We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Candlewood Suites Dallas, Las Colinas

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Candlewood Suites Dallas, Las Colinas
View Map
{"widget":{"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"name":"ibex_photo_carousel"},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

55 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 54: English reviews
Kansas City, MO
Level Contributor
244 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 24 September 2016 via mobile

Your room has an electronic sensor which kicks on the AC when you walk in your room. It takes about 2 1/2 hours for your room temp to drop from 77 to 73, as long as you don't leave the room. The rooms are basic with almost full kitchen, desk area with desk chair, TVs with average cable choices, gas... More 

Thank peteroo820
IHGService, Guest Relations Manager at Candlewood Suites Dallas, Las Colinas, responded to this review

Dear peteroo820, Thank you for choosing us and for leaving a review. We sincerely apologize that we did not meet your expectations. Your review is vital for improving the service and quality we offer to our valued guest. It is always motivating when one takes the time and trouble to acknowledge or give points for improvement. We hope to get... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 September 2016

Where do I start? I never write bad reviews on hotels or restaurants, but after the horrible service I had here, I will never be staying at Candlewood Suites or any other hotel in their chain ever again. I had to go to the front desk a total of 7 times during my 5 night stay to get my door... More 

1 Thank Megan J
IHGService, Guest Relations Manager at Candlewood Suites Dallas, Las Colinas, responded to this review

Dear Megan J, Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience, however, it appears we fell short of our goal on your visit. We would like to apologize for the level of service you received from our staff and for falling... More 

Collinsville, Oklahoma
Level Contributor
74 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 4 September 2016

Very pleasantly surprised when I saw my room. Full kitchen with dishes. Very clean. Staff was very friendly and welcoming. I will stay here again when I am back in the area. There was a musty smell when I first turned on the heater. But it was August in Dallas so I imagine it had not been turned on in... More 

Thank Renie D
Miami Beach, Florida
Level Contributor
95 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 24 August 2016

This hotel is very well maintained, the staff are super friendly, the rooms are nice, modern and clean. The location is just off of Highway 114 and easy on easy off. I highly recommend this hotel to anyone staying in the North Dallas area. This hotel offers a shuttle service within 5 miles of the hotel. Several restaurants in the... More 

1 Thank Darrell F
The Villages, Florida
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 23 June 2016

Bed and pillows are comfortable, kitchen adequately stocked, shower has good supply of hot water and great water pressure......if you will need to use the internet then stay some place else where you have a connection without fighting with their ISP constantly on the phone, numerous times, EVERYDAY that you are here while the employee at the front desk tells... More 

1 Thank Jovellelee
IHGService, Guest Relations Manager at Candlewood Suites Dallas, Las Colinas, responded to this review

Dear Jovellelee, Thank you for leaving a comprehensive review, highlighting not only the bad but also the good. We are pleased you liked the room accommodations you received. On the other hand, we would like to apologize for the problems you encountered with our Internet connection and also the air conditioning system in your room. We work very hard to... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 June 2016 via mobile

This was my first intro to the fabulous franchise of these hotels. I loved this place. From the fun warm greeting to the goodbye. The rooms were HUGE I loved the setup, the kitchen and real fridge. The chair next to the bed was comfy and it made me happy. Clean and comfortable, stay at this place. I stayed a... More 

Thank Christina G
Bells, TX
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 May 2016

Overall I think Candlewood Suites gets a bad rap, some may be worth a bad review but this one No! We reserved our room based on the good reviews and they were not wrong. Our room was exceptionally clean and the layout was great with lots of room. . This one truly lives up to its reviews. Reviews are very... More 

1 Thank John B
Sao Paulo, SP
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 May 2016

I had an amazon order delivered at the hotel but I never received it. I am still today waiting a answer about my emails!! I had a toilet clogged but my apartment was not cleaned Shuttle was not available(I emailed the front desk Manager before to confirm)

Thank SuzanaAthayde
IHGService, Guest Relations Manager at Candlewood Suites Dallas, Las Colinas, responded to this review

Dear SuzanaAthayde, First of all, thank you very much for your recent stay at our Candlewood Suites Dallas Las Colinas Irving, TX. I am so sorry to see you did not enjoy your overall experience with us, especially with customer service, shuttle service and bathroom condition. We will address these concern. We’d like to obtain some additional detail regarding your... More 

Alpine, Texas
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 21 April 2016

Recently, I had the opportunity to stay here with my family. I was attending a function at the University of Dallas. It was close to the University and I really liked that. The parking lot was a little tight for a bigger vehicle in front because everyone seemed to park there. However, there was plenty of parking in back and... More 

Thank johnbcobb
Palestine, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 April 2016 via mobile

The staff was great. Stacy (I think that was his name) got me checked in fast. For whatever reason I was being a nitpicker the next morning when I talked to Sherri (I think that's her name). I had a headache. Lol she was so awesome and her kindness went along way in making my day better. They were out... More 

1 Thank TexasBoss903

66 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (28)
Hotel & Grounds (8)
Room/Suite (13)
Bathroom (3)
Dining (1)
Other (3)

Management photos: Courtesy of the property manager

All Management Photos (38)
Hotel & Grounds (8)
Bathroom (2)
Room/Suite (12)
Business Centre/Function Rooms (1)
Dining (1)
Other (14)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Irving hotels
0.8 km away
TownePlace Suites Dallas Las Colinas
0.2 km away
Extended Stay America - Dallas - Las Colinas - Meadow Creek Dr.
0.2 km away
Extended Stay America - Dallas - Las Colinas - Green Park Dr.
Show Prices
Show Prices
Show Prices
0.1 km away
Fairfield Inn & Suites Dallas Las Colinas
1.3 km away
Staybridge Suites Dallas-Las Colinas Area
1.8 km away
Hotel Las Colinas
Hotel Las Colinas
#62 of 78 in Irving
265 reviews
Show Prices
Show Prices
Show Prices


  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come and experience our new Comforts of Home Bedding Collection. Enjoy all the comforts of home at the Candlewood Suites Hotel Dallas-Las Colinas. Conveniently located just 10 minutes from the Dallas/Fort Worth International Airport, we're in the heart of the Dallas Metroplex and convenient to downtown Dallas as well as Ft. Worth. Each suite has a full kitchen complete with microwave, stove top, dishwasher and full size refrigerator. Work efficiently at your over sized executive desk with two separate phone lines and complimentary high-speed Internet. Relax in the overstuffed recliner while you enjoy the CD player or DVD/VCR. Borrow your favorites from our free video and CD library. Work off some stress in our fitness center or visit our Candlewood Cupboard now featuring 'Juan Valdez' complimentary coffee to all guests. You can purchase meals, snacks and sundry items at value prices. Nearby companies include Fluor, NEC, Verizon, Nokia, Zale, Caremark and Citigroup. We are also close to many major expressways, Grapevine Mills Mall, Irving Mall, The Movie Studios at Las Colinas, Texas Stadium, the University of Dallas, & The TPC Las Colinas, which hosts the EDS/Byron Nelson Golf Tournament. Now offering complimentary high-speed Internet access in all rooms, complimentary transportation within a 5 mile radius of the hotel and Priority Club Points. ... more   less 

Additional Information about Candlewood Suites Dallas, Las Colinas

Address: 5300 Green Park Drive, Irving, TX 75038
Region: United States > Texas > Irving
Price Range: $108 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Dallas, Las Colinas 2.5*
Number of rooms: 117
Reservation Options:
TripAdvisor is proud to partner with Expedia, Odigeo, IHG, Hotels.com, Booking.com, Travelocity and Priceline so you can book your Candlewood Suites Dallas, Las Colinas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Candlewood Suites Dallas, Las Colinas Hotel Irving
Candlewood Suites Irving
Candlewood Irving
Irving Candlewood Suites
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Dallas, Las Colinas staff and other travellers.
5 questions
Ask a question
Bear, Delaware
over a year ago

See all questions (5)

Questions? Get answers from Candlewood Suites Dallas, Las Colinas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Recommend staying on the south side, the north side has the highway noise from 114.”
 of 5 bubbles darrellf109, 23 Aug 2016 | Read review
“Go to a different hotel”
 of 5 bubbles Jovellelee, 22 Jun 2016 | Read review
“Had a room at the end of the hall on the 4th floor which was very quiet.”
 of 5 bubbles JohnB433, 11 May 2016 | Read review
“The Suites are a very good value, especially for an extended stay. The Separate bedrooms make a large difference.”
 of 5 bubbles johnhE966DJ, 27 Feb 2016 | Read review
“Higher floors are quieter.”
 of 5 bubbles riderofthestorm0609, 13 Aug 2015 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay