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The Whitehall Houston

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The Whitehall Houston
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333 Reviews from our TripAdvisor Community

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Showing 320: English reviews
Reviewed 8 September 2016

extremely friendly staff. Very accommodating. Rooms were nice. We had a large collegiate sports team in town for a game and they were wonderful and arranged for an incredible breakfast buffet. Free wifi was a nice touch! and conveniently located to a starbucks and buffalo wild wings.

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Helpful?
1Thank Phil O
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear Phil O, Thank you so much for taking your time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am delighted to hear that you had a wonderful stay with us overall and that everyone had a great time! It was definitely our pleasure to have the large collegiate sports...

Reviewed 26 August 2016

I stayed at the Whitehall for several days while visiting the city of Houston for business and vacation. It was fantastic. The hotel is in an awesome location, tucked right in the middle of downtown and midtown. It is easy to get to lots of great restaurants and destinations and way easier to access and park than most other hotels...

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1Thank DanH13-ATL
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear DanH13-ATL, Thank you so much for taking your valuable time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am delighted to hear that you had a wonderful time and found everything to your liking. We can't wait to have you back soon so we can continue making you feel...

Houston, Texas
Reviewed 25 August 2016

Great service, great food, exceptional rooms and good value. I've stayed here for weekend getaways and for business. I am a frequent traveler and I get worn out by the marketspeak of the major chains and other hotels who meet my expectations by delivering the very basics. The team at the Whitehall from the restaurant, bar, room and general services...

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Helpful?
1Thank stevieg315
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear steveg315, Thank you so much for taking your time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am very delighted to hear that we were able to continuously make your stay comfortable and exceed your expectations. We value true Southern hospitality and its consistently and its always great to...

Spring, Texas
Reviewed 23 August 2016

We booked the Bayou ballroom for this birthday party. We had fruit & cheese and chips & salsa brought out during the early part of the evening. The service was great and the staff picked up used plates very quickly to keep the tables looking good. We had a bar and the two barkeeps were very polite and did a...

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Helpful?
1Thank t12wimn
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear t12wimn, Thank you so much for taking your valuable time to fill out an online review regards to your recent event with us at The Whitehall Houston. I am delighted to hear that you had a wonderful time celebrating the special day of your son's 24th birthday! It was definitely our honor to be part of the celebration. I...

Houston, Texas
Reviewed 22 August 2016 via mobile

Went to my friend Jirge celebration of life, it was one of the most beautiful birthday parties I've ever been too. The staff did fabulous, and the reception ballroom was big and pretty. The hotel is really and modern ❤️ This is a great hotel to have receptions!!!

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2Thank irisssssslunaaa
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear irisssssslunaaa, Thank you so much for taking your time to fill out an online review regards to your recent event with us at The Whitehall Houston. I am delighted to hear that you had a amazing memorable time at Jorge's Celebration of life! Thank you so much for the five star review and the wonderful feedback and I hope...

Miami, Florida
Reviewed 19 August 2016

From the moment I walked in, I was greeted and treated like a VIP. Special Kudos to Ms. C. Rico (fellow Floridian) and Mr. J. Flores. Thank you both for making my week long stay memorable. The restaurant staff/food, made waking up early bearable.

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Helpful?
1Thank adaple
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear Adaple, Thank you so much for taking time out of your day to write this review. We take great pride in our family here and it is great to read a first hand account of our VIP Southern Hospitality. I will personally make sure that Ms. Rico and Mr. Flores see you kind words if they have not already....

Bronx, New York
Reviewed 18 August 2016 via mobile

I wasn't on business, just wanted a hotel downtown close to surrounding activities. This was located centrally and not to far from everything important. Ambiance is nice when pulling up to the neon lights. Velet was priced decently. Inside of hotel looked good. Greeted immediately and received expected hospitality. Requested and received higher floor. Rooms plain but nice. Bars inside...

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Helpful?
1Thank Todd C
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear Todd C, We know life can be very busy and the Whitehall Family appreciate that you had a great experience and wanted to spend time letting people know about it! We are very proud of our recent renovation and hope more people, like yourself, get to come enjoy it soon. Our newest addition outside, Part & Parcel, is getting...

Houston, Texas
Reviewed 17 August 2016

Excellent hospitality!!! I had a wonderful time at this amazing hotel; staff here are very nice people, great place, excellent service, and dining. If ever in the area and looking for a great place look no further. I highly recommend this hotel.

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1Thank ejuan1753
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear Ejuan1753, Thank you so much for taking your time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am very delighted to hear that we were able to make your stay memorable and wonderful. We definitely appreciate the great feedback and the five star review and it was a true...

Houston, Texas
Reviewed 17 August 2016

My husband and I recently stayed the night at The Whitehall after my brother's wedding. It was a very pleasant experience. We were greeted by every employee that crossed our path, and there is a true sense of southern hospitality. The hotel room was a great size and decorated with a vintage luxury feel mixed with a modern and local...

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Helpful?
1Thank Erica-TX
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear Erica, Thank you so much for taking the time out of your day to write this review. I am very delighted to hear that we were able to make your stay memorable and wonderful. We definitely appreciate the great feedback and the five star review and it was a true pleasure to have you at our hotel. I am...

Reviewed 17 August 2016

My friend and I arrived at this hotel on Friday and stayed until Monday. Immediately upon arrival, everyone who worked at the hotel was very helpful and friendly. The tour concierge made sure we knew what restarunts and activities were close by. Everyone always had a smile and an awesome attitude. The only negative I will mention is the pool...

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Helpful?
1Thank ChambersKEC
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear ChambersKEC, Thank you for spending time writing this review. The Whitehall family holds great value in the opinion of our recent guests as first hand experiences. I do apologize for the state of the swimming pool, I will dispatch the proper people to resolve this. Otherwise I am happy to read that you had an enjoyable stay and mad...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Downtown Houston hotels that offer distinct accommodations and an accessible location are hard to find, but The Whitehall Hotel is just that. A premier locale situates us between the buzzing industry sector including giants such as KBR and Chevron as well as fantastic Houston attractions such as Minute Maid Park, George R. Brown Convention Center, Discovery Green, Greenstreet, The Toyota Center and MANY MORE!Retire to your room and enjoy luxurious bedding with home-like features such as wood flooring, glass showers, window shades, keurig coffee makers and over 80+ HD TV Channels. Enjoy Southern hospitality and treats with our Sothern Delights cookies and Complimentary Sothern Delights bottled water. Our Sothern Host is your H-Town expert and available to assist you in experiencing Our Town, Your Home. Modern Houston hotel amenities such as free high-speed Internet and premium cable in every room. For that extra hint of comfort, our luxury suites and executive rooms provide extra spacious accommodations. During your stay, take advantage of our state-of-the-art 24-hour fitness center, to include PRECOR equipment. Our three unique and dining outlets are a can't miss! Edgar's Hermano offers unique Tex-Mex meets Southern cuisine, and Buffalo Bayou offers specialty coffee drinks and fresh grab n' go salads, sandwiches and pastries. Our outdoor kitchen & bar, Part & Parcel features an intelligently curated cocktail list and relaxed courtyard setting making Part & Parcel the perfect downtown destination to meet up with friends or make some new ones under the Texas stars. Our team of expert mixologists specialize in both classic cocktails and original libations, which are complemented by a tempting small plate menu and a heaving helping of Southern hospitality. Meeting and Event planners in Houston will adore our extensive ballroom and breakout spaces, serving up to 500 guests. For that winning Houston, Texas vacation or business trip, choose the ample comforts and thoughtful convenience of The Whitehall Hotel, Houston's Most Iconic Boutique Hotel - REDEFINED. ... more   less 

Additional Information about The Whitehall Houston

Address: 1700 Smith St, Houston, TX 77002-7317 (Formerly Crowne Plaza Houston Downtown)
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: $200 - $381 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Whitehall Houston 4*
Number of rooms: 259
Reservation Options:
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Also Known As:
Crowne Plaza Houston Downtown Hotel Houston
Houston Crowne Plaza
Hotel Style:
#4 Luxury Hotel in Houston
#42 Romantic Hotel in Houston
#136 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from The Whitehall Houston staff and other travellers.
5 questions
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Questions? Get answers from The Whitehall Houston staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They are all great rooms. I just like high floors and they have 12”
 of 5 bubbles coco12342017, 19 Mar 2017 | Read review
“7th floor was awesome”
 of 5 bubbles marc0sartur0c, 14 Mar 2017 | Read review
“Don't get a room facing the outdoor bar area, or prepare hear live music all night”
 of 5 bubbles llorenztibbs, 22 Feb 2017 | Read review
“Get a top floor room for nice views!”
 of 5 bubbles rp0711, 30 Jan 2017 | Read review
“all three rooms i have stayed in were quiet and had great views”
 of 5 bubbles dinger133, 27 Jan 2017 | Read review
5 of 5