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Ramada Plaza Laredo

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Ramada Plaza Laredo
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122 Reviews from our TripAdvisor Community

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Showing 108: English reviews
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Austin, Texas
Reviewed 1 week ago

Check in took a long time knowledge of person at front desk was poor..all together customer service needs to be improved.

Review collected in partnership with Ramada
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Helpful?
Thank mariadM1337RN
Ramada Plaza L, Director of Sales at Ramada Plaza Laredo, responded to this review

Dear MariadM1337RN, We appreciate you taking time to share your recent visit at our hotel. We apologize for the long wait and will work on giving our new personnel additional training to better serves our guest. If you have any additional comments or if you would like to elaborate on your personal experience please don’t hesitate to contact our General...

Antigua, Guatemala
Reviewed 4 weeks ago

Review collected in partnership with Ramada
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Helpful?
Thank RichNeel
Ramada Plaza L, Director of Sales at Ramada Plaza Laredo, responded to this review

Laredo
Reviewed 21 February 2017

Review collected in partnership with Ramada
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Helpful?
Thank kristinal309
Ramada Plaza L, Director of Sales at Ramada Plaza Laredo, responded to this review

Reviewed 14 February 2017 via mobile

They make your stay pleasant all the time you go from welcoming counter to room service bar and restaurant are really good i will stay again if i am town again ! I smoke so they still have smoking rooms lol

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Helpful?
Thank ahmad h
Ramada Plaza L, Director of Sales at Ramada Plaza Laredo, responded to this review

Dear Ahmad, We LOVE to hear that you have become a loyal customer at Ramada Plaza – Laredo during your visit to Laredo. A Big Thank you! Sincerely, Annabella Gutierrez -Scott Director of Sales

New Orleans, Louisiana
Reviewed 6 February 2017

Review collected in partnership with Ramada
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Helpful?
Thank K3021LTmichaelg
Ramada Plaza L, Director of Sales at Ramada Plaza Laredo, responded to this review

McAllen, Texas, United States
Reviewed 4 February 2017 via mobile

I didn't choose this hotel as it was booked for me. I checked it out an line and had my doubts. I was wrong! Clean, very friendly and accommodating staff... beds are hard and I wish the bedding wasn't so thin... overall... fine for the one night

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Helpful?
Thank Stacy G
Ramada Plaza L, Director of Sales at Ramada Plaza Laredo, responded to this review

Dear Stacy, Thank you for being our hotel guest and we appreciate your comments made about Ramada Plaza – Laredo . We look forward to seeing you again . Sincerely, Annabella Gutierrez-Scott Director of Sales

San Antonio, Texas
Reviewed 12 December 2016

Since the hotel has changed to Ramada brand from Holiday Inn the overall quality is missing. Air conditioner in my room did not work. I have noticed roaches as well.

Review collected in partnership with Ramada
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Helpful?
Thank uptrainman98
Ramada Plaza L, Director of Sales at Ramada Plaza Laredo, responded to this review

Dear Uptrainman98, First most thank you for sharing your hotel experience with us . Your experience is definitely one that we take seriously. Your comments were addressed to the proper department managers to take action to correct these issues .

Memphis, Texas
Reviewed 17 November 2016

Review collected in partnership with Ramada
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Helpful?
Thank Jefferychaney
Ramada Plaza L, Director of Sales at Ramada Plaza Laredo, responded to this review

San Antonio, Texas
Reviewed 14 October 2016

Review collected in partnership with Ramada
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Helpful?
Thank janiem209
Ramada Plaza L, Director of Sales at Ramada Plaza Laredo, responded to this review

Edinburg texas
Reviewed 30 September 2016

This business trip experience started off badly and ended up just as bad. Upon check in the front desk agent failed the safety test as she handed me my room key and loudly announced my room number. As a female who does much travel I know the basics of hotel safety. I requested a different room and told the agent...

Review collected in partnership with Ramada
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Helpful?
Thank Jannette R
Ramada Plaza L, Director of Sales at Ramada Plaza Laredo, responded to this review

Dear Jannette R, On behalf of the management we would like to extend a most sincere apology for your last stay with us. Be reassured that the safety of our guest is of the utmost importance to us. We will be addressing this training issue with all out front clerk clerks so that this does not happen again. Upon, hearing...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Ramada Plaza Laredo

Address: 800 Garden St, Laredo, TX 78040-2462 (Formerly Holiday Inn Laredo-Civic Center)
Region: United States > Texas > Laredo
Price Range: $113 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Plaza Laredo 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Holiday Inn Laredo-Civic Hotel Laredo
Laredo Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Ramada Plaza Laredo staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Ramada Plaza Laredo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“parking is tight, a/c are kinda noisy, on wrong side of town for entertainment.”
 of 5 bubbles joedU7251VP, 17 Sep 2015 | Read review
“Needs a KIDS section AND ACTIVITIES FOR GUESTS recommend the rooms near the tenth floors great view of LAREDO at NIGHT”
 of 5 bubbles ricardoe0, 22 Jan 2015 | Read review
“Find another place.”
 of 5 bubbles Veito, 30 Jun 2014 | Read review
“Stay away from lower levels”
 of 5 bubbles Mike_DeLaO, 9 Jun 2014 | Read review
“Avoid floors where the workers have left mud on the carpet, sadly that includes the lifts.”
 of 5 bubbles johnboybarks, 6 Dec 2013 | Read review
5 of 5