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Hilton Houston North

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991 Reviews from our TripAdvisor Community

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Showing 958: English reviews
Reviewed 19 March 2016 via mobile

This Hilton does not meet expectations based on prior Hilton stays. Check-in was delayed two and a half hours, wake up call never came, guest services unhelpful. Room was clean (although "Jesus saves" appeared in the foggy bathroom mirror after shower so clearly not that clean). Would not stay again.

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Helpful?
Thank Catherine W
Gino Q, Manager at Hilton Houston North, responded to this review

Dear Catherine W I appreciate your review of your recent experience at our hotel. I'm very sorry you had a disappointing experience with us, and I addressed these issues with our staff. I can understand how the issues you experienced create a negative perception. To the point that you have chosen to not return in the future. I can only...

Hutchinson, Kansas
Reviewed 19 March 2016

We booked a reservation here at the last minute, as we were caught in a massive weather-related flight delay and cancellations at George Bush. Many hotels and motels around the airport were completely filled up. We caught a shuttle, and were checked in efficiently and with friendly and accommodating service at the front desk. The room was immaculately clean and...

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Thank XScotts
Sydney, Australia
Reviewed 17 March 2016

Good hotel with excellent service and staff. Some noise levels from next door bathroom usage and people talking in the corridors. Blankets are noisy,need softer blankets and sheets.Everytime my partner moved there was noise.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Naseem C
Dallas, Texas, USA
Reviewed 16 March 2016

We booked last minute, Executive floor, King bed, Suite, which included a sitting room. JC checked us in on March 11. We'd flown private jet from Dallas, so feeling top of the world coming into the hotel. Again JC was INCREDIBLY friendly, welcomed us to Houston, his hotel. Smiled.... Explained everything and answered all of my questions. VERY quick check...

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Thank bkraman
Roxbury, New Jersey
Reviewed 10 March 2016

Well, the shuttle service was great and the restaurant in lobby had really good service. However, the rest was pretty bad. The hallways had a very musty odor which was a huge turnoff. The bathroom wallpaper looked like the guy downed two 6-packs before making his cuts....it was quite funny. The tub was all chipped up and funky in desperate...

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Thank Laurel W
New Zealand
Reviewed 9 March 2016

Clean Hotel with great shuttle service but need to ask about it as they do not publish the info Have to phone from the airport to request pick up even though the shuttle runs ever 30 minutes Limited dining facilities

Review collected in partnership with Hilton Hotels & Resorts
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Thank Bruce H
Killeen, Texas
Reviewed 8 March 2016

Much needed rest and relaxation during my stay at Hilton North. I was on staycation and taking in some sites of Houston and I absolutely loved my visit. I travel to different malls and shopping centers for the best deals and I always pick this Hotel for location.

Review collected in partnership with Hilton Hotels & Resorts
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Thank monicah863
Houston, Texas
Reviewed 7 March 2016 via mobile

Awwwwesome!!!!!!!!;! My wife and I needed to get out of the house due to our bathroom being re surfaced, the room was great. The WiFi was nonexistent, but all things considered it was the least of things. Continental breakfast was excellent. Definitely my favorite spot.

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Thank P3R
Reviewed 6 March 2016 via mobile

The saff is really great expecially the night weekend staff my family and I had a great time and Ms.Tabitha T she was very good and professional she had a very good and helpful attitude i would highly recommend this hotel for any kind of stay.

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2Thank Quyonna P
Fort Worth, United States
Reviewed 4 March 2016

My stay at this Hilton was awesome. Everyone in the staff are friendly and attentive, especially Jeff and his crew in dining room/bar. They are top notch. I met with clients and enjoy a pleasant experience in the executive lounge while conducting a small casual meeting. I highly recommend staying here for business or pleasure.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jim C

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Less than 25 minutes from downtown Houston and the George R. Brown Convention Center, the Hilton Houston North offers the perfect location - less than 8 miles from George Bush Intercontinental Airport (IAH), in the heart of the Greenspoint business district. Our north Houston hotel is close to major corporate offices such as Halliburton, GE Oil & Gas, ExxonMobil and ABS. All 480 guest rooms and suites feature the largest rooms in the IAH area - 400 sq ft! All rooms are connected to high-speed internet access and have 37" LCD televisions. Keep up with work at the flexible work desk with Herman Miller ergonomic chairs. Refrigerators available upon request. Full service Starbucks in the lobby gets you started in the morning. Over 25 restaurants with in walking distance and our local shuttle can take you to even more! Great shopping & entertainment at the Woodlands Mall, Market Street and Cynthia Woods Mitchell Pavillion all located in the Woodlands. Old Towne Spring offers great shopping and restaurants. Splash on down to Splashtown Water Park just 5 mi north of the hotel. ... more   less 

Additional Information about Hilton Houston North

Address: 12400 Greenspoint Dr, Houston, TX 77060-1902
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $154 - $331 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Houston North 3.5*
Number of rooms: 480
Reservation Options:
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Also Known As:
Hilton Houston North Hotel Houston
Hilton Hotel Houston North
Wyndham Houston
Houston Hilton
Hotel Style:
#32 Family Hotel in Houston
#43 Business Hotel in Houston
#51 Romantic Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Houston North staff and other travellers.
3 questions
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Questions? Get answers from Hilton Houston North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher rooms were definitely quieter”
 of 5 bubbles tradstudiosp, 24 Dec 2016 | Read review
“For the quietest night sleep, higher floors with odd numbers - I am a light sleeper!”
 of 5 bubbles 11MarnieC, 20 Nov 2016 | Read review
“Look for deals on Executive Rooms”
 of 5 bubbles 798rosieh, 15 Oct 2016 | Read review
“Quite room really clean Loved the bed great TV wonderful pool and the bar was so friendly:)”
 of 5 bubbles 444myrnam, 25 Sep 2016 | Read review
“Didin't notice any difference.”
 of 5 bubbles ocukomadu, 14 Sep 2016 | Read review
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