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The Crossroads Hotel & Suites

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The Crossroads Hotel & Suites
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20 Reviews from our TripAdvisor Community

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Showing 20: English reviews
Reviewed 12 October 2015

The Morning after our stay we woke up to bedbugs all over the place. Needless to say we grabbed our things and told the clerk at the front desk. He acted like nothing was wrong. I told him all I want is my money back. He said I can't do that. Then proceeded to do something else, and said I'll...

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Thank Venezia M
Miami Gardens, Florida
Reviewed 28 April 2015

This hotel was terrible, we needed a place to stay for the night before heading to Houston the next morning so i opted for this location because it was close to the airport and it was a last minute deal. 40$ I mean you get what you pay for, that being said. The sheets were stained so bad we slept...

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1Thank arrette
Reviewed 19 February 2015

They have bedbugs and the front desk ppl are rude and ask you you don't like bed bugs??? They also don't provide refunds and say you signed a contract but u don't if u book online. The manager is rude and the rooms were dirty and the hot water stopped working after a few minutes of running

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Thank ericamichael
Dallas, Texas
Reviewed 18 February 2015 via mobile

I have paid the same amount of money for way nicer rooms. This place is disgusting it has roaches an dirty bed sheets. I would not recommend sleeping here unless you have no choice am even then sleeping in your car would be better. They really need to improve on the look and the cleanliness of there facility.

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Thank DeshonDG
Reviewed 2 January 2015 via mobile

This hotel is run down, dirty, infested with roaches,ants and rats! I was trapped in the bathroom with four of them! I had already told management I think rats are eating my food, she laughed and said someone would be coming to spray etc... She lies,she's rude and this place needs to be closed! She of course refused a refund...

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Thank ree l
Bentonville, Arkansas
Reviewed 1 January 2015 via mobile

We pre-booked seeing the price. Reached pretty late into night . After reaching and seeing the hotel felt to cancel but stayed forcefully as we were all tired sleepy after the new year eve party. Checked-in to very filthy rooms. Stinking and very dirty . Would never recommend

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Thank Debasish D
Los Angeles, California
Reviewed 29 November 2014

I cannot begin to describe how unacceptable this hotel is. That is the main reason for my pictures, they truly are worth 1,000 words! If one reviewer would have posted some pictures, I probably wouldn't have even given this place a chance. We were going to be in Dallas for 3 nights over Thanksgiving week so we booked a 3...

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1Thank Acher84
Sherwood, Arkansas
Reviewed 10 November 2014

I feel the need to warn others, so I’m writing my very first bad review. Our anniversary trip schedule had us in the motel only to sleep, and we had limited funds, so we decided to just get a “cheap motel” that only supplied a bed to sleep on. This motel seemed to meet that standard (per the reviews), so...

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1Thank Jeffrey B
Stephenville, Texas
Reviewed 25 September 2014

I booked this online and was more than disappointed when I arrived. The place is a dump. It also seems filled with lowlifes and I'm almost positive that hookers are being pimped from there. It's really run down and spooky and when I asked to cancel and get a refund the answer was "NO, sorry sir but no refund is...

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2Thank bobinman1
Irving, Texas
Reviewed 6 May 2014

they are doing a great they are rehabbing all the rooms and the new ownership is Awesome and very nice great customer service they are trying I would stay again !! They are also opening there restaurant soon that will be nice I seen them working on it !

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Thank natalmpr

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about The Crossroads Hotel & Suites

Address: 3135 E John Carpenter Fwy, Irving, TX 75062-4933
Region: United States > Texas > Irving
Price Range: $68 - $89 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — The Crossroads Hotel & Suites 2*
Number of rooms: 35
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Questions & Answers

Questions? Get answers from The Crossroads Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“there isnt any”
 of 5 bubbles arrette, 28 Apr 2015 | Read review
“I would avoid this hotel at all cost.”
 of 5 bubbles 43jeffreyb, 10 Nov 2014 | Read review
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