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Four Points by Sheraton Houston Citycentre

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Four Points by Sheraton Houston Citycentre
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217 Reviews from our TripAdvisor Community

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Showing 202: English reviews
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New Orleans, Louisiana
Reviewed yesterday NEW

Disgusting - will never stay again. Carpet was dirty with various stains all over. The towels were paper thin and the water pressure was sad. Only positive is the 'check in' service was nice; they even asked if I would prefer an 'inside' room {where the hotel door is inside vs out} - which I appreciated.

Thank LadyofNewOrleans
Houston, Texas
Reviewed 20 January 2017

I reserved a King suite for 2 friends and I to stay for a couple nights during a certain local event. This was the 2nd year in a row I stayed there. The staff is very friendly. They even were able to accommodate changing our room so that we could have a King suite with a door to separate the...

Thank M B
About Hotel's Favourite Review
Southampton, United Kingdom
Reviewed 2 days ago NEWvia mobile

I have just spent 5 nights here and it was comfortable. The hotel is probably in need of a remodelling but from the start the staff are very good. Nice and helpful folk. The room was large and clean, I cannot complain about that. But the journey to the room from the elevator is made over a carpet that saw...

Thank Nick H
Reviewed 1 week ago

House cleaning is not the best! One of the doors was not working to let us in near the Lobby and the Security Guard had to let us in. He said it was broken for a few months. There are cigarettes butts everywhere on the grounds. The Landscaping is over ran with trash. The room just feel old and dated....

Thank Tony R
The Netherlands
Reviewed 1 week ago

The lobby of this hotel is nice and has a bar open till 23:00. The rooms are clean, but a bit outdated along with the interior hallways. There are outdoor entrance rooms around the pool (where I stayed on the 2nd floor).The room was clean and had all I needed, a desk, wifi, a mini fridge, coffee and complementary water....

Thank Remco V
Manchester, United Kingdom
Reviewed 3 weeks ago via mobile

I chose this hotel due to location to my office and nearby restaurants for the evening. The public area of the hotel is fine. The rooms are dated and whilst the bed is very comfortable that doesn't help when all you can hear is traffic from the freeway. I was on the 15th floor, which literally is the same height...

1Thank Craig B
Brisbane, Australia
Reviewed 21 February 2017

This hotel is a good hotel - the rooms are basic but nice enough. The property has a business centre, outdoor swimming pool, fitness center and large lobby area with lovely fireplace.They have free parking but can get very full later in the evenings. The price is a little high for the standard. The location is amazing with the city...

Thank JessMTATravel
Englewood Cliffs, New Jersey
Reviewed 7 February 2017

Stayed during Super Bowl weekend. Room was over $600 a night, and I have to say, not a great place for that price. Good News: Location. Walking distance to City Centre, which has a ton of good restaurants and shopps. Bad News: Location. It's right by 79 major highways. You can hear the cars from your hotel room. It's very...

Thank wilbr024
Seattle, Washington
Reviewed 28 January 2017

The lobby of this hotel has been updated, and is beautiful. The rooms are clean, but old and a bit shabby along with the interior hallways. It appears that this property was maybe rebranded from an older hotel because there are outdoor entrance rooms around the pool. The hotel is right off the highway access road near the City Centre...

Thank thetravelingbaker
Fort Collins, Colorado
Reviewed 27 January 2017

wonderful bedding, clean rooms, and excellent staff. We received immediate service and were delighted with the staff. City Centre location boasts a multitude of excellent restaurants for all budgets. We are likely to stay here on our return visits.

Thank Raindropranch

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Four Points by Sheraton Houston West offers a great location on the corner of Katy Freeway and Beltway 8 (Sam Houston Tollroad) nearby the Memorial City Mall and Memorial Hermann Hospital. ... more   less 

Additional Information about Four Points by Sheraton Houston Citycentre

Address: 10655 Katy Fwy, Houston, TX 77024-1002
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $127 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Houston Citycentre 3*
Number of rooms: 171
Reservation Options:
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Also Known As:
Four Points By Sheraton Houston, Memorial City Hotel Houston
4 Points By Sheraton Houston, Memorial City
Four Points Houston
Houston Sheraton
Houston Four Points
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Houston Citycentre staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Houston Citycentre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“do not stay in the Bungalows”
 of 5 bubbles 703tonyr, 22 Mar 2017 | Read review
“"Higher floors have less A/C unit noise"”
 of 5 bubbles Raindropranch, 27 Jan 2017 | Read review
“There are apparently two styles of rooms...the Tower and then the "outside" rooms as the desk agent referred to them. Choose Tower.”
 of 5 bubbles revenueguru, 27 Sep 2016 | Read review
“Ask for the tower and an updated room.”
 of 5 bubbles JeffS56, 28 Aug 2016 | Read review
“ask for frig, not standard”
 of 5 bubbles sister6foot3, 23 Jul 2016 | Read review
5 of 5