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Sheraton Suites Houston Near The Galleria

573 reviews
#150 of 517 Hotels in Houston
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Traveller (151)
Room & Suite (397)
Dining (37)
Overview
  • Excellent29%
  • Very good42%
  • Average17%
  • Poor6%
  • Terrible6%
Travellers talk about
“self parking”(31 reviews)
“living area”(15 reviews)
“club lounge”(6 reviews)
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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Offers from Sheraton Suites Houston Near The Galleria
Special Offer: Breakfast for 2 Included
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (573)Write a Review
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All reviewsself parkingliving areaclub loungewet barbreakfast buffetshopping and restaurantsrooms are largemini fridgesofa bedper daybusiness tripfitness centerhotel staffone night staygalleriafreewayspg
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1 - 5 of 516 reviews
Reviewed 3 days ago via mobile

We came to Houston for a quick getaway. Nice room, parking a little pricey at $25 a night, but we enjoyed ourselves. Restaurant and bar seemed decent too, but we ate at galleria area restaurants. Walking distance to the mall

Thank Yve L
Response from Matthew D, Director of Operations at Sheraton Suites Houston Near The GalleriaResponded 2 days ago

Yve L, thank you very much for staying with us and for the review. We are glad to hear you enjoyed yourselves and found the room to be nice. We look forward to your return.

Hotel's Favourite
Reviewed 23 December 2017

Once upon a time there was a sad, lonely little boy in Houston who needed to see a better side of the place. As a native, I accepted the mission to make him happier about the place and wound up here. The room actually was...More

1  Thank mjesf
Response from Matthew D, Director of Operations at Sheraton Suites Houston Near The GalleriaResponded 17 January 2018

mjesf - Thank you very much for the great review. We are happy to hear you had a wonderful experience. Please return soon!

Reviewed 1 week ago via mobile

Would not stay here again. Aside from a decent deal on the room...they require $100 deposit for parking (you have to use their valet) and $100 for incidentals. If you book more than one room...you pay this fee for each room. Not welcoming... Definitely better...More

Thank Rachel L
Response from Matthew D, Director of Operations at Sheraton Suites Houston Near The GalleriaResponded 6 days ago

Dear Rachel L, we are sorry to hear about your irritation. It seems there is a misunderstanding. We offer both self parking and valet, and our incidental credit policy applies to each reservation. There is no separate deposit policy for parking. Please contact me directly...More

Reviewed 1 week ago via mobile

I have been here multiple times last 12 months, complained about the shuttle several times to the manager. Never helped. Utterly disgraceful service. Can it if you cannot run it properly. And the driver has no remorse whatsoever.More

Thank Vikas S
Response from Matthew D, Director of Operations at Sheraton Suites Houston Near The GalleriaResponded 6 days ago

Dear Vikas S, we value you as a loyal guest and regret your dissatisfaction. Our courtesy shuttle service operates in a 3-mile radius and on a first-come first-served basis for all of our guests. Additionally, pick-up delays can occur with local traffic conditions. We hope...More

Reviewed 3 weeks ago via mobile

Nice clean suites with bedroom, desk, sitting area, 2 TVs, mini-fridge and "wet bar" sink. Sliding doors can block off bedroom from living area (pull out couch). There are no views (choose expressway side or Galeria side). Friendly staff but front desk was often inconsistent...More

1  Thank hoysay
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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$109 - US$292 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Green Hotel in Houston
#37 Luxury Hotel in Houston
#133 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$109 - US$292 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Green Hotel in Houston
#37 Luxury Hotel in Houston
#133 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (151)
Room & Suite (397)
Dining (37)
Pool & Beach (18)
Amenities (71)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
mandiemmagavin
19 August 2017|
AnswerShow all 2 answers
Response from Matthew D | Property representative |
Thanks for the question, mandiemmagavin. Yes, we are a dog-friendly hotel and do not charge a pet-deposit or fee. Two non-aggressive breed dogs up to 85lbs are welcome per room. You will be presented with a pet waiver... More
0
Votes
mandiemmagavin
16 August 2017|
AnswerShow all 5 answers
Response from gerald g | Reviewed this property |
Yes it does. You also can walk there, they say it's nota long walk. You have two options.
1
Vote
Efandbee
23 February 2017|
AnswerShow all 2 answers
Response from Tom R | Reviewed this property |
Sorry- I usually take a taxi which costs about USD70 depending on traffic. Years ago I took a super shuttle but it takes an age..
0
Votes
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123
Room Tips
"Rooms are okay but they are 2-3 Star at best"
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"Avoid rooms with metal doors that are six panel type residential doors!"
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"shuttle to the mall"
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"If you can get club level, go for it. Nice and quiet."
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