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The Westin Galleria Houston

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Traveller (191)
Room & Suite (181)
Pool & Beach (24)
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Overview
  • Excellent30%
  • Very good35%
  • Average21%
  • Poor9%
  • Terrible5%
Travellers talk about
“heavenly bed”(18 reviews)
“self parking”(26 reviews)
AMENITIES
Free Internet
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
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Additional information
Offers from The Westin Galleria Houston
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from The Westin Galleria Houston
Special Offer: Breakfast for 2 Included
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,031)
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All reviewsheavenly bedself parkinglocation is greatrooms are largeeasy accessbusiness centerhotel restaurantbusiness tripenjoyed my stayconferencevaletgymgarageconveniencestarbucksproscons
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341 - 345 of 933 reviews
Reviewed 5 February 2015 via mobile

Room is very comfortable and clean, large. Bathroom needs new wallpaper and just remodel. I cannot believe in this day and time, wifi is not complimentary. Ibjust connected to hotspot, but if not required to stay here for business, I would not choose. Too bad...More

Thank SanAntonAnn
Response from Veli S, Guest Relations Coordinator at The Westin Galleria HoustonResponded 7 February 2015

Greetings SanAntonAnn, I am elated to hear that our spacious rooms and welcoming staff proved beneficial to your revitalizing stay. I appreciate your insight regarding our bathrooms and would like to assure you that I will be documenting your feedback to be considered for future...More

Reviewed 1 February 2015

I had a group rate, a bit under $200, and got a fairly big room, which is nice. I ordered room service a few times, and the person taking my order always said 30 minutes or less, but they were over 30 minutes three times,...More

1  Thank BillSJ
Response from Veli S, Guest Relations Coordinator at The Westin Galleria HoustonResponded 9 February 2015

Greetings BillSJ, I would like to thank you for taking the time to leave us feedback on your recent stay at the Westin Galleria Houston. I sincerely apologize for the delay in room service delivery and for the inconveniences this caused your stay. In regards...More

Reviewed 31 January 2015

Indeed as mentioned by recent reviewers the Westin Galleria is renovating its five elevator bank. I had the pleasure of a thrillride in the first new elevator once. Otherwise the remaining slow but steady previous century elevators arrived fairly quickly. No excessive wait times were...More

1  Thank Hermes_NL
Reviewed 30 January 2015

Rooms were excellent in size and cleanliness. Location was great for hosting our event. Love the mall attachment and ability to walk to the other hotel and conference room via the mall halls. Plenty of things to do in the area too. Will go back...More

Thank Airborne M
Reviewed 25 January 2015

Stayed here for a conference. Attached to a mall, it's ideal to get your shopping done in between meetings. Excellent breakfast can be had in a restaurant right next to the entrance into the hotel from the mall. Beds are excellent. Hotel is located close...More

3  Thank Rainer1908
Response from Veli S, Guest Relations Coordinator at The Westin Galleria HoustonResponded 31 January 2015

Greetings Rainer1908, Thank you for the kind words regarding our Heavenly Beds and close proximity to the Galleria mall. These, along with the Daily Grill, are just some of the things we enjoy seeing our guests take advantage of and I hope that they proved...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free Internet
Bar/Lounge
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Pool
Outdoor pool
Details
Price range
US$145 - US$348 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Luxury Hotel in Houston
#125 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$145 - US$348 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Luxury Hotel in Houston
#125 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (191)
Room & Suite (181)
Pool & Beach (24)
Dining (14)
Amenities (24)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
Tenderminded1430
22 June 2016|
Answer
Response from Juan Pablo M | Reviewed this property |
I am sorry, I didn't get the change to go to the pool this time and Front desk didn't informed us anything
0
Votes
Sadie'schoice
28 January 2016|
AnswerShow all 13 answers
Response from Tutu1973 | Reviewed this property |
Daily grill right outside hotel in mall is a great place. Like a little walk?? Go to ice skating rink downstairs to La Madeline .
1
Vote
Room Tips
"I stayed on the 18th floor. It was quiet with a view of the city. the view from the 24th floor meeting room..."
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"Top floor but dont expect any views"
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"Higher floors give You a great view ."
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"The Front Desk Staff (Melanie Jiro, in particular) will help you determine the best room for your needs."
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