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The Westin Oaks Houston at the Galleria

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Traveller (176)
Room & Suite (282)
Dining (28)
Overview
  • Excellent29%
  • Very good36%
  • Average20%
  • Poor9%
  • Terrible6%
Travellers talk about
AMENITIES
Free Internet
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (822)
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Reviewed 26 May 2015 via mobile

I spent 6 nights at this hotel during OTC2015. The hotel has a nice location literally at the Galleria Shopping Centre, however the price was more than doubled for the event. It is not worth the price and I would recommend other hotels prior to...More

1  Thank TheNils74
Response from Veli S, Guest Relations Coordinator at The Westin Oaks Houston at the GalleriaResponded 28 May 2015

Greetings TheNils74, Thank you for taking the time to leave us feedback. We are glad to hear that our proximity to the Galleria Mall proved beneficial to your stay and we hope that we are given the opportunity to host you again in the future,...More

Reviewed 25 May 2015

The hotel is dated, overnight valet parking is $32, if you don't choose that than help with luggage also stops being an option. The pool was poorly maintained - wet towels, empty bottles, glasses, used napkins and some food remains were greeting on a rather...More

1  Thank jepsman
Response from Veli S, Guest Relations Coordinator at The Westin Oaks Houston at the GalleriaResponded 27 May 2015

Good afternoon jepsman, Thank you for taking the time to leave feedback on your stay at the Westin Oaks. We strive to provide a refreshing environment for our guests to unwind in and I am truly disappointed that we did not fulfill our commitment to...More

Reviewed 21 May 2015

The hotel has a great location, with direct access to the galleria mall. Rooms are modern and confortable, however for the price you pay for a room, you should at least get free internet and breakfast which you don't, needless to say paying for those...More

Thank cavzmg
Response from Veli S, Guest Relations Coordinator at The Westin Oaks Houston at the GalleriaResponded 22 May 2015

Greetings cavzmg, We appreciate you leaving us feedback on your stay at the Westin Oaks. We are grateful to hear that our comfortable, refreshing rooms and close proximity to the Galleria Mall proved beneficial to your invigorating stay. We look forward to hosting you again...More

Reviewed 19 May 2015

Comfortable hotel attached to the beautiful Galleria mall. Rooms are comfortable and spacious. Front desk staff attentive and try to make your stay pleasant. Construction is going on in front of the building but the hotel seems to have prepared for it and I wasn't...More

Thank rikwynn
Response from Veli S, Guest Relations Coordinator at The Westin Oaks Houston at the GalleriaResponded 21 May 2015

Greetings rikwynn, Thank you for leaving us such kind words regarding your stay with us. We are elated to hear that our welcoming staff, refreshing rooms and close proximity to the Galleria Mall proved beneficial to a revitalizing experience. We look forward to hosting you...More

Reviewed 10 May 2015

Stayed here two nights for a recent business trip to Houston. The hotel itself is conveniently attached to a mall and free parking is available in the mall garage. Except for the dental device I found on the floor, the hotel was clean and I...More

Thank JWJ1981
Response from Veli S, Guest Relations Coordinator at The Westin Oaks Houston at the GalleriaResponded 12 May 2015

Greetings JWJ1981, We appreciate your feedback on your stay with us. We are delighted to hear that we were able to provide a tranquil environment during your stay and that our close proximity to the Galleria Mall proved beneficial. I do apologize for the dental...More

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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Pool
Free Parking
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Wheelchair Access
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Shuttle Bus Service
Airport Transportation
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Outdoor pool
Details
Price range
US$136 - US$279 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#39 Luxury Hotel in Houston
#112 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$136 - US$279 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#39 Luxury Hotel in Houston
#112 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms
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Traveller (176)
Room & Suite (282)
Dining (28)
Pool & Beach (25)
Amenities (12)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
coachorton
5 August 2018|
AnswerShow all 2 answers
Response from Mark W | Property representative |
The hotel does require a valid credit card at time of check-in, the hotel will place a pre-authorization onto the credit card equal to the amount of your room rate plus applicable taxes PLUS a $50.00 hold for any potential... More
0
Votes
Evann724
4 November 2016|
AnswerShow all 2 answers
Response from TXHOUNDDOG | Reviewed this property |
Sorry we have no kids so can't help you there.
0
Votes
396george1967
30 August 2016|
AnswerShow all 4 answers
Response from MRCBR | Reviewed this property |
No, you select your floor and there are no buttons once inside the elevator.
0
Votes
Room Tips
"Be sure to get a deluxe room if you need a couch for the kiddo."
gregsD277EQ
2 million years ago
Read review
"Nice to face the street"
molassesoc
2 million years ago
Read review
"Choose rooms at high floors facing the main street."
Mtaha60
2 million years ago
Read review
"Look for the Blue Garage when parking."
RodrickT
2 million years ago
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