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Sheraton DFW Airport Hotel

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#20 of 77 Hotels in Irving
Certificate of Excellence
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Sheraton DFW Airport Hotel
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205 Reviews from our TripAdvisor Community

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Showing 196: English reviews
Atlanta, Georgia
Reviewed 10 January 2016 via mobile

Staff was very attentive and made amends when their performance was not up to expectations. Shuttle was behind schedule at check-out so front desk provided free buffet breakfast for myself and another guest who was also checking out and trying to get back to DFW. Driver came to dinning room to get us when he arrived. Personal attention to make...

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Helpful?
Thank John H
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Good Day John H., Thank you for staying at our Sheraton DFW Airport Hotel during your recent visit to the Dallas area. And thank you for taking time to share praise for our staff. Be assured I've passed along your kudos to the entire team. Wishing you a terrific new year. Warm Regards, Jason Tyson General Manager

Hong Kong
Reviewed 8 January 2016

Our flight was cancelled during the major storm that hit DFW Dec 26th!! Sheraton DFW saved the day. We took the shuttle from the aiport (their wasn't a cab for miles!). They had a massive line to check in but they handled it very professionally. The security team handed out toothbrushes and deodorant as most of us were without luggage....

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Thank iamarugger
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Greetings iamarugger, Thank you for sharing your experience on TripAdvisor. Our DFW Airport Hotel staff loves to "save the day" and provide our guests with an oasis of comfort away from the hustle and bustle of holiday travel. Wishing you a happy new year filled with smooth travels! Warm Regards, Jason Tyson General Manager

Florissant, Missouri
Reviewed 7 January 2016

I just wanted to say what a pleasant opportunity it was to stay at this hotel tonight. The check-in process was smooth and efficient, and Trevon took time to recognize me as an SPG Preferred member. The room was clean and quiet, but the bar area lively and inviting. I'd definitely recommend this property to others. The only drawback is...

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Thank Furrow31
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Greetings Furrow31, Thank you for staying at Sheraton DFW Airport hotel and we appreciate you taking time to post a review. And thank you for the nice comments for our staff and service. We hope to see you again should your travels return you to the Dallas North Texas area. Warm Regards, Jason Tyson General Manager

Bossier City, Louisiana
Reviewed 3 January 2016 via mobile

Spent the weekend on a business trip, the service was great from the time we checked in to when we checked out. Very quiet and close to everything. Easy access to the freeway. Clean and comfortable room great housekeeping. Hope we get to come again soon and stay for pleasure the next visit

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Helpful?
Thank Sherry R
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Greetings Sherry R, Thank you for staying with us over the holiday and thank you for taking time to share your experience with other travelers. We hope to see you again as well! Warm Regards, Jason Tyson General Manager

Chicago, Illinois
Reviewed 1 January 2016 via mobile

If you are traveling for business this is great place to stay. Ample space to work in rooms with solid wi-fi. A lot space throughout the hotel. Looking to get out of the room several options to eat and work with in the hotel. Other than that not much around the hotel by foot.

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Thank Rkouba55
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Good Day Rkouba55, Thank you for staying at our DFW Airport Hotel during your recent visit to the Dallas North Texas Area. Many of our guests take the Grapevine shuttle ($5) to visit nearby Grapevine for unique Main Street shopping and dining. They also stop at Grapevine Mills, a large outlet mall about ten minutes from the hotel. The shuttle...

Fairfield, Texas
Reviewed 29 December 2015

I had a wonderful experience. Great customer service! The front desk staff were exceptional, caring and very professional. The location is very close to the DFW airport and the irving Mall. The restaurant had great food and also excellent restaurants nearby on beltline road.

Review collected in partnership with this hotel
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Helpful?
Thank surahatac
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Hello Surahatac, Thank you for staying at our Sheraton DFW Airport Hotel during your recent visit to North Texas. We appreciate your kudos for the team and you taking the time to post a review. Wishing you a great new year and hope to see you again soon. Warm Regards, Jason Tyson General Manager

Toronto, Ontario, Canada
Reviewed 15 December 2015

The Hotel was nice. Room was clean and comfortable - a little older. The bar area was noisy - and there was a meeting/convention so it was really busy in lobby, elevators...may try other hotels if I need to stay by DFW

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Thank Andrew W
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Greetings Andrew W, Thank you for staying at our DFW Airport Hotel and thank you for the positive review. We hope to see you again should your travels return you to DFW. Warm Regards, Jason Tyson General Manager

Oakville, Canada
Reviewed 4 December 2015

I got stuck in Dallas when all flights to Austin were cancelled. I stayed at this Sheraton hotel because they said they had 24 hour shuttle service and I had an early flight the next morning. When I got there I asked if I could reserve the 7 am shuttle. The desk clerk told me it was not necessary and...

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1Thank travelratervideos
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Good Day Travelratervideos, My apologies for the delay in your return trip to the airport. Please contact me directly so that I may have the opportunity to make this right. Warm Regards, Jason Tyson General Manager

Fremont CA
Reviewed 2 December 2015

The Sheraton DFW is a good choice for convenience to the DFW airport. Rooms are comfy and standard Sheraton. Updated and modern. We arrived at the crack of dawn and the front desk offered us breakfast and our room was ready! The breakfast buffet was fresh and the service was attentive and professional. The only negative was its proximity to...

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Thank Trixiestips
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Greetings Trixistips, Thank you for staying at our hotel during your recent visit to the Dallas area. I appreciate you taking time to share your experience with other travelers. It would be our pleasure to accommodate you on a higher floor on the west side of the hotel, should your travels return you to Dallas. Warm Regards, Jason Tyson General...

Baltimore, MD
Reviewed 26 November 2015

The hotel is fine and has all the amenities for a business hotel: Free reasonably fast internet Good shower Good mattress and bedding Robe and Ironing Board in the closet Flat screen TV with CNN and HBO Comfortable desk chair and desk Adequate number of outlets for chargers Place to print out boarding passes in the lobby My problem was...

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1Thank RAWBaltimore_MD
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Hello RAWBaltimore_MD, Thank you for staying at our Sheraton DFW Airport Hotel and for sharing your experience. I'm happy to learn that you found the accommodations and amenities pleasing. My apologies for the hiccup with the shuttle pick up. There have been occasional traffic delays during peak periods at a couple of the terminals under construction. It sounds like we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The Sheraton DFW Airport recently completed a $6m renovation of all guestrooms and public areas. We offer FREE guestroom WIFI access and FREE shuttle to DFW Airport. Conveniently located to many offices and corporate HQ in the Irving, Las Colinas, Grapevine, Addison/Galleria and Southlake/Westlake areas. ... more   less 

Additional Information about Sheraton DFW Airport Hotel

Address: 4440 W John Carpenter Fwy, Irving, TX 75063-2927
Region: United States > Texas > Irving
Price Range: $161 - $393 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton DFW Airport Hotel 3.5*
Number of rooms: 302
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Also Known As:
Sheraton Hotel Irving
Sheraton Grand Hotel Dfw Airport
Sheraton Grand Hotel Irving Texas
Sheraton Irving
Irving Sheraton
Hotel Style:
#18 Romantic Hotel in Irving
#24 Family Hotel in Irving
#25 Business Hotel in Irving
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton DFW Airport Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We wanted to watch the airplanes land, they are really close to the airport, but surprisingly, the noise was pretty subdued.”
 of 5 bubbles gmadlscott, 6 Mar 2017 | Read review
“The hotel was quiet in General. Near the elevator but didn't seem to make any difference.”
 of 5 bubbles md0negan, 5 Mar 2017 | Read review
“Elevators can be a bit slow- maybe select something on a lower floor.”
 of 5 bubbles michaelpR3520HY, 26 Feb 2017 | Read review
“SPG membership helps get a better room”
 of 5 bubbles Thor2004, 26 Nov 2016 | Read review
“Rooms not on the runway side of hotel are quieter”
 of 5 bubbles SedonaBob55, 4 Nov 2016 | Read review
5 of 5