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Residence Inn Houston Katy Mills

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#12 of 20 Hotels in Katy
Certificate of Excellence
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Residence Inn Houston Katy Mills
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110 Reviews from our TripAdvisor Community

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Showing 101: English reviews
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Reviewed 3 weeks ago

A very late review for an absolutely wonderful hotel. The hotel staff makes this a wonderful place, they are extremely courteous, cheerful, always willing to help. I stayed here for a week and absolutely loved it.

Thank Vivek L
Reviewed 19 March 2017 via mobile

We stayed here because of the reviews but we don't have a pet & there was Dog hair all over our room old light fixtures dirty lamp shades we took lots of photos don't stay here if cleanliness is important we have small children so allergies attached us all breakfast was good but the room blanket has human hair so...

Thank FrequentTraveler8662
Dana W, General Manager at Residence Inn Houston Katy Mills, responded to this review

Hello, Thank you so much for taking the time to review our hotel. We are sorry to hear about the cleanliness of your room not being satisfactory. We value your feedback as it helps us with our goal of providing great guest experiences and we realize we have failed to do so for you and your family. We hope that...

Dallas, Texas
Reviewed 3 March 2017

Just returned from a one night stay. Very nice property. Friendly staff, large clean, quite room. Comfortable bed & loved the pillows. Free ber, wine & snacks in the evening in the lobby. Very nice hot, fresh breakfast buffet in the mornings. Rooms, hallways &lobby areas very nice & inviting. Separate living area, complete kitchen if you wish to cook....

Thank bjb4715
Dana W, General Manager at Residence Inn Houston Katy Mills, responded to this review

Hello, Thank you for your review. We are happy to hear that you enjoyed your stay with us! We look forward to seeing you in the future.

Asheville, North Carolina
Reviewed 23 February 2017

We stayed here for nights for my great-nieces wedding and was very pleased. The location was great our one bedroom suite was up to date ,the breakfast was good and the staff was great. We liked the location because it was close to the interstate plus lots of restaurants

Thank kisa11
Dana W, General Manager at Residence Inn Houston Katy Mills, responded to this review

Hello, Thank you for taking the time to give us your feedback. We are delighted to hear that you enjoyed your stay with us and you were able to easily access the area you needed. We hope to see you in the future.

Frisco, Texas
Reviewed 21 January 2017

Absolutely nothing negative to say!!!!! Our room was So comfortable and felt like home! The beds were very comfortable and the room was immaculately clean. You could tell the housekeepers take pride in their work. Breakfast was very good. Fresh fruit and never short of coffee! Eggs were good as well. 4 choices of cereal. The ladies working the breakfast...

1Thank Sheri S
San Angelo, Texas
Reviewed 8 January 2017

This was a quick stop over. We stayed at this Residence Inn. All was as expected. It was clean, the staff was friendly and efficient and best of all the WIFI worked. The hotel is located in the same complex with the mall and Bass Pro Shop. There is a movie theater and multiple restaurants within minutes of the hotel.

1Thank Mikala B
Reviewed 8 November 2016

Nice hotel. Within walking distance from the Katy Mills Mall. Spacious and well equipped rooms. Nice and clean. Standard breakfast choices. A small gym and a laundry room. Good wi-fi. They serve small snacks and drinks on some of the week nights. Freindly and service minded staff.

1Thank arvid59
Oslo, Norway
Reviewed 25 September 2016

Located across the road of the outlet shopping centre if you desire to go there. It was clean and the staff was nice and helpful. Free parking. The selection of breakfast items was good. If you want to see downtown Houston it might be a bit far out, but if you have a car the drive isn't too long. Will...

Thank Hilde B
Singapore, Singapore
Reviewed 17 July 2016 via mobile

Ver bice place to stay. Very clean and comfortable. Staff is quite nice and friendly. Site is very close to Katy Mills Mall so perfect for those that like shopping as well. Two complaints may just be that the beds are too soft for me and that the shuttle does not run regarly (mon to wed only) but they do...

Thank Elara S
Reviewed 25 June 2016

I was there for two weeks. The employees were friendly and went the extra step to help in any way. The breakfast and social were consistently good. The hotel was open and light and clean. My room was clean, and the bed was comfy. I had a one bedroom, and it was a good size and not tiny like some...

Thank baillie10

66 photos of this hotel

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Business Centre/Function Rooms (2)
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Management photos: Courtesy of the property manager

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Room/Suite (20)
Hotel & Grounds (6)
Dining (1)
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Bathroom (2)
Other (12)
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  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Residence Inn Houston Katy Mills

Address: 25401 Katy Mills Dr, Katy, TX 77494-5111
Region: United States > Texas > Texas Gulf Coast > Katy
Price Range: $145 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Houston Katy Mills 3*
Number of rooms: 126
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Also Known As:
Residence Inn Houston Katy Mills Hotel Katy
Hotel Style:
#4 Romantic Hotel in Katy
#4 Business Hotel in Katy
#5 Family Hotel in Katy
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Houston Katy Mills staff and other travellers.
3 questions
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Blaine, Minnesota
Houston, Texas
over a year ago
Houston, Texas
over a year ago

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Questions? Get answers from Residence Inn Houston Katy Mills staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“210 was on back side. Very quite. Never heard guests in hallway or doors slamming.”
bjb4715, 2 Mar 2017 | Read review
“I think any would be OK”
kisa11, 22 Feb 2017 | Read review
“Room 234 is large with oven”
Kerrinhp, 13 Jun 2016 | Read review
“Nicest, cleanest hotel we have been to in years!”
loris621, 27 May 2016 | Read review
“I was there on business and asked for a room away from large families , due to noise, they were very accommodating.”
753bennettd, 20 Aug 2015 | Read review
5 of 5