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Quality Inn & Suites

QualityInnUS$80*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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92 Reviews from our TripAdvisor Community

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Showing 92: English reviews
Reviewed 30 August 2014 via mobile

I have traveled for 106 days this year and have never had a hotel experience this bad. At first sight, this is a very nice hotel. Nice exterior and nice lobby. After you spend the money and sign to the cancellation fee,they have you. The first room smelled like a flooded basement. When I went to ask for a different...

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Helpful?
4Thank Chris S
Samtxa55, Manager at Quality Inn & Suites, responded to this review

Dear Chris, We apologize for your unpleasant stay. During the hot summer months we do experience rain and high humidity near the Bay area, and moisture tends to build up. We do like to assure you we do not have a mold problem. We try to keep our common areas and rooms at the utmost cleanest. Also from the reservation...

Reviewed 16 July 2014 via mobile

There rooms smell like mildew. The first room they gave had a horrible mildew smell. There was mildew on the curtains air conditioning unit. There was stains all over the bed spreads. The walls needed to painted because of scuff marks on them. Bathroom wasn't cleaned very well.this room was on the the first floor. Told the front desk about...

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Helpful?
2Thank David l
Samtxa55, Manager at Quality Inn & Suites, responded to this review

Dear David, We are sorry to hear of your displeased stay. We apologize for the moisture buildup, as during the Summer months moisture and humidity buildup due to Houston's unpredictable weather, and are currently getting our common areas situated for such scenarios. Our vending machines should always be fully stocked and apologize for the Summer rush during your stay that...

Cocoa, Florida
Reviewed 5 July 2014 via mobile

This hotel is OK for the price. Rooms were clean and the girls at the front desk were awesome especially the girl who works mid shift. The management however is awful and so is housekeeping. I had to beg to get housekeeping one day and fix my stuffed toilet. When we got back for the day neither was done and...

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Helpful?
3Thank puttsey1030
Samtxa55, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, We are sorry to hear of the unpleasant stay. We will look into personally the room condition of the room you stayed in. Front desk did not have any knowledge of the concerns brought up. We hope in the future that any problems that arise be taken to front desk asap, so we can resolve of it...

Reviewed 5 July 2014 via mobile

I made a reservation through a travel site. I tried to check in early before I went to my friend's wedding reception. I was told I would be charged $15 to check in ONE hour early. I said I will just check in after the wedding then. I arrived back at the hotel around 10:15pm, and the lady couldn't find...

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Helpful?
3Thank Hubbleabby
Samtxa55, Manager at Quality Inn & Suites, responded to this review

We apologize for your reservation mishap. We encourage our guest to book directly or through Choice Hotels since it carries the full truth on our check in and check out times, as well as our room types. 3rd party booking agencies such as the one you book through can mislead future guest of our policies and in such cases not...

Flaggstaff
Reviewed 27 June 2014

Stayed at this hotel with my kids for our vacation and had a great time! Indoor pool was great since we weren't able to go to the beach due to the rain. Staff was very friendly and rooms were clean. Breakfast was good especially the Texas shaped waffles! We plan to come back next year for our vacation!

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Helpful?
Thank Thrasher24
Samtxa55, Manager at Quality Inn & Suites, responded to this review

We are so happy you and your family had chosen us for your vacation get a way spot. Thank you for the kind words about our hard working staff and clean rooms that we hope to satisfy. We hope we see you and your family again, and that you enjoy the rest of your Summer.

Houston, Texas
Reviewed 26 June 2014

My family and I had stayed hotel this past weekend and we had a great stay. The staff was great and we enjoyed that there was a indoor pool as Friday it was raining. My wife and I loved the breakfast in the morning as they had are favorite which were waffles shaped like Texas. The young manger was nice...

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Helpful?
Thank Kenny H
Samtxa55, Manager at Quality Inn & Suites, responded to this review

Dear Ken, Thank you for your kind and thoughtful review. We are so glad you and your wife chose us for your fun weekend in the Sun. We are happy to hear our accommodations are to your liking and that our front desk was more than helpful during your stay with us. We at the Quality Inn and Suites love...

Conroe, Texas
Reviewed 30 May 2014

After reading all of the good reviews about this hotel, we decided to stay here over Memorial Day weekend for our anniversary, since we were going to visit area attractions. We noticed right away the attention to detail when it came to cleanliness in our room, but that's where our good impression ended. On Friday when we checked in, we...

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Helpful?
3Thank LaunaB
Samtxa55, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest. I am concerned about your experience at our hotel during your recent visit. I’m writing to thank you for taking the time to bring this matter to my attention. We accommodate many guests each evening, and we strive to make their stay a satisfying one. At this hotel, we strive to provide the best customer service possible...

Garland, Texas
Reviewed 28 May 2014

The good: clean room. comfortable bedding. hot tub. The bad: the breakfast was subpar. typical offerings but no catsup. I could have built a house with the bagels. the toaster didn't work. just a general feeling that no one was watching the food. and the hot tub needed cleaning. The ugly: my room's dead bolt would not work. I reported...

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Helpful?
1Thank Haywhitmom
Samtxa55, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest. I am concerned about your experience at our hotel during your recent visit. I’m writing to thank you for taking the time to bring this matter to my attention. We accommodate many guests each evening, and we strive to make their stay a satisfying one. At this hotel, we strive to provide the best customer service possible...

Fate
Reviewed 26 May 2014

Major management problem. Stayed three nights & never did really get room serviced by housekeeping. Had to go to front desk several times 1st nite - never cleaned, next nite - clean towels - nothing else. When I was at front desk other guests waiting to voice same concerns. Housekeeping has children with then & they were running up &...

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Helpful?
1Thank bbenthere
Samtxa55, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest. I am concerned about your experience at our hotel during your recent visit. I’m writing to thank you for taking the time to bring this matter to my attention. We accommodate many guests each evening, and we strive to make their stay a satisfying one. At this hotel, we strive to provide the best customer service possible...

AERM
Reviewed 5 May 2014

The place was nice with not too much traffic and near several towns and cities. Continental breakfast is regular. Most of all hotel is surrounded by chemical plants and oil refineries just an FYI. But once inside the hotel I would not notice the smell of those plants besides we stayed for only one night so no big deal. Aside...

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Helpful?
Thank AERM
Samtxa55, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, Thank for staying with us and your kind words of our hotel. Being in La Porte we do have some refineries near by and we are sorry if this was an eye sore during your trip. We are happy to hear that you took advantage of our breakfast and indoor pool. We thank you for the review...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Quality Inn & Suites in La Porte, TX hotel is located near many popular attractions like NASA's Johnson Space Center, Kemah Broadwalk amusement park, Sylvan Beach (La Porte Beach), and the Pasadena Convention Center Guests of this La Porte hotel are invited to enjoy many amenities, including a free HOT breakfast with hot waffles, free local calls, free weekday newspaper and free coffee.Guests will also be able to enjoy our indoor pool and exercise room.All guest rooms offer features like refrigerators, microwaves, 32-inch flat-screen televisions, pillow-top mattresses, coffee makers, curved shower rods, hair dryers, irons, ironing boards, spacious work desks, voice mail, safes and cable/satellite television. Jacuzzi Rooms are available ... more   less 

Additional Information about Quality Inn & Suites

Address: 11003 W Fairmont Pkwy, La Porte, TX 77571-6001
Region: United States > Texas > Texas Gulf Coast > La Porte
Price Range: $107 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 84
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
1 question
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Questions? Get answers from Quality Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the jacuzzi rooms are really nice”
nostarsonthars, 14 Oct 2016 | Read review
“If you want a window view, pick the south side.”
Laurence1001, 6 May 2016 | Read review
“close to the Texas port for cruising”
Fhale8, 12 Jan 2016 | Read review
“The hotel has an elevator ,so all rooms are easily accessible.So get a room away from it to cut down on traffic to and from.”
C2416XYtomh, 10 Jul 2015 | Read review
“as for a room close to the elevators, we had a long walk to our suite......”
LoriH178, 8 Feb 2015 | Read review
5 of 5
QualityInn
US$80* /night
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HotelQuicklyUS$95
Booking.comUS$80
Orbitz.comUS$80
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Prices are for 1 room, 2 adults
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