We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Extended Stay America - Dallas - Las Colinas - Green Park Dr.

Save
Traveller (34)
Room & Suite (15)
Dining (2)
You may also like:
See all
Nearby Hotels
Overview
  • Excellent48%
  • Very good8%
  • Average10%
  • Poor17%
  • Terrible17%
Travellers talk about
“long term stay”(2 reviews)
“night shift”(2 reviews)
“laundry room”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
Kitchenette
2 Star Hotel
All hotel details
Additional information
Offers from Extended Stay America - Dallas - Las Colinas - Green Park Dr.
Hotel deals
Offers from Extended Stay America - Dallas - Las Colinas - Green Park Dr.
Hotel deals
You may also like:
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (46)
Filter reviews
45 results
Traveller rating
21
3
5
8
8
Traveller type
Time of year
LanguageEnglish
21
3
5
8
8
Show reviews that mention
All reviewslong term staynight shiftlaundry roomlas colinashousekeeping
FilterEnglish
Updating list...
1 - 5 of 45 reviews
Reviewed 3 days ago via mobile

Alesha at the front desk was so accommodating! She gave us our room and unfortunately it was not clean so she apologetically gave us another room. That room also had uncleaned areas! Alesha courteously gave us our money back and apologized once again. I gave...More

Thank anita696
Response from 00esa, Manager at Extended Stay America - Dallas - Las Colinas - Green Park Dr.Responded 3 days ago

Anita, thank you for reviewing your stay. Although you liked the service offered by Alesha, we apologize for the cleanliness issue you encountered in your room and regret the inconvenience caused. We have followed up with our housekeeping staff to investigate where we missed a...More

Reviewed 12 February 2018

Bad Area, Hotel was separate building from the front desk, Bed was squeaky and hurt my back, Tv did not work, reported it to front desk and did not get it working until the next night. If you need towels or blankets changed, you have...More

Review collected in partnership with Extended Stay
Thank 7venessam
Response from 00esa, Manager at Extended Stay America - Dallas - Las Colinas - Green Park Dr.Responded 13 February 2018

Thank you for staying with us and for taking the time to share your concerns. Please accept our apologies for failing to meet your needs. We hope you will give us a chance to welcome you back and experience our hotel the way it should...More

Reviewed 13 October 2017

Too Many to List....complained to corporate = No resolution. Complained at staff = treated to get kicked out. Fleas in room. RUDE Staff. No Ethic from management. Check in took 15 min just for agent to come to front desk from sleep... was told I...More

Review collected in partnership with Extended Stay
Thank nikitap249
Response from 00esa, Manager at Extended Stay America - Dallas - Las Colinas - Green Park Dr.Responded 15 October 2017

Thank you for being our guest and for taking time to leave feedback. We apologize for the issues you experienced during your stay.Our team prides itself on delivering wonderful hospitality, so we're sorry this was not your experience with us. Rest assured that we take...More

Reviewed 9 October 2017

I was checked-in to a room that was not even ready. The bed-sheet were not made, it looked like someone has checked out and the room was not done with for the next. There were bits of paper on the floor, the telephone in the...More

Review collected in partnership with Extended Stay
Thank gauravj372
Response from 00esa, Manager at Extended Stay America - Dallas - Las Colinas - Green Park Dr.Responded 10 October 2017

Gaurav, we have room inspection processes in place, and we are working with our Head of Housekeeping to see where we dropped the ball. It's our goal to provide an excellent customer experience and we hope you will give us another opportunity to prove this...More

Reviewed 5 October 2017

The rooms are dirty apparently only crackheads live here and the staff is rude. They advertise a pool but say it closed October 1st even though it's bright and sunny. I had to switch rooms three times because it was filthy.More

Review collected in partnership with Extended Stay
Thank James R
Response from 00esa, General Manager at Extended Stay America - Dallas - Las Colinas - Green Park Dr.Responded 6 October 2017

James, please accept our sincere apologies for not living up to your expectations. We strive to provide wonderful hospitality to all of our guests, but we obviously let you down. Your feedback is important to us, and we will use it to improve our facilities...More

View more reviews
Most Booked Properties in Irving
See allSee all
About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Self-Serve Laundry
Dry Cleaning
Laundry Service
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$76 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$76 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (34)
Room & Suite (15)
Dining (2)
Pool & Beach (1)
Questions & Answers
Get quick answers from Extended Stay America - Dallas - Las Colinas - Green Park Dr. staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Room Tips
"Ask for the Deluxe suite!"
Read review
"Dishes, pans and utensils available on request"
Read review
"I have stayed in several they are all nice."
Read review
"Don't get by the elevator"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing