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Atrium Hotel & Suites, DFW Airport South

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Atrium Hotel & Suites, DFW Airport South
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336 Reviews from our TripAdvisor Community

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Showing 329: English reviews
McAllen, Texas
Reviewed 1 week ago via mobile

A friend recommended this hotel because you could park your vehicle and feel safe… They shuttle you to and from the airport… On your return you have a room ready for you… And the kitchen and drinks were available and they were great I have to tell you… I left for Canada in December returned to Dallas in January… $115...

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Helpful?
Thank FiannaWarrior
Sally N, General Manager at Atrium Hotel & Suites, DFW Airport South, responded to this review

On behalf of the entire staff at the hotel, I thank you for your generous comments. I am thrilled to hear that you enjoyed your stay and my staff took such good care of you. Our Park Sleep Fly package is extremely popular and our guests simply love the location, the 24 hour complimentary shuttle, our restaurant, our services. We...

TYLER, TX
Reviewed 4 weeks ago

We have stayed several times at this hotel. This last time we stayed on Thanksgiving Eve for the Cowboys game. Staff is very friendly. We had a balcony room with King bed overlooking the atrium. Overall this WAS our go to hotel when in Dallas. As I was attempting to make another reservation, I have noticed that the rates have...

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Helpful?
1Thank bradntyler
Sally N, General Manager at Atrium Hotel & Suites, DFW Airport South, responded to this review

I am really surprised to hear that you think we have doubled our rates, because we have not. Our goal is to achieve the highest level of guest satisfaction at the most affordable prices. It is possible that during Thanksgiving, we were running a special, and you caught the promotion in time. Please call us direct or better still call...

Dallas, Texas
Reviewed 28 December 2016

This hotel staff is remarkable. Jason Cobbins who works front desk gave me an upgraded room due to inconvenience. Highly recommend this hotel. Not only is staff considerate they go above and beyond to make your stay pleasant.

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Helpful?
Thank shelley140
Sally N, General Manager at Atrium Hotel & Suites, DFW Airport South, responded to this review

On behalf of the entire staff here at the hotel, I thank you for taking the time to share your experience with fellow travelers. We are thrilled to know that you enjoyed your stay here and that our staff took such good care of you. Yes, we agree Jason is an asset and he will be rewarded for the remarkable...

Reviewed 27 December 2016

We chose the Atrium Hotel through ParkSleepFly. it was a great rate and we could park our car for 12 days.The Lobby, Restaurant and Bar area were very attractive and large as well as the pool area. Our pre-trip room was very large, with a private balcony overlooking the Atrium indoor pool area. We decided to book a room for...

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Helpful?
Thank nancyt946
Sally N, General Manager at Atrium Hotel & Suites, DFW Airport South, responded to this review

I am so sorry to hear this. I am speaking to the staff on duty that day, as well as the manager who took your call the first time you called. They say that the driver went there 3 times but could not find anybody. We understand DFW is a huge airport and could get confusing in finding the pickup...

Marshall, Texas
Reviewed 24 December 2016

I've stayed here a few times with their ParkSleepFly program. The hotel and rooms are clean enough, I guess. The property is older and it shows. It has a large atrium and could be so much more. Last time we stayed, the night before our honeymoon, the fire alarm malfunctioned and woke us up at least three times for trips...

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Helpful?
Thank LetsGoAway70
Sally N, General Manager at Atrium Hotel & Suites, DFW Airport South, responded to this review

Extremely sorry for the inconvenience caused due to the fire alarm. And no, it is certainly not a usual occurrence. I am really sorry if my staff indicated that, but it is not true. Stuff happens and we stay on top of things and fix issues right away. We cannot inconvenience our guests and still stay in business. We apologize...

Copperas Cove, Texas
Reviewed 2 December 2016

Used the Park Sleep Fly for this hotel and had an easy going experience. Shuttle to and from airport was on time and it was very close to the airport. Breakfast was included and was very good too. Clean room. Hot shower. Comfy bed.

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Helpful?
Thank Rocknrollheart
Sally N, General Manager at Atrium Hotel & Suites, DFW Airport South, responded to this review

On behalf of the entire staff here at the Atrium Hotel and Suites, I thank you for your kind words. We are thrilled to know that you enjoyed your stay here as well as the facilities and amenities offered. Our Park Sleep Fly package is very popular and due to proximity to the DFW International Airport and our 24 hour...

Rafina, Greece
Reviewed 20 November 2016

The staff was polite and friendly. We reserved a King Suite several months in advance for our anniversary. We confirmed the room the day before arrival and also gave them our arrival time at the airport for a shuttle. Once we arrived after very long flights from Europe, there was no shuttle bus. It took us 6 expensive international calls...

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Helpful?
Thank 59myn
Sally N, General Manager at Atrium Hotel & Suites, DFW Airport South, responded to this review

On behalf of the entire staff here, I apologize for the less than satisfactory stay. This is really not typical of anybody's stay here, and I sincerely apologize for the incidents. Do come again and I promise to make this good for you. Please feel free to call and speak to me at any time. Sincerely Sally Naidu General Manager

Lake Norman, North Carolina
Reviewed 16 November 2016 via mobile

We had a great experience at this hotel starting with my phone call to Sally who made the reservation. I had a million questions about the property & not once did she act irritated or rush me off the phone call. Sonia checked us in & we had to change rooms due to a connecting door yet Sonia was more...

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Helpful?
Thank flownby30
Sally N, General Manager at Atrium Hotel & Suites, DFW Airport South, responded to this review

OMG, thank you so much for all the compliments. Thank you for taking the time to mention so many of our staff members by name. Rest assured, each one will be rewarded. We strive for the highest level of guest satisfaction and pride ourselves on our large clean rooms. We believe in delivering great service at affordable prices and service...

Toronto, Canada
Reviewed 8 November 2016

It was a wonderful experience in Dallas Atrium, nice facility, access to highways and quiet. Staff are very nice, we stayed there for three nights with my show team around 11 rooms each. We all are happy and looking forward to do more business with them.

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Helpful?
Thank bijukatt
Sally N, General Manager at Atrium Hotel & Suites, DFW Airport South, responded to this review

On behalf of the entire staff here at the Atrium Hotel & Suites, I thank you for your kind words. We are extremely pleased to know that your team enjoyed their stay here and the staff took good care of them. We pride ourselves on our large clean rooms and believe in delivering great service at affordable prices. We look...

Reviewed 30 October 2016 via mobile

Nice large rooms with sleep number beds. Older hotel, atrium style. Pool, restaurant and bar in center with rooms overlooking. Close to airport but not to close. Shuttle driver, Lincoln was very kind, complimentary shuttle from airport.

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Helpful?
Thank Stacydesigns
Sally N, General Manager at Atrium Hotel & Suites, DFW Airport South, responded to this review

On behalf of the hotel, I thank you for taking the time to share your thoughts and experience with fellow travelers. We are thrilled to know that you enjoyed your stay at the hotel. We pride ourselves on our large clean rooms and guests simply love our indoor pool, restaurant, bar, the great location along with complimentary shuttle to and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Atrium Hotel & Suites features over 100 beautifully appointed oversized guestrooms, each with more than 450 square feet of living area. The spacious two-room suites come complete with separate parlors, balconies and atrium views. The 100% Smoke Free property comes with some awesome amenities, great for the business as well as leisure traveler.Great Convenience at Unbelievable Prices:•24 hour Complimentary Shuttle to and from Airport & 3 mile radius•Indoor Heated Pool•24 Hour Fitness Center•24 Hour Business Center•24 Hour Desk Service•Guest Laundry / Valet Laundry•Atrium Bar & Lounge on Site•Gift Shop on Site•Over 10,000 Sq.Ft Meeting Pl ... more   less 

Additional Information about Atrium Hotel & Suites, DFW Airport South

Address: 4600 W Airport Freeway, Irving, TX 75062
Region: United States > Texas > Irving
Price Range: $158 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Atrium Hotel & Suites, DFW Airport South 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Park Inn By Radisson Dfw Airport South Hotel Irving
Radisson Dfw South
Radisson Hotel Irving
Radisson Irving
Irving Radisson
Hotel Style:
#32 Business Hotel in Irving
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Questions & Answers

Here's what travellers have asked, with answers from Atrium Hotel & Suites, DFW Airport South staff and other travellers.
7 questions
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Monroe, Louisiana
over a year ago
Sudbury, Canada

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Questions? Get answers from Atrium Hotel & Suites, DFW Airport South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would not recommend this hotel”
 of 5 bubbles 998nishantp, 28 Sep 2016 | Read review
“In room a/c was noisy”
 of 5 bubbles Momo3nm, 9 Jun 2016 | Read review
“Rent car from hotel. More convenient and generally cheaper than car rental at airport.”
 of 5 bubbles PIRATE1960, 8 May 2016 | Read review
“outside rooms have better view than ones facing the atrium area”
 of 5 bubbles R4553DXdavidy, 30 Apr 2016 | Read review
“ask to be on the side opposite the conference rooms. Same side as hotel check in.”
 of 5 bubbles DisneylandFamily, 23 Apr 2016 | Read review
5 of 5