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Westin Galleria Houston Hotel

1,010 reviews
#106 of 517 Hotels in Houston
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Traveller (191)
Room & Suite (181)
Pool & Beach (24)
Overview
  • Excellent30%
  • Very good36%
  • Average21%
  • Poor9%
  • Terrible4%
Travellers talk about
“daily grill”(61 reviews)
“heavenly bed”(18 reviews)
“self parking”(27 reviews)
Free Internet
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Westin Galleria Houston Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,010)Write a Review
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All reviewsdaily grillheavenly bedself parkinglocation is greatrooms are largeeasy accessbusiness centerhotel restaurantenjoyed my staybusiness tripgalleriaconferencevaletgymgaragestarbucksconvenience
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1 - 5 of 917 reviews
Reviewed 1 week ago

Westin Galleria Houston has always been a great hotel to stay out. Unfortunately in their recent remodel, they took out most of their bathtubs so the Heavenly Bath is now just a shower. I was told they could not guarantee a tub. I had a...More

Thank Shari M
Response from Mark W, General Manager at Westin Galleria Houston HotelResponded 1 week ago

Greetings Shari; I do apologize that we were not able to confirm a bath tub for your recent reservation, we do note all requests and do our very best to accommodate them all. The hotel did indeed do away with a great many of the...More

Hotel's Favourite
Reviewed 7 January 2018

My husbands company Christmas party was scheduled at the Westin Galleria so we chose to stay at the hotel and Christmas shop at the Galleria the following day. Upon arriving at the hotel the desk clerk couldn't find our reservation. To be honest, there is...More

1  Thank Londontravelor
Response from Mark W, General Manager at Westin Galleria Houston HotelResponded 8 January 2018

Greetings; Thanks for sharing the feedback, I was delighted to read that you enjoyed your visit, we continue to get a great many compliments about the new guestrooms, we just opened our new lobby last week and the response to that has also been very...More

Reviewed 2 weeks ago

The Galleria is in a great location built within the shopping mall area, you can get into the mall from levels one and three, on level three you have the daily grill restaurant. Our room was on the 12th floor a king bed room with...More

Thank Jofrod
Response from Mark W, General Manager at Westin Galleria Houston HotelResponded 2 weeks ago

Thank You for the feedback about your visit I was sorry to read that the team failed to de-feather your room prior to your arrival, we typically do a very good job with this request as we know how important it is to our guests....More

Reviewed 2 weeks ago via mobile

Date of stay: Jan 2018 We were here for Jump! Dance Convention and the Westin Galleria was the convention venue. This is not my first time here and I’m sure it won’t be my last, as this is a very popular venue for a convention....More

Thank kaenhu
Response from Mark W, General Manager at Westin Galleria Houston HotelResponded 2 weeks ago

Greetings; thank you for sharing your recent feedback and thank you for giving us an overall rating of A-, We are in the midst of building our new Westin Club Lounge and new Westin Workout facility, both these venues will be located on the 24th...More

Reviewed 15 January 2018

We throughly enjoyed our stay at Westin. The whole experience was great from arrival to departure and the access to Galleria mall is very convenient. Just go to the 3rd floor and you are right next to the Apple store. Free parking is great. Food...More

Thank Dfoster748
Response from Mark W, General Manager at Westin Galleria Houston HotelResponded 5 weeks ago

I was delighted to read that you enjoyed your overall visit to the hotel and that you found our location extremely convenient for enjoying all that the Galleria Mall has to offer. I do appreciate you sharing with me the feedback about the Hostess in...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free Internet
Bar/Lounge
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Pool
Outdoor pool
Details
Price range
US$163 - US$390 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Luxury Hotel in Houston
#125 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$163 - US$390 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Luxury Hotel in Houston
#125 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (191)
Room & Suite (181)
Pool & Beach (24)
Dining (14)
Amenities (24)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
Tenderminded1430
22 June 2016|
Answer
Response from Juan Pablo M | Reviewed this property |
I am sorry, I didn't get the change to go to the pool this time and Front desk didn't informed us anything
0
Votes
Sadie'schoice
28 January 2016|
AnswerShow all 13 answers
Response from Tutu1973 | Reviewed this property |
Daily grill right outside hotel in mall is a great place. Like a little walk?? Go to ice skating rink downstairs to La Madeline .
1
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123
Room Tips
"Top floor but dont expect any views"
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"Higher floors give You a great view ."
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"The Front Desk Staff (Melanie Jiro, in particular) will help you determine the best room for your needs."
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"Ask for Westheimer side."
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