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Hilton Garden Inn Las Colinas

Hotels.comUS$111*
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#15 of 77 Hotels in Irving
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$139*
US$111*
US$139*
US$111*
US$139*
US$111*
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Hilton Garden Inn Las Colinas
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502 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Las Colinas
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Showing 499: English reviews
United States
Reviewed 17 January 2017

The room was clean if a little dated. They had nice bath products, Neutrogena I think. The lobby atmosphere was booming in the evenings and I did purchase the breakfast buffet one morning and it was good. Check in and check out was great but the iron didn't work and I had to ask twice for them to bring me...

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Helpful?
Thank Mister_Concierge
Desiree L, Manager at Hilton Garden Inn Las Colinas, responded to this review

We really appreciate your feedback, and I will make sure to share it with our team. I am sorry to hear the iron did not work properly, I will make sure to have housekeeping go through and check them this week. We are preparing to renovate all of our guest rooms here in the next couple of months. We will...

BillSTL
Reviewed 17 January 2017 via mobile

Spent 3 nights here on business. I love this location...had driven past this hotel many times but this was my first stay. It's pretty much a standard HGI, but had a nicer-than-average lobby/restaurant/bar area. Front desk staff was VERY nice and helpful, as was the restaurant wait staff. Breakfast buffet was fine...not five-star or anything, but good for a free...

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Helpful?
Thank BillSTL
Desiree L, Manager at Hilton Garden Inn Las Colinas, responded to this review

I am so glad to hear you decided to give us a chance and stay with us! We are in a wonderful area for food, shops and distance to both airports. We would love to welcome you back and make us your home away from home when you are in the DFW area!

Duluth, Georgia
Reviewed 16 January 2017

Quite a choice of restaurants within a block of walking ( and without crossing the street - remember this Dallas so cars fly :-) ..The hotel has enough floors to get a quiet upstairs room. Morning breakfast with custom order omelettes is decent. The gym is good too. Since the car rental in DFW is miles and miles away and...

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Helpful?
Thank SumitSeng
Desiree L, Manager at Hilton Garden Inn Las Colinas, responded to this review

Thank you for your review. I am glad to hear you enjoyed your stay with us and was able to explore the nearby shops and restaurants! I know how annoying it can be to deal with rental cars, so I'm glad to hear you were able to take advantage of our shuttle.

Blue Bell, Pennsylvania
Reviewed 16 January 2017 via mobile

Like the title says, the people were all very nice, even a call to my room to make sure I was happy with it. The room was extremely clean, especially with it being a little older. (The place is being updated) Towels, shower, bed, and gym all lived up to the garden inn name.

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Helpful?
Thank ray j
Desiree L, Manager at Hilton Garden Inn Las Colinas, responded to this review

Ray, thank you for your kind review! It's nice to hear our staff was friendly and helpful, they all work really hard to make sure our guests are comfortable while you are here with us. We are currently updating several aspects of our hotel, and I know all of our guests will be appreciative of all the updates!

Houston, Texas
Reviewed 15 January 2017

The Hotel is going through a renovation, but they have let the quality of the rooms go to disgusting. The bathroom sink leaks and is moldy. The bathtub is moldy all along the tile and there is rust under a metal label in the tub under the faucet. The sheets are so rough I noticed how uncomfortable it is, and...

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Helpful?
Thank earth1963
Desiree L, Manager at Hilton Garden Inn Las Colinas, responded to this review

I would like to personally thank you for your business over the last few years, and I hope you will reconsider changing hotels for your future stay. We know our rooms need updating and we have already started that process! Our rooms are being completely remodeled in the next few months, and I promise you will not recognize a single...

Reviewed 9 January 2017

I've stayed at this property many times over the years, but not in the last 2. It was as I expected ... a Hilton Garden Inn. The lobby was inviting and friendly, the staff courteous. Why the poor review then? Two reasons, the wireless service wouldn't connect and the bathroom sink wouldn't drain. When brought to the staff's attention, I...

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Helpful?
Thank CPFleck
Desiree L, Manager at Hilton Garden Inn Las Colinas, responded to this review

I would like to personally apologize for the 2 issues you encountered during your stay earlier this month. First off, I am terribly sorry our staff did not do more to address those issues as soon as possible. That is not the standard we hold here and that will be address with our team. Second, I want to reassure you...

Reviewed 8 January 2017

Fantastic people and location; good breakfast. Very clean facility. I found room internet limited to one-item access (e.g., laptop) which impairs simultaneous use of second item like Chromecast or Apple TV with iPhone.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Russell S
Desiree L, Manager at Hilton Garden Inn Las Colinas, responded to this review

Russell, it is always a pleasure having you stay with us! As far as I am aware you should be able to connect up to 4 devices, so I will investigate that further to see what the problem was...

Montana
Reviewed 8 January 2017

We stay every time we are in the area. The hotel is quiet, very clean and the staff is super friendly. The rooms are comfortable with great beds. Inexpensive, a free breakfast is not included, but thanks to its location there are many far better food options within walking distance, so the $20 per day savings is well worth it....

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Helpful?
Thank Ginger B
Desiree L, Manager at Hilton Garden Inn Las Colinas, responded to this review

Ginger, it is always a pleasure welcoming you back! I love to hear that you have made us your "home away from home". We are undergoing some renovations, trying to bring everything up to-date and more comfortable for our guests. I can't wait until you are able to see the final product!

Newport, Oregon
Reviewed 21 December 2016

we stayed for 4 nights in los colinas and every member of the staff was courteous and professional great location for shopping and food choices and the christmas decor was very nice not overdone would certainly use again have never had bad experience at a Garden Inn

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank cmoppliger
Reviewed 17 December 2016

A very clean and well appointed hotel. The staff are curious and very helpful. Everyone said hello or good morning or afternoon The restaurant/bar is small but the staff are great. Food was good and we felt welcomed. The waiter even remembered our drinks from the previous evening.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Bill A

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
The Hilton Garden Inn Las Colinas hotel is convenient to DFW International Airport and many local attractions. You’ll be within walking distance of shopping , restaurants, and major employers. Ride our courtesy shuttle anywhere within a 5-mile radius. Enjoy a refreshing drink in our Pavilion Lounge, a relaxing swim in our pool, or a delicious meal at The Great American Grill. If work beckons, enjoy complimentary Wi-Fi and remote printing, or make use of our business center and meeting rooms. ... more   less 

Additional Information about Hilton Garden Inn Las Colinas

Address: 7516 Las Colinas Blvd, Irving, TX 75063-7500
Region: United States > Texas > Irving
Price Range: $140 - $490 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Las Colinas 3*
Number of rooms: 173
Reservation Options:
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Also Known As:
Hilton Garden Inn Las Colinas Hotel Irving
Hilton Garden Inn Irving
Hilton Irving
Las Colinas Hilton Garden Inn
Irving Hilton Garden Inn
Hotel Style:
#6 Romantic Hotel in Irving
#8 Family Hotel in Irving
#11 Business Hotel in Irving
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Las Colinas staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Las Colinas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Shopping mall nearby”
Mekongarts, 4 Mar 2017 | Read review
“Be prepared to be receive great service!”
pacoa2013, 30 Jan 2017 | Read review
“Will stay again sure”
SumitSeng, 16 Jan 2017 | Read review
“ask for a room in the teens, away from the stairways and elevators for enhanced quiet”
925gingerb, 8 Jan 2017 | Read review
“Room 102 1st floor with separate exit, no noise, easy access to lobby”
Selin11201, 24 Oct 2016 | Read review
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