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Hampton Inn Kerrville

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430 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Kerrville
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Showing 429: English reviews
Laredo, United States
Reviewed 31 August 2016

Staff lacked customer service skills. Breakfast was mediocre. Coffee was terrible. Oatmeal was watery and warm not hot. Raisins were old. Nuts were rancid. Staff needs training in Customer relations especially when dealing with Homors members.

Review collected in partnership with Hampton
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Helpful?
2Thank Mary B
Arvind P, General Manager at Hampton Inn Kerrville, responded to this review

Dear Mary B, We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all...

Dallas TX
Reviewed 22 August 2016

I chose this hotel due to the points. The location is great, and the service by the staff was top notch. They were everything you'd want in a small town hospitality staff. The hotel itself is showing it's age a bit. I had a room that I'm sure was the last room available, as it had a wheelchair accessible shower....

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Thank jenny1193
The Woodlands, Texas
Reviewed 22 August 2016

Stayed here a couple of times this year and this is a very good Hamton. The staff is nice, the rooms are very clean and comfortable. Breakfast choices are a bit limited, but tasted ok. The orange juice was very watered down, to the point it was not drinkable. You can make your own waffles and those are good.

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Thank Ken M
Reviewed 20 August 2016

Very courteous front desk staff and breakfast hostess. Room was very clean. Especially appreciated the size of bath and bed area. Much more affordable than Fredericksburg hotels. Pool was also clean and hostess brought second set of towels when a storm came up and blew ours in the pool! Will stay here again! Love the Hampton treatment.

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Thank Diane M
Spring, Texas
Reviewed 15 August 2016

but Hilton price. I only rated the value low because I think it was overpriced. Hampton Inns used to be the cleanest and best of the low cost hotels bu Hilton took over and now the greed is taking over. $145 for a Hampton in a one horse town...absurd. BUT it was clean and simple. I imagine the crappy Holiday...

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Thank pictou
Houston, Texas
Reviewed 7 August 2016 via mobile

Simple online reservations, great online communication, and online check in, which worked out with an early check in. Our room was very clean and the staff extremely friendly and helpful. The property is well manicured and lit. Our only issue is the king bed was not that comfortable, too firm. Otherwise this is a great place to stay.

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Thank USnTHEM
Texas
Reviewed 3 August 2016

We have stayed at a variety of hotels in Kerrville over the past 5 years and I have only given the YO Ranch a bad review. But This hotel was not worth the cost in my opinion. There are cheaper choices with a better stay in this area. Our air conditioner was loud which of course made it hard to...

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1Thank Lynn_484
Arvind P, General Manager at Hampton Inn Kerrville, responded to this review

Dear Lynn_484, Thank you for the review of your stay with us. We appreciate you taking the time to let us know about your visit. Your comments are very important and helpful to us. I apologize that your stay was not more enjoyable. We are always striving for ways to improve our customer experience and show our Hamptonality. My staff...

Austin, Texas
Reviewed 31 July 2016

If you need a decent, clean place to stay in quaint Kerrville this is your place. Hampton Inn has consistently clean rooms. The beds are comfortable and pillows are soft, though small and the breakfast is acceptable. At least you get choices like eggs, bacon, fruit and assorted bread/pastry items. Definitely a good choice when coming to Kerrville!

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1Thank smatheny
Dayton, Texas
Reviewed 29 July 2016

Check in was very fast. Very friendly front desk with helpful suggestions for dinner. The room was large with a whirlpool. Hampton Inn comfort at its best. The only reason this hotel doesn't get a higher rating is the shower is extremely small. The hotel is located just a couple blocks from Interstate 10. Will stay again on our next...

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2Thank Paul R
Bath, Pennsylvania
Reviewed 27 July 2016

Staff are friendly, when we check in at the desk it was quick to get to your room, there was no hassle. The room were cleaned. FYI I love the bed. Breakfast was awesome and best of all coffee at anytime.

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2Thank Yvette G

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Set in the heart of Texas Hill Country, the Hampton Inn Kerrville is just a short drive from San Antonio, located off I-10. Relax and recharge in a comfy guest room with free high-speed internet access, and wake up with a delicious free hot breakfast. Located near a variety of businesses, the hotel offers a professional function room that holds up to 80 guests. Lounge in the soothing whirlpool, unwind in the sauna or plunge into the outdoor pool. Re-energize with a workout in the modern fitness center or refresh with tea or coffee in the cozy lobby 24 hours a day. ... more   less 

Additional Information about Hampton Inn Kerrville

Address: 2038 Sidney Baker Road, Kerrville, TX 78028
Region: United States > Texas > Kerrville
Price Range: $151 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Kerrville 2.5*
Number of rooms: 60
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Orbitz, Hotwire, Hotels.com, Travelocity, Priceline, Cancelon and TripOnline SA so you can book your Hampton Inn Kerrville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Kerrville Hotel Kerrville
Kerrville Hampton Inn
Hotel Style:
#1 Business Hotel in Kerrville
#1 Family Hotel in Kerrville
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Questions & Answers

Questions? Get answers from Hampton Inn Kerrville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If noise from traffic bothers you, ask for a room that doesn't face the road out front.”
 of 5 bubbles caj111, 13 Jan 2017 | Read review
“I had a room on the back side and it was very quiet.”
 of 5 bubbles kenmac1, 1 Jan 2017 | Read review
“reviews relate to roach issue. Finally issue made right w refund”
 of 5 bubbles patriciad383, 14 Nov 2016 | Read review
“you can have a jaccuzi if you want one”
 of 5 bubbles TomFromBellaire, 16 Oct 2016 | Read review
“Get a room on the front side as the rear floors have an awful view.”
 of 5 bubbles GenoK, 15 Jun 2016 | Read review
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