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I’m here for a job at Baylor. We are working 12-18 hour days and we are extremely tired towards the end of the day. Everything was perfect but Nathan the cook went above and beyond to help my co worker and I every morning when...More
Matt S, the General Manager, is EXCELLENT. Norma Jean who fed us very well with an excellent breakfast,, Eliana Front Desk, Madelyn, and all his staff speak very highly of him. They are all well-trained and give their guests excellent service, with a smile. Matt...More
Response from Matt S, General Manager at Holiday Inn Express LakewayResponded 8 January 2018
Thank you so much for this great review of your stay with us. My team and I hope to see you again on your next visit to Lakeway.
Excellent hospitality team. We stayed for a week and were comfortable. From the time we walked in to the time of leaving, we were treated with courtesy and respect. Bonnie, Erin, Nathan, Norma-Jean, Matt, Kevin, Alayna, Craig and others were extremely friendly, courteous, eager to...More
I loved the hotel as soon as I walked in. Its very modern and nice looking all in the lobby area and pool. the elevator was dirty the whole 3 days we were there, and it was a weekend with a lot of people. So...More
Response from Matt S, General Manager at Holiday Inn Express LakewayResponded 3 weeks ago
Thanks for your recent review of our property. We appreciate the feedback, and I will make sure to follow up with Housekeeping on the issues that you had during your stay. If you have a chance to stay with us again, please call us directly...More
This is a great hotel for SXSW and it's an awesome. Great staff and great atmosphere. Price is good. Looks new great breakfast... staff is amazing. Look forward to coming back in July. They recommended a couple restaurants for my family and friends to eat...More