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Extended Stay America - Dallas - Las Colinas - Green Park Dr.

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Traveller (34)
Room & Suite (15)
Dining (2)
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Overview
  • Excellent49%
  • Very good8%
  • Average11%
  • Poor15%
  • Terrible17%
Travellers talk about
“long term stay”(2 reviews)
“night shift”(2 reviews)
“laundry room”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
Kitchenette
2 Star Hotel
All hotel details
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (45)
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11 - 15 of 44 reviews
Reviewed 13 June 2017

I had a reservation to stay at this establishment for five days. After I checked in, I went to my room, only to find out that it was already occupied.I returned to the front desk and informed the clerk that the room was taken. She...More

Review collected in partnership with Extended Stay
Thank 17micheley
Response from 00esa, General Manager at Extended Stay America - Dallas - Las Colinas - Green Park Dr.Responded 14 June 2017

It is very disappointing to read your comments concerning your stay at our hotel. Please accept our apologies as we never mean to disappoint any of our guests in any way, and we definitely failed in this attempt. We can assure you that what you...More

Reviewed 12 June 2017

Just poor communication that did not get across to anyone unless you had to sleep in my room knowing I have to study, can't watch tv comfortablely an can't sleep with the ac fan motor making so much noiseMore

Review collected in partnership with Extended Stay
Thank rickymJ1890CN
Response from 00esa, General Manager at Extended Stay America - Dallas - Las Colinas - Green Park Dr.Responded 14 June 2017

Thank you for taking the time to evaluate your stay. We are pleased you had an overall nice visit. However, we are sorry for the inconvenience caused while you were here. I have shared your concerns with my engineering team in regard to the HVAC...More

Reviewed 10 June 2017 via mobile

I needed the room for a few hrs only, to just sleep as I was passing through. When I made the reservation(with a third party) I did it wrong so they could not don't it. I spoke to Tonya and she took care of everything,...More

Thank forfun2017
Response from 00esa, General Manager at Extended Stay America - Dallas - Las Colinas - Green Park Dr.Responded 11 June 2017

Thanks for staying at Extended Stay America - Dallas - Las Colinas - Green Park Dr. We are glad to read we met all of your expectations and that Tonya helped you out in resolving your issues and made your visit a comfortable one. I...More

Reviewed 9 June 2017

Very nice I enjoyed everything there the room was very comfortable staff members really nice and being a delay on a really nice comfortable bed great, I'll be more than happy to stay here again and again very nice location to everything is close by.More

Review collected in partnership with Extended Stay
Thank Jefferychaney
Response from 00esa, General Manager at Extended Stay America - Dallas - Las Colinas - Green Park Dr.Responded 11 June 2017

Thank you for being our guest and for taking the time to review your experience at Extended Stay America - Dallas - Las Colinas - Green Park Dr. It's so nice to know you found your suite comfortable and you were pleased with the exceptional...More

Reviewed 5 June 2017

Need better cleaning staff and also staff that tell guest information about the Hotel such as the location of the swim pool, shuttle, laundry room. Also the hotel need invest mold and mildew cleaner. Overall the hotel is average.More

Review collected in partnership with Extended Stay
Thank tiffanylW7733GV
Response from 00esa, General Manager at Extended Stay America - Dallas - Las Colinas - Green Park Dr.Responded 7 June 2017

Thank you for the comments you provided about your experience at our property, and we apologize for what was clearly an unsatisfactory experience. We do our best to share all of the information about our hotel and amenities to each and every guest, but we...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Self-Serve Laundry
Dry Cleaning
Laundry Service
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$72 - US$98 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$72 - US$98 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (34)
Room & Suite (15)
Dining (2)
Pool & Beach (1)
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Room Tips
"Ask for the Deluxe suite!"
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"Dishes, pans and utensils available on request"
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"I have stayed in several they are all nice."
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"Don't get by the elevator"
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