, Michael Giangrosso General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Among Houston Medical Center hotels, the Springhill Suites Houston Medical Center/ NRG Park hotel offers the refreshing services you deserve. Our spacious suites are a breath of fresh air that offers modern decor in our separate bedroom and living areas that includes a mini-fridge, microwave & 32" flat screen TV. SpringHill Suites Houston Medical Center/ NRG Park hotel will help you revive with our new complimentary hot breakfast buffet. At this Marriott Houston hotel take advantage of the outdoor pool & whirlpool, fitness or business center & one meeting room perfect for gatherings of up to 50 people. SpringHill Suites Houston Medical Center hotel is ideally located in the heart of the Texas Medical Center and NRG Park section of Bayou City. This Houston hotel is near Reliant Stadium/ NRG Park, Hermann Park Zoo and Toyota Center. With some of the friendliest staff among Houston hotels, the Springhill Suites Houston Medical Center/ NRG Park hotel is ready to exceed your expectations! ... more   less 

Additional Information about SpringHill Suites Houston Medical Center/NRG Park

Address: 1400 Old Spanish Trl, Houston, TX 77054-1816 (Formerly SpringHill Suites Houston Medical Center/Reliant Park)
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $171 - $410 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Houston Medical Center/NRG Park 3*
Number of rooms: 190
Reservation Options:
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Also Known As:
Springhill Suites Houston Medical Center/Reliant Park Hotel Houston
Springhill Suites Reliant Park
Hotel Style:
#146 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Houston Medical Center/NRG Park staff and other travellers.
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Questions? Get answers from SpringHill Suites Houston Medical Center/NRG Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“never had a bad stay”
 of 5 bubbles 512jiml, 21 Nov 2016 | Read review
“Don't get a room over patio if you want quiet”
 of 5 bubbles spry13, 3 Nov 2016 | Read review
“All rooms fine. Great location for medical center visits. Business park area.”
 of 5 bubbles STEVENH545, 18 Oct 2016 | Read review
“Ask for a room toward the end of a hallway.”
 of 5 bubbles CherK528, 21 Aug 2016 | Read review
“I liked the 5th floor. Pretty quite. I didn't find any problems with elevators that some people mentioned.”
 of 5 bubbles joannewG4719CU, 11 Jul 2016 | Read review
5 of 5