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Quality Inn & Suites

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134 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn & Suites
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Showing 134: English reviews
Spicewood, Texas, USA
Reviewed 5 August 2016

We arrived without any reservation and were able to get a room with no problem. Room was good, nothing to write home about, but the beds were way too hard. It would have almost been better sleeping on the floor. The breakfast buffet was okay, also nothing to write home about. Overall, it was a good price for what you...

Thank Jo R
Mission, Texas
Reviewed 12 July 2016

This hotel is not far off I-10 and is very nice…formerly a Comfort Inn. Check-in was quick and easy and our room was spacious and clean. Breakfast was what we’ve come to expect at Choice properties. The WiFi was fast. I slept fine but my husband thought the mattress was too hard. This hotel is a great value IMHO. There...

Thank Barbara T
College Station, Texas
Reviewed 2 July 2016

We and our teenage grandson spent 3 nights here in a handicapped room with two queen beds. Loved having a large screen HDTV with Direct TV and lots of channels. Staff was friendly, nice indoor pool and small hot tub. There was a large variety of items on the breakfast bar, but the scrambled eggs and sausage patties were barely...

Thank whitetexas
Reviewed 28 June 2016

Stayed at this hotel so that we didn't have to pay as much for hotels in Fredricksburg. The price was decent, the rooms were clean and had great TVs and over 200 channels. The breakfast was horrible. The sausage was not cooked through, the eggs had something raw in the middle. Eat at the McD's down the street if you...

Thank Heather E
Grand Rapids, Michigan
Reviewed 16 June 2016 via mobile

Looking online I found this hotel to be the most reasonably priced for a clean and comfortable accommodation . After spending two nights at this establishment I was not disappointed as it lived up to its billing . You can probably pay more and get a nicer hotel but if you are looking for a dependably clean and comfortable hotel...

Thank Gary R
Reviewed 29 May 2016 via mobile

I must justify my review up-front. I reserved this "last room" two weeks before the Memorial Day weekend. I was told that this was the last room avail and that it would cost $170. I was disgruntled but accepted. This was the second time in two months that this type of price inflation has happened to me at a Quality...

Thank Jordo51
ComfortInnKerrville, Owner at Quality Inn & Suites, responded to this review

Thank you for taking the time to write a survey about our hotel, we always appreciate guest feedback. I'm sorry for the trouble you encountered at our hotel, we are checking to ensure this never happens again. As one can read from previous reviews this is not normal for our hotel. The rates are higher in Kerrville on the weekends...

Las Cruces, New Mexico
Reviewed 25 May 2016 via mobile

It's a nice place to stay. Very big rooms nice pool and spa. Only complaint I've got is there is no elevator to carry all your bags upstairs. Having kids and luggage it would've been easier with and elevator that's for sure. Staff is friendly also and is in a good location.

Thank chad g
ComfortInnKerrville, Owner at Quality Inn & Suites, responded to this review

Thanks for taking the time to review our hotel, we appreciate guest feedback. We're glad you enjoyed our indoor pool and spa and you found our rooms to be spacious. Our number one complaint is the fact we don't have an elevator, and we do not hide it. It is a fact posted on many reviews about our hotel. I...

Reviewed 21 May 2016 via mobile

Let me start off this review by stating that I have stayed at the Quality Inn in Kerrville twice in the past; once in 2012 and again in 2014. Both times I was always surprised and impressed by the cleanliness and amenities that this hotel has to offer because from the outside it doesn't appear as nice as the others...

1Thank Launi S
ComfortInnKerrville, Owner at Quality Inn & Suites, responded to this review

Thank you for your review. I did check into this matter, and we have contacted you and this situation was resolved. We want everyone to know that you found all these things wrong in the room on Friday night yet chose to stay on Saturday night as well. Linda did call you after you complained on Friday and offered you...

Miami, Oklahoma
Reviewed 11 May 2016

There were less tourists in this town, so we decided to stay here. The man who checked us in was very friendly and made us feel welcome. The hotel is older, but provided everything we needed for one night. Would stay here again if in the area.

Thank Jean A
ComfortInnKerrville, Owner at Quality Inn & Suites, responded to this review

Thanks for taking the time to review our hotel, we appreciate your feedback. I wish we could have earned more than a 3-star review, but hey you said you'd stay here again, so to us that's the ultimate goal of every hotel. We try to keep our hotel maintained and provide guests with a hot breakfast for a decent price....

Lawrenceville, NJ
Reviewed 5 May 2016 via mobile

We found this on Priceline for a reasonable price, and it was worth just that, no more. It was clean but spare, and the breakfasts were salsa omelets that were just okay. I wouldn't cry about it, but I don't intend to re-book.

Thank Cohen_Jack
ComfortInnKerrville, Owner at Quality Inn & Suites, responded to this review

Thanks for taking the time to review our hotel. Thanks for acknowledging that we are a reasonably priced hotel. I'm also glad you found our rooms to be clean. Yes, we do provide a hot breakfast which does include, waffles, eggs, and sausage. We're sorry that you thought it was just ok and you wouldn't stay with us again. We...

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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Quality Inn & Suites

Address: 2001 Sidney Baker St, Kerrville, TX 78028-2532 (Formerly Comfort Inn Kerrville)
Region: United States > Texas > Kerrville
Price Range: $120 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 55
Reservation Options:
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Also Known As:
Comfort Inn Kerrville
Kerrville Comfort Inn
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Questions & Answers

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My tip for future travelers is, Do not stay in this hotel!”
  • This is the fan the hotel staff put in my room to jerry-rig the AC problem
 of 5 bubbles engineerartie, 19 Mar 2017 | Read review
“second floor away from indoor pool and spa”
 of 5 bubbles 938dissatisfied, 17 Mar 2017 | Read review
“Its a gamble, good luck.”
 of 5 bubbles mikedR5553ZZ, 17 Mar 2017 | Read review
“My wife and I stayed upstairs towards the back of the hotel!”
 of 5 bubbles ams3belljs36, 27 Feb 2017 | Read review
“We chose first floor.”
 of 5 bubbles TexasCruiser001, 4 Jan 2017 | Read review
5 of 5