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Holiday Inn Express Lakeway

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Holiday Inn Express Lakeway
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173 Reviews from our TripAdvisor Community

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Showing 172: English reviews
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Reviewed 1 week ago via mobile

This is also a very nice hotel. Very friendly staff. Had a hand written welcome note when I checked in which was a first. Large comfy suite with two queen beds and a couch. Outdoor pool looked inviting. Had a computer room. And an exercise room. Breakfast was also very good. It is tucked back off the street so it...

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Thank Dotmarky
Ohio
Reviewed 2 weeks ago via mobile

This property is a newer property but had several items out of order which I found unusual for it being such a new hotel. The guest laundry washer was out of order although the front desk did wash one load of clothes for us at no charge. The public water fountain is also out of order. The only complaint that...

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Thank ohiop32
Amelia C, General Manager at Holiday Inn Express Lakeway, responded to this review

Hello; Thank you for your candid review. We apologize for your recent. Our maintenance team has been informed of the issue and is in the process of fixing the problem. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you...

Earth, Texas
Reviewed 2 weeks ago

We stayed here for a couple of nights at the end of January for a wedding. Hotel is nice and the staff was very friendly. Breakfast was nothing fancy but it was good. It was easy to get and it is right off of 620. Rooms were nice and spacious. Had a mini fridge and coffee maker. I would stay...

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Helpful?
Thank RReese007
Amelia C, General Manager at Holiday Inn Express Lakeway, responded to this review

Hello; We are so glad you came. Thank you for taking the time out to complete our survey. we are happy to here you enjoyed your stay with us. As always we look forward to seeing you again. Sincerely; Amelia Carr-General Manager

Las Vegas, Nevada
Reviewed 12 January 2017

My family was visiting for the Holidays. They were very happy with the place. The room was spacious, clean and updated. The Front Desk staff was very friendly and accommodating. We got complimentary toothpaste and toothbrushes upon request(since we forgot our own). The hotel has a nice pool area with a couple of cabanas and a hot tub. It was...

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1Thank Lana702
Amelia C, General Manager at Holiday Inn Express Lakeway, responded to this review

Hey, I'm loving what I hear, You had an awesome time at our hotel. This is something we take take great pride in, by making sure each guest receive a memorable stay. When ever you are in Lakeway TX... please stop by and say hello. This makes our day! Amelia C

Bemidji, Minnesota
Reviewed 7 January 2017

We were greeted with big smiles, we were given a great room using my IHG points, received a Christmas card from the manager, loved the hotel! Pretty easy getting into and out of the property which I saying lot in Lakeway! The hotel is quiet, pool area nice, workout room nice, breakfast .... same as any other! I would recommend...

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Helpful?
1Thank Jim M
Amelia C, General Manager at Holiday Inn Express Lakeway, responded to this review

Hello; Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that the staff greeted you with big smiles is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Amelia , C General Manager

Reviewed 21 December 2016 via mobile

Customer service with a smile... thanks Bonney!! Stayed here for a long weekend. Clean and friendly. We used our Holiday Inn reward points. Enjoyed the breakfast everyday. Also used the business center to print our boarding passes.

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1Thank Kim C
Amelia C, General Manager at Holiday Inn Express Lakeway, responded to this review

Hello; Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that Bonney greeted you with a smile. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Amelia, C General Manager

Ruston, Louisiana
Reviewed 2 December 2016

We booked a block of rooms for family and friends in town for my son's wedding. It was the perfect place for us! Some of us needed suites, some preferred king beds, some needed two queens--everybody ended up with the room they wanted. The breakfast was awesome and the lobby/dining area was a great place for us to meet up,...

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2Thank vanben4
Amelia C, General Manager at Holiday Inn Express Lakeway, responded to this review

Hello; Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us ans that Bonney was so helpful to you. It's something our staff takes great pride in and love to do, so we value your feedback. We hope you will visit us again. Sincerely, Amelia, C General Manager

Portland, Oregon
Reviewed 14 November 2016

I had such an experience in Austin. It was very.. exciting. I was supposed to stay with an old high school friend for my one night in Austin before driving to Houston for work. At the last minute, my "friend" canceled(by never responding to my messages and never giving me an address of where to stay beyond "we live in...

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1Thank Alia W
Amelia C, General Manager at Holiday Inn Express Lakeway, responded to this review

Hi; Thank you so much for your review of our hotel. I am glad to hear Armando gave you such an relief to not woory about a room. Thats what all our staff do here at the Hoilday Inn Express is to please your request and make sure you enjoy your stay with us. It's something our staff takes great pride in,...

Ottawa
Reviewed 11 November 2016 via mobile

Good location. Good value. Clean and modern rooms but we found the AC system quite noisy. Very nice breakfast. Nice pool area. Staff were helpful in pointing out best restaurants and sights. Wifi has issues with Maps refusing to work on all our devices. Very strange. It workef on the cell network only.

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Helpful?
Thank GlobalguyOttawa
Amelia C, General Manager at Holiday Inn Express Lakeway, responded to this review

Hello; Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Amelia, C General Manager

Reviewed 10 November 2016 via mobile

Really enjoyed my stay here, the staff was friendly and professional. The hotel was clean and anything I needed was taken care of. Especially Armando. He and I are big soccer fans so we talked for awhile about that. He's a good kid.

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Thank jalil m
Amelia C, General Manager at Holiday Inn Express Lakeway, responded to this review

Hello; We are so glad you enjoyed your stay with us and that Armando took care of all your needs is what each of our staff loves to do. The whole purpose of making your stay more enjoyable is priceless and our pleasure. Come back to see us soon! Sincerely, Amelia, C General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast included
  • Multilingual Staff
  • Dry Cleaning

Additional Information about Holiday Inn Express Lakeway

Address: 15707 Oak Grove Blvd, Lakeway, TX 78734-2632
Region: United States > Texas > Lakeway
Price Range: $172 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Lakeway 3*
Number of rooms: 78
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Lakeway staff and other travellers.
2 questions
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Dallas
over a year ago

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Questions? Get answers from Holiday Inn Express Lakeway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay extra $20 to get a Suite with extra space and a pool out coach, well worth it.”
 of 5 bubbles Lana702, 11 Jan 2017 | Read review
“A higher end Holiday Inn express, with a GREAT staff.”
 of 5 bubbles AliaW_12, 14 Nov 2016 | Read review
“Rooms away from the elevator/ice machine room will be quieter.”
 of 5 bubbles 1234-MCH, 13 Sep 2016 | Read review
“All rooms are equal.”
 of 5 bubbles 411HotelReviewer, 30 Jul 2016 | Read review
“close to the rockin' pool”
 of 5 bubbles S7693HPjacobm, 6 Jul 2016 | Read review
5 of 5