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We were in town for a TAMIU basketball game.
We flew from home in Tulsa to San Antonio to Laredo. (spoiler alert, be prepared for a long boring drive that has limited cell service)
When we arrived we were greeted by the great staff and...More
Response from shs_lrdsh_gm, Director of Sales at SpringHill Suites LaredoResponded 4 weeks ago
Our sincere thanks for taking the time to write an excellent review of our property. Your positive comments are very much appreciated by our staff, who work hard each day to make sure valued customers like yourself, are looked after. We are glad...More
This place was nice to stay at. The price was reasonable and property was clean. You can’t go wrong while staying. The staff was very nice. The FREE breakfast options were abundant, the eggs were not the standard rubber type.More
Thank Scott W
Response from shs_lrdsh_gm, Director of Sales at SpringHill Suites LaredoResponded 15 February 2018
We really appreciate your review about your good experience during your recent stay. It is satisfying to know that you enjoyed your stay and that the staff was very nice. We greatly appreciate your comments that will help improve our service. Thank you...More
We like this chain of hotel for our family of 6 because it has enough beds for all of us. We had a room with two double beds and a pull out sofa. The room was clean and sufficient. We swam in the pool and...More
Response from shs_lrdsh_gm, Director of Sales at SpringHill Suites LaredoResponded 12 July 2017
We really appreciate your review about your family's great experience during your recent stay. It is satisfying to know that you and your family enjoyed your stay with us during your trip. Thank you for your recommendation and we hope to serve your...More
Pretty good hotel, it is located close to everything. Good shopping and nice dinning around the area.
The rooms are really spacious and well distributed.
My only recommendation is to have crockery on the cupboard so customers can use them.
Thank Prospero G
Response from shs_lrdsh_gm, General Manager at SpringHill Suites LaredoResponded 1 July 2017
Thank you for completing a review of your recent stay with us. It gives us great pleasure to know you enjoyed your stay and our location. We really appreciate your feedback and recommendations that will allow us to improve our service. Best Regards.
This is not the normal Springhill that I am used too. The place is clean and quiet, the internet is slow and the shower area needs an update- Please get new shower heads the ones on there now are horrible. Please fix the speed on...More
Thank Scott W
Response from shs_lrdsh_gm, General Manager at SpringHill Suites LaredoResponded 20 March 2017
We really appreciate you sharing your experience with us and for your loyalty. Please accept our sincere apologies about the issues during your stay and that we did not meet your expectations. Your feedback will allow us to improve the quality of our...More