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Holiday Inn Express Houston Bush Intercontinental Airport East

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Holiday Inn Express Houston Bush Intercontinental Airport East
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123 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Houston Bush Intercontinental Airport East
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Showing 115: English reviews
Austin, TX
Reviewed 28 May 2016

This hotel in need of renovation. Rooms really lacking in the Holiday Inn Express theme of modern and fresh. Hotel staff nice.Not in the nicest part of town, for sure, but it is convenient to highway and there are a few decent restaurants nearby and some shopping, also. Please get some reno done. We are loyal to Holiday Inn Express,...

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Helpful?
Thank Dede2travel
Margarita G, General Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

We are sorry to hear you did have an inconvenient stay, we will begin in September or October to start a renovation, we hope we can host you next time on your next visit, and we appreciate your comments, plese let me know if there is anything else we may do to make you have a pleasant stay. Regards

Montreal, Canada
Reviewed 26 May 2016

Check in, put your head down, check out. That's about it, with one exception. Mande the night manager was extremely nice, helpful and always ready to assist. Trying to find a good restaurant around the a/p, nothing much but, he tried very hard and provided us with transportation to & from. There are no frills at this property. It is...

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Helpful?
Thank Dumos
IHGService, Guest Relations Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

Dear Dumos, Thank you for taking the time to write a review of our hotel. I am pleased to know that you found our staff to be helpful. On the other hand, it is regrettable that you only found our property to be at its average best. I would have preferred you had a more enjoyable stay. Let us assure...

Hillsburgh
Reviewed 19 April 2016 via mobile

If you are looking for poor customer service at the front desk - this is the hotel for you. This is an example of bad hotel service when booking through a third party. As for the hotel room - old and tired. Not worth what you pay for. The couch in the room looked like something you'd find at the...

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Helpful?
Thank PeterJMarshall
Margarita G, General Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

Thank you for your feedback regarding your recent visit at our hotel, and please accept our sincerest apologies, for any inconvenience you have experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again.

Reviewed 23 February 2016

Clean room, great service, breakfast included and great variety, very kind staff. We had a medical emergency and found this hotel within walking distance to the Hospital. Great shuttle service thanks Aaron and Chi friendly and kind. Jackie at reception was very caring, and entire staff friendly.

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Helpful?
Thank JoanVince
Margarita G, General Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

We appreciate your stay ,and hope we can host you as our guests again, any time you visit us in Houston, whising you a medical recovery pretty soon.

Reviewed 17 February 2016 via mobile

First I was left to wait an hour at the airport waiting for their shuttle bus to show up. I realize I am not the only person but Hilton, Marriott and Hyatt hell even best western shuttle buses passed by 4 time in the hour I waited for Holiday Inn to show up so should have stayed at Hilton with...

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Helpful?
Thank Aaron R
Margarita G, General Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

Thank you for your comment . We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. WE are in a process of a renovation in the month of September. We hope you choose to stay with us again,...

Philadelphia, Pennsylvania
Reviewed 21 November 2015

Had to catch an early flight the next morning from IAH (6:25), so I decided to stay close. Friendly customer service from the minute I walked in the door. The first shuttle left for the airport at 5:00am, but I wanted to get to the airport earlier (my choice). I had asked if cab service was available, and was asked...

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Helpful?
Thank jeffonyourleft
Margarita G, General Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

Thank you, we appreciate all your comments to make us be a better Hotel every day, on behalf of all our staff ,we hope on your next visit , we can have you as our guest again. Margarita Garcia General Manager

Tryon, North Carolina
Reviewed 7 November 2015 via mobile

These days, thanks to my unbelievable job, I travel a whole bunch. Wyndam hotels usually do a good job of accommodating my needs. As they did tonight, when I asked where I should go. They unselfishly suggested the Holiday Inn Express located just down the street. After considering other places, I decided to try it after hearing the same recommendation...

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Helpful?
Thank sam h
Margarita G, General Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

We appreciate your comment, and as part of our duty is to make satisfied customers, with service, and clean rooms, hope we host you on your next stay.

Memphis, Tennessee
Reviewed 1 November 2015 via mobile

I checked in later here last night to be close to the airport for an early morning flight. All of my keys and documents were ready when I arrived and I was shown to my room immediately. The room was very clean, though the air freshener was a little overwhelming. The room had a nice sitting area separate of the...

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Helpful?
Thank Richard F
Margarita G, General Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

We thank you for your comment, and we hope we can host you again on your next visit to our City.

White Rock, Canada
Reviewed 8 October 2015 via mobile

Had a 24hr layover in Houston and stayed here. Pretty average hotel, no real problems and nothing that stood out as being amazing. Free shuttle to and from airport which was nice. Free wifi but not free breakfast. Shuttle will take you to a near by Walmart which we didn't know until the morning we left.

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Helpful?
Thank JD778
Sagar P, General Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

We appreciate your comments, and we are looking forward to maintain the quality and customer service, we hope to see you back soon, on behalf of all our Hotel Staff, Thank You

Reviewed 5 September 2015 via mobile

Near IAH, fair room rate & good & warm service. Clean environment & family style decoration! I addition, it's suite! Hot water 24 hours! And so on...by the way, in lath lobby, refreshment food available for sale, good for midnight moment! Pick up service quickly provided when you made a call!

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Helpful?
Thank Brian S
Sagar P, General Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

We appreciate your comments, and we Thank You for your stay.hope to see you stay with us on your next trip.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express & Suites Houston Bush Intercontinental Airport. We offer the luxuries of a full service hotel at the convenience of an Express. All of our rooms are 2 room suites with living room and bedroom that feature a Microwave and Refrigerator, High speed Wireless Internet, and our Smart Start Hot Breakfast. ... more   less 

Additional Information about Holiday Inn Express Houston Bush Intercontinental Airport East

Address: 7014 Will Clayton Pkwy, Humble, TX 77338-8168
Region: United States > Texas > Texas Gulf Coast > Humble
Price Range: $130 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Houston Bush Intercontinental Airport East 2.5*
Number of rooms: 61
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Also Known As:
Holiday Inn Express Houston Bush Intercontinental Airport East Hotel Humble
Holiday Inn Humble
Humble Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Houston Bush Intercontinental Airport East staff and other travellers.
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Questions? Get answers from Holiday Inn Express Houston Bush Intercontinental Airport East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from elevator.”
 of 5 bubbles Victoria477, 8 Jul 2016 | Read review
“Best to keep away from the road side of the hotel as it can be noisy.”
 of 5 bubbles Dons1977, 16 Jun 2016 | Read review
“Doesn't matter. They are not noisy !”
 of 5 bubbles Dumos, 26 May 2016 | Read review
“We chose to eat at Chipotle just north of the hotel. There did not seem to be a multitude of dining options. The rooms have a nice fridge and microwave.”
 of 5 bubbles Travelartgolf, 19 Apr 2015 | Read review
“Avoid room 107 until the door had been repaired.”
 of 5 bubbles Houcktj, 5 Apr 2015 | Read review
5 of 5