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This was my second time staying at the Element DFW Airport and once again I️ was very pleased with the service. When I️ arrived, there were people ahead in line. One of the staff members quickly noticed me and said they would help me as...More
Wow I was blown away at how awesome this hotel was and the accommodations plus how cool trendy it is. I felt very much at home. As a matter of a fact I probably would be totally content living at this place. It was decorated...More
Thank Daphne L
Response from GMElement, General Manager at Element Dallas Fort Worth Airport NorthResponded 16 November 2017
Dear Daphne L,
Thank you for taking the time to fill up the survey and share your experience with our hotel. We have shared your review with our team members and we were very happy that you had a wonderful experience.
Should your travel brings...More
Spent a few nights here during Christmas a couple of years ago while visiting my dad. It was a great hotel. The facility was nice, the room was great (2 queen-bed room), and the staff was fantastic. They even went above and beyond to make...More
Thank Michael M
Response from GMElement, General Manager at Element Dallas Fort Worth Airport NorthResponded 2 weeks ago
Dear Michael M,
Thank you for sharing your wonderful experience in our hotel. It was a pleasure to have you and we are truly happy that we have met (or even) exceeded your expectations during your stay.
We hope to see you again and have...More
Worst hotel in Dallas!. Overcharges $170 room. Room phones do not work. Small TV, Small rooms all tile.Bad bed, 1 mattress on wood, very uncomfortable. Furniture cheap from Lowes's. Noisy lobby where people eat and drink. Baggage carts useless, girls too weak to use it....More
Response from GMElement, General Manager at Element Dallas Fort Worth Airport NorthResponded 3 weeks ago
Dear Mr. Bingos2,
It is unfortunate that you did not experience the kind of stay that we would want you to have and that we have fallen short of your expectations. This is not the way our hotel operates. I would like to apologize and...More
I worked with Nakia and Maribeth to set up a meeting space last minute after I was double booked at a different facility. Maribeth was incredibly prompt in getting the space finalized and made it very easy book. Nakia assited me the day of the...More
Response from GMElement, General Manager at Element Dallas Fort Worth Airport NorthResponded 9 November 2017
Thank you for taking the time to share your wonderful experience with our hotel particularly with our associates Maribeth and Nakia. We truly pride ourselves of having our associates as our greatest asset. We have shared this review with them and they were...More