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BEST WESTERN PLUS Katy Inn & Suites

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#2 of 20 Hotels in Katy
Certificate of Excellence
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BEST WESTERN PLUS Katy Inn & Suites
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273 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Katy Inn & Suites
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Showing 257: English reviews
Azle, Texas, Usa
Reviewed 14 June 2016

Very comfortable hotel. Breakfast was filling and Brad, who was working breakfast very helpful and friendly. We are staying at Best Westerns on our trip to OKC, Wichita and Kansas City. We're on the Hot Rod Magazine Power Tour,

Review collected in partnership with Best Western
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Helpful?
Thank Larry B
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Larry, We appreciate you for your time for a amazing review! We have recently improvised our breakfast items that has caught attention of our guests just like you.We take pride in our breakfast host Brad who always shines in breakfast dining area taking care of guests and I assure you that I will reiterate what you have said Brad...

Reviewed 13 June 2016

Stayed 2 nights over the Memorial Day holiday. We booked a room with 2 queen beds. The room was clean and the beds comfortable. Breakfast was good and plentiful. The staff was very friendly and quite helpful. We didn't use the pool but the area looked nice and well kept. The hotel was within walking distance to Katy Mills and...

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Helpful?
Thank esm78629
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to write about your experience with us and give us your feedback.We are delighted to hear that you and your family enjoyed our clean comfortable rooms, delicious breakfast,friendly helpful staff,prime location, Katy Mills Mall and the new Texas Typhoon water park.This will help you and your family as well as future guests...

Austin, United States
Reviewed 8 June 2016

Excellent hotel. Staff is extremely helpful. A good, clean, and quiet place to stay. This is a hotel that we stayed in about 6 years ago when we lost our home in a fire. Nicole Parks at the front desk remembered us from that disaster in our life and made us feel like we had a home there. The owner,...

Review collected in partnership with Best Western
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Helpful?
Thank Mike O
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Mike Ormond, Thank you for returning after so many years. It is a pleasure to know that once again you enjoyed your stay at our hotel. I'm glad Nicole provided you with great hospitality during your stay, and that upon check in Marisela was able to provide you with a free upgrade to your room. We hope you will...

Mississippi, United States
Reviewed 5 June 2016

This hotel is always spotlessly clean, even the coffee pot in the room is always clean and dry. The service is outstanding, the staff is friendly, and the housekeeping service is prompt and thorough. The breakfast always goes above and beyond our expectations. We stay here several times a year.

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Helpful?
1Thank Carol1064
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Carol, Thank you for your wonderful compliments regarding your stay. It was a pleasure having you as a guest and the team appreciates the positive feedback as it helps us ensure superior service and experiences for you and other guests in the future. We hope you will come back again on your next trip through Katy/Houston. Thank you again...

Lafayette, United States
Reviewed 1 June 2016

Nice clean hotel near new water park, hospital and mall. Lots of resturant choices near by. Two movie theaters in the area. Walking distance to a WAL MART. Helpful staff. We stay here when in the area. Enjoyed the pool this time since it is warmer.

Review collected in partnership with Best Western
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Helpful?
Thank Rickey C
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Rickey, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our spectacular service and great location. We are also excited that new water park that just opened a few days ago will become a main attraction for our hotel besides Katy Mills Mall. We appreciate...

Reviewed 26 May 2016 via mobile

It was a great time during our stay at the hotel. Excellent location on the side there is a waterpark and a mall. There's Wal-Mart neighborhood in front of the location. Starbuck at the other end and easy access to freeway 10. We spent 2 nights there with our 8 month baby.

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Helpful?
Thank Ivan - Marissa A
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Ivan & Melissa , Thank you for taking the time to give us such a positive review.Your business is very important to us and we value your feedback. We are delighted to see that you enjoyed your time with us as we strive to make it a home away from home. We are also glad to know that our...

Durango, Colorado
Reviewed 25 May 2016 via mobile

Hotel was nice, good location and clean/ comfortable rooms. Check in felt like I was an inconvenience to the clerks. They both were on their cell phones and one even spent a lot of time in the middle of my check in with a complaint on the front desk phone. I was reminded of the smoking policy and pets policy...

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Helpful?
Thank Dominic V
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Hello Dominic, Thank you for sharing your experience with us. We pride ourselves on our guest experience and are disappointed to hear that your stay was less than what we strive for. We do have smaller cordless phones that have been mistaken for personal phones in the past. I have reminded my front desk staff that personal cell phone use...

Colleyville, Texas
Reviewed 16 May 2016

Kudos to Chef Brad Bawden for his incredible breakfast buffet. It wasn't the typical bagels, cereal and coffee. It included everything from waffles and eggs to homemade biscuits. The menu changed daily. In all my years of travel, I've never seen such a great "free" breakfast buffet.

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Helpful?
Thank gb767
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Marie, We appreciate you for your time for a glowing review! We take pride in our staff and service for each individual’s visit. We have recently improvised our breakfast items that has caught attention of our guests just like you and I assure you that I will reiterate what you have said to our breakfast host Brad so that...

Kingston, Jamaica
Reviewed 16 May 2016

Excellent Experience. Will come again. Nice Spacious Room. Good Hearty Breakfast. Parking Good. Near Several Malls. Paid for Shuttle to/from Airport. Easy Check-in and Check-out. Offered Loyalty Card for Next Visit. Many Car Rentals Nearby.

Review collected in partnership with Best Western
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Helpful?
1Thank Vera Marie L
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Guest, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the outstanding hotel rooms,delicious breakfast and convenience to visit Mall. Our property and staff strive to do our best to please all guests who stay with us.We thank you for becoming a member in our...

Texas
Reviewed 14 May 2016

Came to Texas to visit my adult children from out of state. Stayed at this hotel for a few nights. The staff Karen and Marisela were both outstanding. The room was cleaned each day and the breakfast in the lobby was good. One night there was free pizza in the lobby with chips and soda. My room had a microwave...

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Helpful?
Thank karen38intx
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Karen, First and foremost, thank you for your amazing review.It was a pleasure having you and we are very happy to hear your stay with us was “5 stars and Fabulous in every way” Your support and feedback inspires our staff to provide every guest with the best customer service every day!We have a free dinner for our guests...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to this brand new Best Western hotel in Katy Texas while traveling to enjoy convenient access to the Katy Mills Mall, Bass Pro, Forbidden Garden, the Merrell Center and a variety of corporate locations.Whether your trip is for business or leisure,our staff will make it more enjoyable and memorable. ... more   less 

Additional Information about BEST WESTERN PLUS Katy Inn & Suites

Address: 2006 Katy Mills Blvd, Katy, TX 77494-4856
Region: United States > Texas > Texas Gulf Coast > Katy
Price Range: $133 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Katy Inn & Suites 2.5*
Number of rooms: 78
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Best Western and Priceline so you can book your BEST WESTERN PLUS Katy Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Katy Hotel Katy
Best Western Plus Katy Inn And Suites
Hotel Style:
#1 Romantic Hotel in Katy
#1 Family Hotel in Katy
#2 Best Value Hotel in Katy
#2 Business Hotel in Katy
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Katy Inn & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Katy Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on busy road side and was not disturbed in the least.”
 of 5 bubbles 598dank, 24 Jan 2017 | Read review
“My room was close to the elevator, it helped as I did some shopping at the malls”
 of 5 bubbles 298muhammedm, 14 Nov 2015 | Read review
“Accessible rooms close to dining area, well equipped with grab bars and bath stool in a large, clean bathroom”
 of 5 bubbles visitor0r0, 11 Nov 2015 | Read review
“I would request a room that does not back up to the highway.”
 of 5 bubbles khaldaman, 29 Sep 2015 | Read review
“Be sure to ask for the 2nd or 3rd floors, so I can get a room on the ground floor front or back.”
 of 5 bubbles stephenj368, 15 Sep 2015 | Read review
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