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Homewood Suites by Hilton Laredo at Mall del Norte

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Traveller (40)
Room & Suite (45)
Dining (3)
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Overview
  • Excellent59%
  • Very good22%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
“front desk”(32 reviews)
“light dinner”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
3 Star Hotel
All hotel details
Offers from Homewood Suites by Hilton Laredo at Mall del Norte
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Homewood Suites by Hilton Laredo at Mall del Norte
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (398)
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275 results
Traveller rating
164
51
33
17
10
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Time of year
LanguageEnglish
164
51
33
17
10
Show reviews that mention
All reviewsfront deskbasketball courtlight dinnerthe kitchen staffmall del nortebusiness tripcomplimentary breakfastnice hotelbed was very comfortablebusiness centerlocation is greatstaff was very friendlystay there againrooms are cleansocial hourwafflesexcellent stay
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1 - 5 of 275 reviews
Reviewed 2 days ago via mobile

I was in Laredo for some business appointments and I had to stay one night at this hotel. My check in was a disaster, the front desk agent was really confused and I don’t know why, she had to make the entire registration process twice...More

Thank Cesar B
Response from Gino P, General Manager at Homewood Suites by Hilton Laredo at Mall del NorteResponded 2 days ago

Dear Cesar B, Thank you for taking the time to review our hotel. I want to apologize for the unfortunate experience that you had during your stay. The quality and service we provide our guests is of the utmost importance and it is always a...More

Hotel's Favourite
Reviewed 11 February 2018

I just spent 4 nights here, and I have nothing but good things to say. The staff was very helpful and friendly and all that I met seemed to have a great sense of humor. The room was in excellent condition (King suite). From the...More

Thank AlvildaL
Response from Gino P, General Manager at Homewood Suites by Hilton Laredo at Mall del NorteResponded 11 February 2018

Dear AlvildaL, Thank you for taking the time to submit a review. We sincerely appreciate the feedback you have provided about your experience with us. Thanks again for your kind words and we look forward to welcoming you back to the Homewood Suites in Laredo...More

Reviewed 1 week ago

Staff was helpful, friendly, professional and willing to go to extremes to ensure excellent experience. Rooms were clean and comfortable. Had a wonderful business trip and experience. My sincere thanks to the Property Staff. I will visit again.More

Review collected in partnership with Homewood Suites by Hilton
Thank iim2017
Response from Gino P, General Manager at Homewood Suites by Hilton Laredo at Mall del NorteResponded 3 days ago

Dear Guest iim2017, We’re glad to hear that so many aspects of your stay with us, from our friendly staff to our clean and comfortable accommodations met your expectations. Thank you for your wonderful review, we hope to see you back here in the future...More

Reviewed 14 March 2018

Great complimentary breakfast options and the staff was very helpful and friendly. Definitely a Family Friendly Hotel and the premium internet was fast so we could still do some work even though our trip was a leisure trip.More

Review collected in partnership with Homewood Suites by Hilton
Thank agarza172018
Response from Gino P, General Manager at Homewood Suites by Hilton Laredo at Mall del NorteResponded 3 weeks ago

Dear agarza172018, Thank you for taking the time to post your comments regarding your stay with us. We pride ourselves on our cleanliness and our team work really hard to maintain those standards. We truly appreciate your feedback and we hope in the future you...More

Reviewed 26 February 2018 via mobile

This was, again, a great stay in this hotel. The beds are fantastic, the rooms spacious and kitchen good for purpose. We like the breakfast and the complementary snacks and drinks pm are great. You can make your dinner out of that if you wish...More

Thank Aldert V
Response from Gino P, General Manager at Homewood Suites by Hilton Laredo at Mall del NorteResponded 27 February 2018

Dear Aldert V, Thank you for choosing to stay with us at the Homewood Suites in Laredo Texas. Your feedback is so very important to us. We are constantly striving to exceed the expectations of our guests and your survey reflects that. Once again, thank...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Banquet Room
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$100 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Laredo
#3 Family Hotel in Laredo
#6 Business Hotel in Laredo
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$100 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Laredo
#3 Family Hotel in Laredo
#6 Business Hotel in Laredo
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (40)
Room & Suite (45)
Dining (3)
Pool & Beach (1)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Surfsidekay
6 July 2015|
Answer
Response from Gino P | Property representative |
Yes. Right on San Bernardo Ave and we can also provide transportation to these locations. And we also do provide safe parking here at the Homewood Suites.
1
Vote
mrssegovia
4 March 2015|
Answer
Response from Gino P | Property representative |
Our suites feature fully equipped kitchens with full-sized refrigerators, two-burner stoves, microwaves, and dishwashers. Select a one- or two-bedroom suite in our hotel for additional space and a separate living area. All... More
0
Votes
Room Tips
"very quiet hotel. I saw mostly businessmen and women but a few families during my stay."
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"Choose a room away from the elevator on the west side. The elevator is noisy."
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"I prefer ground level rooms - easy access to the parking lot and lobby."
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"Best room for easy access-132; Biggest rooms-115, 215, 315."
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