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The Westin Dallas Fort Worth Airport

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#7 of 77 Hotels in Irving
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The Westin Dallas Fort Worth Airport
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1,286 Reviews from our TripAdvisor Community

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Showing 1,249: English reviews
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Hamilton, New Jersey
Reviewed yesterday NEW

My husband and I are 70. Our flight from Dallas to Philadelphia was cancelled and we needed to find a hotel for the night. We are not strong in technology and I was trying to find a hotel on my phone. When I googled nearby hotels Booking.com popped up with a special at this hotel. I purchased. On our way...

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Helpful?
Thank Judy E
Kitchener, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 17 March 2017

Stayed prior to flight home. Only thing lacking was a fridge.Towels were very soft. GREAT BEDS Dennys across street. Convenience store gas barWould love to stay at a Westin in the future One of the nicest hotels we have ever stayed at.

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Helpful?
1Thank Grandma1822
About Hotel's Favourite Review
KenB4545, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Hello and thank you for choosing to stay with us. It is great that you enjoyed the location and the amenity of our Westin Heavenly beds. We hope to have the opportunity to welcome you back, and please feel free to request a guest room with a refrigerator when you check in.

New Hampshire
Reviewed 1 week ago via mobile

Thank you Westin staff Mason at check in and Patrick at the bar/restaurant were wonderful especially for a holiday weekend! The evening staff at Danny's across the street are a hoot, tell Rich that Mary Poppins sent ya. #starwoodpreferredguest

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Thank sherri a
KenB4545, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Sherri, thank you for staying with us recently. It was a pleasure having you as our guest over the holiday weekend. We appreciate your recognition of Mason and Patrick, and I will gladly pass along your compliments. We look forward to welcoming you back in the future.

Sherman, Texas
Reviewed 1 week ago

The bed was VERY comfortable. The room was clean. The staff was very friendly. About the only negative is the internet in the room was fairly slow and very inconsistent. Other than that, everything was nice.

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Helpful?
Thank 792TerryE
KenB4545, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Thank you for staying with us recently. It is great that you enjoyed the amenity of our Heavenly bed, and look forward to welcoming you back to the Westin DFW.

Columbia, Missouri
Reviewed 1 week ago

I received absolutely superb customer service from every employee! First, I arrived early afternoon before regular check-in time. I was willing to wait until my room was ready, but without me asking, the staff decided to upgrade me to a larger room, which was very spacious and comfortable. Second, Tony and Matt took care of all my questions about the...

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Helpful?
Thank _mooremmoore
KenB4545, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Thank you for providing feedback regarding your stay. We appreciate your recognition of Tony, Matt, and Antonio B.! I am very glad to hear that our staff provided superb customer service -- that is our goal, and hearing that each and every one of our team members were professional, warm, and helpful is the best compliment we get. We look...

Reviewed 1 week ago

I left my passport in the hotel room after my stay. It wasn't until I got all the way home (1700 miles away) that I realized this. I was traumatized. Julia Parra in Guest Services was an absolute lifesaver. Because of her, I had my passport back in my hands within a week. Julia, thank you so much. You saved...

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Helpful?
Thank Paul B
KenB4545, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Hello Paul, thank you for your feedback regarding your past stay. It is fantastic that you were able to retrieve your passport, and thank you you taking the time to recognize Julia for her service. We do our utmost to provide each of our guests with excellent hospitality, and I am very glad that Julia's problem solving skills and many...

Vancouver Island, Canada
Reviewed 2 weeks ago

Comfortable and quiet hotel with attentive and excellent staff. The Westin bed is super comfortable and the room was spacious. Well located for the airport with easy access to the highway. Hotel recommend for staying near the airport

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Thank 523sunandmoon
KenB4545, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Hello and thank you very much for providing feedback regarding your stay. I am very glad to hear that you enjoyed our airport location, as well as the amenity of our Heavenly bed. Calling our staff attentive and excellent means the world to us -- thank you! We look forward to welcoming you back in the future.

Reviewed 2 weeks ago via mobile

Great Amenities and awesome room service! I felt so comfortable away from home. Staff were very friendly and welcoming. Check in and out time was quick and it's not to far from good restaurants and shopping.

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Thank Lisa J
KenB4545, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Hello Lisa, thank you for staying with us recently. It is great that you were comfortable here and that you enjoyed our amenities and location. We enjoyed having you as our guest and hope to see you again soon.

Sydney, Australia
Reviewed 3 weeks ago via mobile

Nice, clean & comfortable hotel. Not much close by but good as a hub and to be near the airport. Free shuttle transfer to/ from the airport, you just need to call reception. Uber was about $20 & 20 Minutes to the city and less to Galleria Shopping centre, so didn't bother about getting the train, which would have been...

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Thank McFabro
KenB4545, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Thank you for staying with us recently and providing feedback. I am glad to hear that you enjoyed the amenity of our complimentary shuttle to and from Dallas Forth Worth International Airport, as well as the room service. We also appreciate your recognition of our staff, and I will gladly pass along your compliment. We look forward to welcoming you...

Reviewed 3 weeks ago via mobile

Actually the worst Westin I have stayed at. Service was friendly though spotty - not helped that there were two conventions at the hotel. Main frustration was tired room and even worse dirty. Room had stains that were easily removable on the carpet chairs and floors. I am not one looking for perfection in this regard but this place needs...

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Helpful?
1Thank David D
KenB4545, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

David, thank you very much for choosing to stay at the Westin DFW and for taking the time to give us valuable feedback. This is one of the best ways for us to improve. I will definitely review your comments with our Director of Housekeeping. We are currently replacing the carpet in all of the guest rooms, and will be...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Raising the bar among airport hotels, the Westin Dallas Fort Worth Airport is a chic, comfy retreat where you can relax and revive. Our Dallas airport hotel is adjacent to DFW International Airport and offers free shuttle service to/from for guests. Take a refreshing dip in our outdoor heated pool, or get your pulse racing in our WestinWORKOUT(R) Fitness Studio. Perk up with a fresh cup of Starbucks (SM) Coffee at our in-house cafe, pick up a snack at our Market, or enjoy a Southwestern-style meal at our BlueFire Grille restaurant. Each of our 506 guest rooms and suites are beautifully decorated and equipped with contemporary amenities like Wireless High Speed Internet Access. Enjoy a peaceful night's sleep in our signature Heavenly(R) Bed and refresh in our spacious bathrooms. ... more   less 

Additional Information about The Westin Dallas Fort Worth Airport

Address: 4545 West John Carpenter Frwy, Irving, TX 75063
Region: United States > Texas > Irving
Price Range: $157 - $429 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Dallas Fort Worth Airport 4*
Number of rooms: 506
Reservation Options:
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Also Known As:
The Westin Dallas Fort Worth Airport Hotel Irving
Westin Hotel Irving
Westin Irving
Irving Westin
Hotel Style:
#3 Luxury Hotel in Irving
#5 Business Hotel in Irving
#9 Romantic Hotel in Irving
#17 Family Hotel in Irving
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Dallas Fort Worth Airport staff and other travellers.
11 questions
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Questions? Get answers from The Westin Dallas Fort Worth Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The 12th Floor is reserved for priority members, nice and quiet for business travelers.”
_mooremmoore, 13 Apr 2017 | Read review
“Pool is closed right now. Under construction.”
nymark2015, 16 Mar 2017 | Read review
“rooms away from highway are quieter”
RhettL905, 2 Mar 2017 | Read review
“I could hear highway noise even though I requested a quiet room and I was on the 12th floor.”
Rebecca317, 1 Mar 2017 | Read review
“King size bed is super comfortable and one of the best fitness centers I've ever seen”
freqtraveler354, 20 Feb 2017 | Read review
5 of 5