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Hilton Garden Inn DFW Airport South

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#15 of 77 Hotels in Irving
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Garden Inn DFW Airport South
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487 Reviews from our TripAdvisor Community

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Showing 484: English reviews
Reviewed 1 week ago NEW

This hotel brings a good benefit vs cost, it is comfortable and employees are very kind. The Lobby of the hotel is nice and it`s very close to the airport. Near by the hotel you can find good options to dine.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Hugo C
midland, United States
Reviewed 1 week ago

No heat room was like an ice box. Arrived late and by the time I realized there was a heat problem I was all but in bed so I had to just deal with it. Gave me 5000 honor points which I think was conflicting their 100% satisfaction policy.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Andrew W
Pittsburgh, Pennsylvania, United States
Reviewed 2 weeks ago

I booked this hotel because I was looking for a hotel near the airport, with a shuttle that is reasonably priced. The hotel itself is a pretty standard mid range hotel. The staff generally are pleasant and professional. The room was clean and the bed very comfortable. I like how the desk was near the window, which was great when...

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Helpful?
Thank Ryan H
Charlotte, North Carolina
Reviewed 3 weeks ago

Staff were not very helpful or friendly. Location was not that great either. I have had much better experiences at other Hilton properties. The smoke alarm went off at 5AM on Sunday and there was no willingness to adjust our rate.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Charmaine D
Vilma T, Front Office Manager at Hilton Garden Inn DFW Airport South, responded to this review

Dear Charmaine D, We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have...

Fort Worth, Texas
Reviewed 4 weeks ago

Heat was not working. All the staff said was "Whoops Sorry"!! Over priced breakfast!! Not happy at all with the stay at this Hotel. I have been a member of the Hilton Honers for over two years and this was the worst stay at one of there Hotels!!!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank J323FDpaulc
Vilma T, Front Office Manager at Hilton Garden Inn DFW Airport South, responded to this review

Dear J323FDpaulc We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a...

Montreal, Quebec
Reviewed 4 December 2016

Great hotel with professional staff. Rooms are clean and quiet. Hotel is close to the airport and to the shopping malls in Irving . There is small business centre. I recommend it for those who travel on business.

Review collected in partnership with Hilton Garden Inn
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Thank ghassan128
Chicago, Illinois
Reviewed 4 December 2016 via mobile

Stayed here for work and from the front desk, to the room, and gym it's a nice place. I got upgraded to huge room, the picture shows the sitting area. It has its own bedroom as well. The only issues was the floors were a little thin. Very close to the rental car center, but I think they have a...

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Helpful?
Thank hart277
Belmont, North Carolina
Reviewed 2 December 2016 via mobile

Good hotel for business. Shuttle is prompt, staff friendly, restaurant had good hotel food. Overall location was easy to get around and had plenty of uber options. Rooms are clean but a bit dated. Overall was a place I would stay again.

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Thank Mark S
Atlanta, Georgia
Reviewed 2 December 2016

Worst experience ever at a hotel. The incompetent staff member charge my card several times. When I addressed it with the GM he gave me an attitude because he had to fix a mistake his staff made. Would never stay at this location again. Lack of respect and customer service for mistakes that they made.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank mrhtb23
Vilma T, Front Office Manager at Hilton Garden Inn DFW Airport South, responded to this review

Dear mrhtb23, We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a...

San Diego, California
Reviewed 26 November 2016

Had to stay during awful storm that cancelled all flights out of DFW. The room looked a little outdated, but it was very nice to be able to shower and order something for dinner. I didn't wake up early enough to grab breakfast, but it's not free continental breakfast. Which means more variety, fresh, and also pricier. They have shuttles...

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Helpful?
Thank alliebeep

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
The Hilton Garden Inn DFW Airport South is situated perfectly in the center of the DFW Metroplex bordering Grapevine, Arlington, Dallas and Ft. Worth. Conveniently located just 2 miles South of DFW Airport, offering courtesy shuttle within 5 miles of the hotel. Located near businesses and entertainment such as FlightSafety DFW, CAE, Bombardier, NCR, AT&T and Centreport Office Park. Easy access to Dallas Cowboy's ATT Stadium, Globe Life Park home of the Texas Rangers, 6 Flags Over Texas, LEGOLAND, Sea Life Grapevine Aquarium, Historic downtown Grapevine, American Airlines Center, Dallas World Aquarium, Dallas Arts District, Dealey Plaza, Ft. Worth Stockyards, Gexa Theatre, Lone Star Park, Grand Prairie Premium Outlets and Grapevine Mills Mall as well as a vast array of restaurants within a 5 mi. Radius of the hotel. Guest rooms featuring fabulous amenities like GSS Garden Sleep System beds, 37" HGTVs and complimentary WiFi. Each room offers a microwave, mini fridge, Keurig coffeemaker and large desk. Beautifully appointed meeting and banquet facilities seating up to 300 people. Enjoy the hotel's restaurant for breakfast and dinner with room service and The Garden Grille and Bar open nightly. Outdoor living areas offer a mesmerizing fire fountain, soft seating and large screen TV or for a more relaxed setting enjoy the hotel's scenic tropical pond. Fitness Center, Business Center and outdoor swimming pool. ... more   less 

Additional Information about Hilton Garden Inn DFW Airport South

Address: 2001 Valley View Lane, Irving, TX 75061
Region: United States > Texas > Irving
Price Range: $153 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn DFW Airport South 3*
Number of rooms: 151
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Travelocity, Expedia, Orbitz, Priceline, TripOnline SA and Hotels.com so you can book your Hilton Garden Inn DFW Airport South reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Dfw Airport Hotel Irving
Hilton Garden Inn Irving
Hilton Irving
Hotel Style:
#6 Business Hotel in Irving
#14 Family Hotel in Irving
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn DFW Airport South staff and other travellers.
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Questions? Get answers from Hilton Garden Inn DFW Airport South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors away from the elevators. Long hallways though.”
 of 5 bubbles 362ryanh, 31 Dec 2016 | Read review
“was with a group.. we were on all floors.. all rooms on all floors were good”
 of 5 bubbles tracie0427, 22 Sep 2016 | Read review
“no tips to give”
 of 5 bubbles 431wadew, 22 Jan 2016 | Read review
“Near DFW Airport”
 of 5 bubbles M0rtS, 17 Jan 2016 | Read review
“Choose away from the interstate and Embassy Inn side as it is non stop traffic.”
 of 5 bubbles Masondixon71, 8 Jan 2016 | Read review
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