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Checked in on 2/14/14 , the room was very clean & comfortable. Location was great, had many restaurant options. When leaving on 2/15/14 at 10:00am the front desk clerk was very friendly & made sure to ask if we had a good stay. Will definitely...More
1 Thank Smedina926
Response from CPNorthwest, General Manager at Crowne Plaza Houston - BrookhollowResponded 17 February 2014
Thank you for your kind comments on your stay with us, we are glad to hear that everything was to your satisfaction. We strive to ensure that all guest are made to feel comfortable and welcome. We look forward to hosting your next visit to...More
Front desk Henry, Rita, Megan and Raquel are the greatest and at the Bar Andrew took good care of me and the drivers Lisa, Stanley and Walter I stay here around 200 + days a year because of the staff.More
Thank Charles C
Response from CPNorthwest, General Manager at Crowne Plaza Houston - BrookhollowResponded 14 February 2014
Thank you for taking the time to personally recognize so many of the hotel team members. I appreciate your loyalty to the Crowne Plaza and you are always a pleasure to have with us. I look forward to your continued patronage and serving you in...More
STAFF is very nice and accommodating and they have a good chef for events - HOWEVER these are is ONLY positives - This place is in desparate need of MAJOR renovations - carpet worn, bathroom is horrid - tub had attempt at a patch job...More
Response from CPNorthwest, General Manager at Crowne Plaza Houston - BrookhollowResponded 10 February 2014
Thank you for taking the time to comment on your stay with us. I’m glad to hear that the staff was accommodating and friendly and that you enjoyed your food. We are aware that we are an older property and there are upgrades scheduled to...More
rooms were clean and very comfortable. Hotel staff was top notch taking care of every need and request like a full service hotel would do. I could tell the hotel was remodeled at some point, and although they did an OK job, a few additional...More
Response from CPNorthwest, General Manager at Crowne Plaza Houston - BrookhollowResponded 5 February 2014
Thank you for your comments concerning your recent stay with us. I am happy to hear that you enjoyed your stay and that the hotel team was able to accommodate your request. I hope you will consider the Crowne Plaza Houston Northwest on your future...More
And their kids aren't very good looking... Humor aside, this hotel consists of a newer central tower that is not unlike many high priced, low service suburban hotels that bear the Holiday Inn name. Except this one is passing itself off as a Crowne Plaza....More
Response from IHGCare, Guest Relations Manager at Crowne Plaza Houston - BrookhollowResponded 1 February 2014
Thank you very much for taking the time to share your comments online. We strive to ensure all of our guests needs are met and we are pleased to know that the service you received and your room accommodation were to your liking...More
US$79 - US$185 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#88 Business Hotel in Houston
Non-Smoking Rooms ,
Number of rooms
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