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Sheraton North Houston at George Bush Intercontinental

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Sheraton North Houston at George Bush Intercontinental
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556 Reviews from our TripAdvisor Community

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Showing 516: English reviews
Dallas, Texas
Reviewed yesterday NEW

This was our 2nd stay at this property in about one year's time. We have had great experience both times, but this time was even better as we were upgraded to a corner suite. Kingsley, the gentleman who checked us in was absolutely AWESOME !! He saw that it was a return visit and offered a warm 'welcome back'. He...

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Helpful?
Thank lovingztravel
Cleveland, Ohio
Reviewed 4 days ago NEWvia mobile

Flying from London to Cleveland via Houston my flight was cancelled. Since it was the airline's fault they booked me into the Sheraton close by and gave me a food voucher. I was a little skeptical since I am usually a Hilton man, but what a surprise. The hotel and rooms were top notch and were spacious and clean. The...

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Helpful?
Thank clevecigr
Surrey, Canada
Reviewed 4 days ago NEWvia mobile

Seemed nice at check in. Restaurant was closed both times we visited so we had to eat elsewhere. Coffee bar never opened. Tried the bar restaurant; not great food at all. Much better restaurant across the road at the double tree. I wouldn't have given the hotel such a poor review had it not been for the noise. We had...

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Helpful?
Thank shelley w
Michael E, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Dear Shelley W., Thank you for your recent stay and candid comments. I am very disappointed to hear that you did not get a restful night’s sleep and our hotel amenities did not meet your expectations during your visit. I have shared your feedback with our management staff in order to ensure we are taking proper actions to ensure we...

Greater Melbourne, Australia
Reviewed 5 days ago NEW

We arrived late, after a blizzard delay in Boston, and a trip to the emergency room after my wife injured her knee. We had a mountain of luggage and a sleeping toddler, and we'd been awake for over 30 hours. Everyone at the hotel treated us with concern for my wife's injury, and helped us in every way possible. From...

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Helpful?
Thank Ausam2015
Reviewed 1 week ago via mobile

Due to shooting in Fort Lauderdale airport... my connection from Houston to Fort Lauderdale was cancelled... so I stayed here for the night. The hotel was very accommodating and gave me a toothbrush toothpaste and robe as my luggage was m.i.a. Everything was fine except the weather was unseasonably cold and so was the hotel. I cranked the heat up...

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Helpful?
Thank Alexandra V
Michael E, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Dear Alexandra V, Thank you for your recent stay with us. I am glad to hear that we were able to accommodate you during your travels. I will however look into the temperature concerns you mentioned in order to address this matter moving forward. We wish you safe travels to your final destination and hope to welcome you back in...

College Station
Reviewed 1 week ago

It's an airport hotel, very close to the airport with shuttle service. Rooms are nice and spacious, hotel is a typical business hotel. Nothing wrong, clean and comfortable. I was here over a holiday weekend and it was deserted.

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Helpful?
Thank Mike B
Dubai, United Arab Emirates
Reviewed 1 week ago via mobile

Top hotel close to the airport. This hotel has all the required facilities, which a traveling business man requires. The breakfast, bar and gym are fantastic and the staff is remarkably friendly and remember it's previous and frequent guests.

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Helpful?
Thank barrydekkers
Trinidad
Reviewed 1 week ago via mobile

Spent 8 nights here over the holidays. The staff was very accomodating and the room was clean, comfy, spacy. We never used the shuttle as we rented a car. Very close to the airport but didnt interrupt sleep. Would recommend.

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Helpful?
Thank Ackbar
Lake Forest, California
Reviewed 2 weeks ago

This is a nice hotel, hardly a single person in the entire property was friendly. I travel a bit and it was almost impossible to get a smile out of anyone. The people that checked us in were fine. It was everyone else that were more into their work mates than tossing a smile in their customers direction. I wandered...

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Helpful?
Thank Lucy M
Michael E, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Dear Lucy M., I am glad to hear that our location meet your expectations, however very upset to hear that our staff failed to deliver on your expectations. Reassured I have shared your feedback with our team and taken action to make sure it does not happen again. We strive to achieve an outstanding hospitality culture, and I hope you...

Kaneohe, Hawaii
Reviewed 2 weeks ago

I spent New Year's Eve night here on a layover. My room was spacious and clean and the staff was friendly. Service at the bar was slow, but it might have been due to the holiday. The free airport shuttle was great.

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Helpful?
Thank Windy_Keala

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Sheraton North Houston at George Bush Intercontinental

Address: 15700 John F Kennedy Blvd, Houston, TX 77032-2316
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $128 - $532 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton North Houston at George Bush Intercontinental 3.5*
Number of rooms: 420
Reservation Options:
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Also Known As:
Sheraton North Houston At George Bush Intercontinental Hotel Houston
Intercontinental North Houston
Sheraton Houston
Houston Sheraton
Hotel Style:
#59 Romantic Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton North Houston at George Bush Intercontinental staff and other travellers.
4 questions
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Anchorage, Alaska
3 months ago
Nassau, New Providence Island
Edmonton, Canada
11 months ago

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Questions? Get answers from Sheraton North Houston at George Bush Intercontinental staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a corner suite”
 of 5 bubbles lovingztravel, 18 Jan 2017 | Read review
“close to George Bush International”
 of 5 bubbles Ausam2015, 14 Jan 2017 | Read review
“I would recomment you look at other hotels in the area. There are many hotels to choose from. Spend your money where it is appreciated!”
 of 5 bubbles cdntraveladdicts, 29 Dec 2016 | Read review
“Rooms were quiet, had a corner suite that was a little weird with the shape of the room.”
 of 5 bubbles tgrdecker, 2 Dec 2016 | Read review
“The ends of the hallways are quietest”
 of 5 bubbles Rama04, 1 Dec 2016 | Read review
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