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07/05/2017 08/05/2017
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    Westin Oaks Houston at the Galleria

    5011 Westheimer Rd, Houston, TX 77056-5602
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$137
    US$268
    US$131
    US$209
    US$209
    Traveller (138)
    Room & Suite (213)
    Pool & Beach (24)
    Westin Galleria Houston Hotel
    943 reviews
    #114 of 504 hotels in Houston
     
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    Overview

    • Excellent29%
    • Very good35%
    • Average20%
    • Poor8%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    4 Star Hotel
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    Offers from Westin Oaks Houston at the Galleria
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    Westin Galleria Houston Hotel
    943 reviews
    #114 of 504 hotels in Houston
     
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (714)
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    1 - 5 of 714 reviews

    Reviewed 2 weeks ago

    I booked the room through a special from Hotwire. I was pleased with the hotel itself and you really cannot beat the location. There are literally a dozen restaurants all within a 5 minute walk including Cheesecake Factory, Shake Shack, Capital Grille, Ruth Chris and...More

    1  Thank Neal M
    Hotel's Favourite
    Reviewed 19 February 2017 via mobile

    Although the layout of the hotel is a bit confusing - it's not intuitive to know that the gym is on 1, lobby on 2 and mall entrance on 3 due to a lack of signage inside or immediately outside the elevators - I really...More

    Thank CDavid212
    Response from Daisy M, Westin Experience Specialist at Westin Oaks Houston at the Galleria

    Greetings CDavid212, Thank you in taking the time to provide us valuable insight regarding your recent stay at the Westin Oaks Houston. It fills us with joy to know our friendly staff and serene atmosphere awarded us a perfect 5 star rating! I regret to...More

    Reviewed 2 weeks ago

    I was given this hotel on a Hotwire deal, and whilst I was initially disappointed, once there I couldn't have been more pleased with what I got! On arrival around 8pm, I was given a disabled room close to the lifts on the 5th floor...More

    Thank CarolynUK
    Reviewed 3 weeks ago

    So I will give the front desk a little credit - they were usually very nice. Except that one of them (not sure who) literally lied to a friend of mine about the parking telling her she could ONLY valet when they have a free...More

    Thank Txfamily8
    Management response:

    Greetings Txfamily8 Thank you for taking the time to share the details of your recent stay with us. We sincerely apologize for the situations you have experienced and can assure you that this does not meet our standards. Please know our guest feedback is a...More

    Reviewed 21 March 2017 via mobile

    I stayed in this hotel for two weeks and the rooms are old but ok. Housekeeping can be a bit hit and miss. I have stayed at a lot of Westins and the service here was the worst I have experienced. On arrival the bell...More

    1  Thank Oliver1389
    Management response:

    Greetings Oliver1389, Thank you for providing us feedback regarding your recent stay at The Westin Oaks Houston. We sincerely apologize for the situations you have experienced and can assure you that this does not meet our standards. Guest feedback is a very important tool to...More

    Westin Galleria Houston Hotel
    943 reviews
    #114 of 504 hotels in Houston
     
    JW Marriott Houston
    804 reviews
    #33 of 504 hotels in Houston
     
    Sheraton Suites Houston Near The Galleria
    519 reviews
    #103 of 504 hotels in Houston
     
    Hyatt Regency Houston/Galleria
    510 reviews
    #30 of 504 hotels in Houston
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$147 - US$382 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #34 Luxury Hotel in Houston
    • #112 Business Hotel in Houston
    Photos
    Traveller (138)
    Room & Suite (213)
    Pool & Beach (24)
    Dining (21)
    Nearby
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    Nearby Restaurants
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    Grand Lux Cafe
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    .10 km away
    Nearby Attractions
    The Galleria
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    .12 km away
    Water Wall
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    .50 km away
    Ice at the Galleria
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    .15 km away
    Williams Tower
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    Questions & AnswersAsk a question
    Evann724
    What is the kids club?
    4 November 2016|
    Answer Show all 2 answers
    Response from TXHOUNDDOG | Reviewed this property |
    Sorry we have no kids so can't help you there.
    0
    Votes
    396george1967
    is the key card required to access the elevator?
    30 August 2016|
    Answer Show all 4 answers
    Response from MRCBR | Reviewed this property |
    No, you select your floor and there are no buttons once inside the elevator.
    0
    Votes
    Tracy K
    We are booked to stay with you end August. Are there any renovations being done at that time? Also, can you please advise if you can get transport from the hotel to the Space Centre or do we have to hire a car? If so, can you help us with car hire? Thank you.
    26 July 2016|
    Answer Show all 2 answers
    Response from Luis B | Reviewed this property |
    When I have stayed at The Westin in Houston, the concierge has always been helpful to get transportation anywhere around the Greater Houston area. Specially touristic places.
    0
    Votes
    Room Tips
    "location in galleria mall good for shoppers!!"
    Read review
    "Floor 20 was terribly musty smelling so if you have allergies - ask for a different floor."
    Read review
    "Get a view of downtown"
    Read review
    "Put the "cheesecake factory" into your navigator for directions to the Westin Oaks entrance is..."
    Read review