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Holiday Inn Express Hotel & Suites-DFW North

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#26 of 77 Hotels in Irving
Certificate of Excellence
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1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites-DFW North
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301 Reviews from our TripAdvisor Community

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Showing 282: English reviews
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Bangor
Reviewed 5 days ago NEWvia mobile

Very clean, not far from the airport. There are no restaurants on the property, but they are more then happy to shuttle you anywhere. They do have Continental breakfast, though we left to early for that.

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1Thank Lloyd D
Brent D, General Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

Thank you for taking the time to review my property. I'm glad you have a nice stay and hope we get to serve you again soon. Thanks, Brent D General Manager

Reviewed 6 days ago NEWvia mobile

I found the hotel to be above average for this chain. Very nice. When American Airlines abandoned us at the airport, this hotel came and got us, took us to food and back to the airport as needed. Staff was friendly, especially the evening shuttle driver. Very pleased.

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Helpful?
Thank Mark P
Brent D, General Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

Thank you for your feedback. I will make sure I pass along your comments to the evening staff and driver. I hope you can stay with us again without the airport issues. Thanks again for your feedback Brent Daniels General Manager

Rye, New Hampshire
Reviewed 2 weeks ago

I stayed here for one night before my Hill Country road trip. Everything was fine -- nice room, comfortable bed, okay continental breakfast, good customer service, except for the air conditioner, which made a lot of noise and kept me awake most of the night. It was too hot to shut it down completely. And, it's about a 20-minute walk...

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Helpful?
Thank NHjo
Minnesota
Reviewed 2 weeks ago

Two major issues with this facility: 1. Website and receipt clearly state 24 hour shuttle from DFW. I call hotel to confirm my room for late arrival and find out the shuttle stops at midnight leaving me with the added cost option of a taxi or rental car. I would not have reserved here if I knew the shuttle was...

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Thank Jessica A
Brent D, General Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

Jessica, Thank you very much for your feedback on my hotel. I apologize about the issues you had and want to make sure they don’t happen again. You mentioned that the website and receipt offered 24 hour shuttle service. I have searched our website and most of the internet travel sites and cannot find that offering. If you can let...

Ottawa, Canada
Reviewed 3 weeks ago via mobile

I had to stay at DFW overnight to get a flight to Beijing and this was a good option. I am spire elite so probably got an upgrade. The room was comfortable, the Wi-Fi good, the breakfast good. The shuttle from and to the airport was quick and the driver was also willing to take you to a nearby hamburger...

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Helpful?
Thank Gordonnomad
Brent D, General Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

Thank you so much for your feedback. We use your comments to help coach the staff and make our service better. I'm glad you enjoyed your stay and I hope we get to host you again in the future.

Calgary
Reviewed 2 March 2017

Overall the hotel was above average but you could tell it is getting a little dated. However, I would recommend staying. They are about to conduct a major renovation. The stafff was excellant. If you're looking for value in the area compare to some higher priced hotels I would recommend staying here.

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Thank David J
Brent D, General Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

Thank you for your feedback about my hotel and staff. I appreciate your comments and will pass them on.

Charlotte, North Carolina
Reviewed 19 February 2017

Got stranded at DFW and got a distressed passenger voucher to Holiday Inn Express.... in ARLINGTON. While I was waiting for my shuttle, another Holiday Inn shuttle pulled up.... and the driver took one look at my voucher and said: "That's not us, it's 35 minutes away! But we are right down the road and we will honor your voucher....

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Helpful?
Thank Nightowl_RN
Brent D, General Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

I'm so glad our staff was able to help. Thank you very much for your feedback!

Andrews, Texas
Reviewed 30 January 2017

We booked this hotel last minute over the 1800 number and the women advised me it was a queen bed room. Upon arrival, the African American man at the front desk was SO RUDE, did not greet us and barely even said a word! After check in, we went to the room and realized it was full size beds and...

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Helpful?
Thank sandykings84
Brent D, General Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

I am so sorry for the attitude and service you received. I sat down with the individual involved to make sure this service will never happen again. We are training or retraining most of the staff at the front desk to offer the service you expect. I appreciate your feedback to help me improve all areas of service.

Minneapolis, Minnesota
Reviewed 21 January 2017

Have NEVER had a worse experience trying to get from an airport to a hotel. We were stranded, standing in freezing weather, waiting over an hour for a shuttle that never came, despite our repeated calls to the hotel. We ended up having to pay for a taxi to get us to the hotel, even though the shuttle was the...

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Helpful?
Thank jillextra519
Brent D, General Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

Thank you for your feedback on my hotel. I apologize about all he issues with transportaion and the service received from our staff on your calls. The service you received is not what we strive to deliver. I am working on hiring additional staff for our shuttles and improving our times and service. If you would like to add additional...

Arlington, Texas
Reviewed 19 January 2017

I picked this hotel to stay at because I had to pick up 2 friends at the airport very late. I checked in before they did and when I got to the room I was presently surprised at how big & spacious the room was. It was very much needed for the 3 of us so we could each have...

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Thank amytx84
Brent D, General Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

Thank you for your feedback. I'm glad they were able to respond to your issue with the smoke detector in a timely manner. Hopefully you will be able to spend more time with us on your next visit. Thanks again!

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Dallas/Fort Worth hotel is in an ideal location. You'll receive superior accommodations in Dallas/Ft Worth (DFW) when you choose the Holiday Inn Express Hotel & Suites DFW North. Ideally located one mile from DFW Airport, our Dallas hotel offers several convenient services like a free shuttle to and from the airport. Short-term travelers and long-term visitors will both enjoy staying in our hotel in the DFW Metroplex. Visitors will find our DFW hotel the ultimate in convenience due to the area's business attractions. Situated among more than 8,000 companies, including 4 global headquarters for Fortune 500s, our DFW accommodations, multiple meeting rooms, and 24-hour business center fit the ambitious mindset of our local businesses. Travelers looking for hotels near DFW airport will be happy to find that we are only 12 miles from Six Flags and Wet 'n Wild Water World. The Galleria Mall, Grapevine Mills Mall, and Ft. Worth Stockyards have Texas treasures and souvenirs for you to remember your DFW vacation. Because every room is a newly renovated suite filled with new amenities, guests will feel at home throughout their DFW stay. Escape for a relaxing dip in our outdoor pool, and stay connected throughout your trip with free high-speed Internet access available in every room. Whether you're enjoying a Texas family vacation or business trip, our Holiday Inn Express Hotel and Suites near DFW is the perfect choice. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites-DFW North

Address: 4550 W John Carpenter Fwy, Irving, TX 75063-2301
Region: United States > Texas > Irving
Price Range: $117 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites-DFW North 2.5*
Number of rooms: 163
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites-Dfw North
Holiday Inn Irving
Irving Holiday Inn
Hotel Style:
#11 Romantic Hotel in Irving
#22 Family Hotel in Irving
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites-DFW North staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites-DFW North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get one with a quiet air conditioner!”
NHjo, 8 Apr 2017 | Read review
“First floor room appear to be the original non-smoking rooms.”
D3363ABjessicaa, 5 Apr 2017 | Read review
“A different hotel”
aghadden, 18 Nov 2016 | Read review
“Higher Floor”
laf00, 2 Nov 2016 | Read review
“Don't expect service breaches to be addressed. Many many properties in the immediate area. Stay at some other hotel.”
long3view, 14 Oct 2016 | Read review
5 of 5