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Shilo Inn Suites Hotel - Killeen

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Shilo Inn Suites Hotel - Killeen
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546 Reviews from our TripAdvisor Community

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Showing 543: English reviews
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Killeen, Texas
Reviewed 3 days ago NEW

For the price I paid for one night, it definitely was not worth it. There was poop in the toilet when we first walked in. We were on the third floor but heard every footstep and door slam on our floor, poor insulation. The rooms and the location itself is completely out of date. Had to change rooms bc the...

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Helpful?
Thank b w
Reviewed 1 week ago

We needed to block a few rooms quickly due to a family emergency in Killeen. Several of us traveled from out of state. Rita in the sales office was on it! The rooms are clean and comfortable, and the amenities are better than average for a small town hotel. I travel considerably - "platinum" or equivalent on several airlines and...

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1Thank Alex G
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thank you for your kind review. I am happy my Sales staff made such a good impression on you during your visit. I appreciate your comment about our price and value; “Affordable Excellence” is more than just a slogan, it is our core value. Sincerely, R. Wood – General Manager

Reviewed 1 week ago via mobile

For my father's funeral, we had a number of out of state guests. There were several activities that were happening in the area causing a shortage hotel room availability. I contacted the hotel and they put me in touch with the nicest people, Nickie. and Rita Huls. Once they knew the situation, they worked with me to get rooms. They...

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1Thank Anna D
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Please accept our sincere condolences on your loss. Thank you for recognizing the superior service provided by our Sales staff. I appreciate your comments about both staff and our hotel. I recall speaking with several of your group throughout your stay and even though it was a somber event, you were kind, generous and genuinely friendly. I hope you will...

Clarksville, Tennessee
Reviewed 1 week ago via mobile

The hotel is not that great on the plus side most of the front desk personnel is good and great to talk to and work towards solving every little problem. The breakfast hours are great 5-10 a.m. Although the breakfast is nothing special it is your typical hotel continental breakfast. The cook Darryl does walk around asking how is everything...

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Thank Juan F
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thank you for your candid review. I appreciate you pointing out some deficiencies. We have recently upgraded our WiFi capabilities including the number of connections and the speed. We have also replaced and repaired, as necessary, the ice machines. I am pleased that you enjoyed Chef Darryl’s morning visits to assure your satisfaction with his breakfasts. I hope you will...

Arlington, Texas
Reviewed 2 weeks ago

I have never stayed at a Shilo Inn before. I stayed here for a 3-day training seminar.The room I had was very clean and the kitchenette was great. Actually, it is more than a kitchenette--it had everything. The bed was very comfortable. The complimentary breakfast was decent. My room was on the 4th floor and it was very quiet. I...

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Thank GTMDA
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thanks for telling me about the TVs. I have maintenance working on the solution right now. We are in the process of replacing parts in the locks that cause them to misread the key cards. I hope you will return in the future to see that these frustrations have been eliminated. The Memorial is a somber reminder of the courage...

Reviewed 2 weeks ago

This is one of the best hotels I've stayed in for a long time. I was busy for over 12 hours a day so the mornings when Cheryl and Darryl took care of me with a delicious breakfast and coffee were a life saver.

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Thank Peter E
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thank you for telling me about Cheryl and Darryl. I have been receiving a lot of compliments on them recently. I think I have found a great morning crew to get your days started off in great Shilo style, with great food and friendly smiles. Please come back and see us again soon. Sincerely, R. Wood – General Manager.

Killeen, Texas
Reviewed 3 weeks ago

Cheryl and Darrly were very kind and served a delicious, warm breakfast. They were attentive to my needs and made my stay a pleasant experience. Having professional, courteous staff provides incentive for me to return to Shiloh Inn again in the future.

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1Thank Andi H
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thanks for telling me about the Cheryl and Darryl in the morning. There is hardly anything better than a great breakfast and friendly, smiling faces to get your day off to a great start. I look forward to your future visits. Sincerely, R. Wood – General Manager.

Mc Farland, United States
Reviewed 4 weeks ago

This is one of the best hotels my husband and I have ever stayed at. The price, the friendly staff, the amenities, the food, the atmosphere - all fantastic! My hubby had a 4-day pass before deploying overseas and this hotel helped to make it seem like a 2nd honeymoon! We really felt like we were at home!!

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1Thank Julie K
Crowley, Texas
Reviewed 20 March 2017 via mobile

The only reason I'm giving this 2 stars is because the handy man, William, worked so hard and was so kind. Most of the workers were super rude and acted like it was our fault they had to be at work. William had to fix our clogged sink (which was done from the previous visitors). We then went to the...

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Thank kmoore2621
Reviewed 17 March 2017 via mobile

Great hotel! Staff very friendly and helpful. Very clean. Food is great and Darryl is awesome. The barista Sheryl is wonderful as well! Overall, highly recommended. Beautiful pool and hot-tub. Good exercise room.

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1Thank Karis A

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
In Central Texas, stay at the top-rated, full service Shilo Inn Suites Hotel, our crown jewel. Catering to Killeen's business travelers, Ft. Hood military personnel, and vacationers alike, the 160 deluxe and 82 kitchen suites hotel offers 7,000 sq ft of meeting space, and is conveniently located adjacent to the Civic and Conference Center. Enjoy our Indoor pool, spa, sauna or exercise room as well as the outdoor spa. Newly upgraded Wi-Fi is free for guests. Award-winning Shilo Restaurant & Lounge is on site. Children 17 and under always stay free with an adult at Shilo Inns. Dogs welcome with nominal fee. ... more   less 

Additional Information about Shilo Inn Suites Hotel - Killeen

Address: 3701 S W S Young Dr, Killeen, TX 76542-2876
Region: United States > Texas > Killeen
Price Range: $162 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Shilo Inn Suites Hotel - Killeen 3.5*
Number of rooms: 160
Reservation Options:
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Also Known As:
Shilo Hotel Killeen
Shilo Inn Killeen
Shilo Inn Hotel
Killeen Shilo Inn
Hotel Style:
#1 Business Hotel in Killeen
#1 Family Hotel in Killeen
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Questions & Answers

Here's what travellers have asked, with answers from Shilo Inn Suites Hotel - Killeen staff and other travellers.
6 questions
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Clements, Maryland
over a year ago
2 months ago
Tupelo, Mississippi

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Questions? Get answers from Shilo Inn Suites Hotel - Killeen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our Junior Suite was fantastic!”
juliekY6521WP, 24 Mar 2017 | Read review
“All rooms have been great pics so far. Just ask for what you want. Shilo's pretty good at accommodating per your request.”
Ninanina46, 11 Mar 2017 | Read review
“The indoor pool and Spa is great as well.”
I7842NBheathert, 14 Feb 2017 | Read review
“Lower room it is easier to get to the whirlpool, swimming pool, steam and sauna and exercise room.”
992elw, 1 Feb 2017 | Read review
“First floor had a kitchenette which was excellent for our use.”
f0law, 31 Jan 2017 | Read review
5 of 5