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TownePlace Suites Dallas Lewisville

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TownePlace Suites Dallas Lewisville
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152 Reviews from our TripAdvisor Community

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Showing 150: English reviews
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 October 2016

My family was staying here and from the General Manager, Mike and all of the staff, they were phenomenal to us when my daughter passed away. Will definitely stay here in future. The location is great and lots to do in the Grapevine area.

Helpful?
Thank Roy F
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Our deepest condolences to you and your family on your loss, and my team and I are so very sorry. We appreciate the kind words, and are glad we were able to provide a comfortable stay for you and your family during such a difficult time. We thank you for the review, and should you need lodging in the Lewisville... More 

Atlanta, Georgia
1 review
Reviewed 23 October 2016 via mobile

Our stay began with fabulous service from staff member, Mackenzie. She went above and beyond for our family in her words and actions. I am picky about clean rooms and ours definitely passed the test. Clean and perfect for our toddlers to crawl in. Gina was working the food area, and she took such attention to detail. She was had... More 

Helpful?
Thank Alipar1
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

What a great review! Many thanks for the kind words, and we appreciate you choosing our hotel. I'm glad to see you enjoyed a pleasant stay with us, and it looks like everything met your needs. I am especially glad that my team, including MacKenzie and Gina, helped to make your stay even better, as we want all of our... More 

New Boston, Texas
1 review
Reviewed 20 October 2016

This is the best place to stay in Lewisville! People are awesome! Rooms are super clean. Well maintained property. Doesn't get any better than this place. Always my first choice when staying in town!!

Helpful?
Thank Carla B
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Wow - what great comments! Many thanks for the kudos, and we appreciate you choosing our hotel. I'm glad to see you enjoyed a comfortable stay with us, and it looks like everything met your needs. I'm especially glad we're your first choice when visiting Lewisville, as we aim to be our guests' 'home away from home.' Thanks again, and... More 

Richmond, Virginia
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 October 2016 via mobile

My family and best friend came to Dallas for the Cowboy/Cincinnati game, and this hotel hit the jackpot for the separate room, living room area and full kitchen. The room was filled with windows, so much space and provide the privacy my parents could have away from my friend and I. The area couldn't not have been better. It's was... More 

Helpful?
Thank Ginay R
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Many thanks for the wonderful review, and we so appreciate you and your family choosing our hotel. I'm glad to see you all enjoyed a comfortable stay with us, and it looks like our accommodations and amenities all met your needs. We're glad we were able to be a part of a special football and family weekend, and we hope... More 

Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 October 2016

I am a Platinum Elite Marriott member and spend a lot of time in hotels. Without a doubt, TownPlace Suites in Lewisville, Texas is my most favorite hotel. Mike, Jamie, Joe, Caleb and Felicia do their best to make every stay a great stay. The employees know customer service. Not only do they know it, they show it! They make... More 

Helpful?
1 Thank mlukert
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

What wonderful comments! Many thanks for the great review, and we appreciate you not only choosing our hotel, but also your loyalty and business as a Marriott Rewards member. While I'm glad that you enjoyed a comfortable stay with us, I am especially pleased that my team's hospitality helped to make your visit a memorable one. We work hard to... More 

North Ari Atoll
1 review
Reviewed 27 September 2016

I stayed at this hotel for two nights. The staff was very rude and unhelpful. I asked to speak with mangement and was told they do not want to hear from guest while they are away fron the hotel. I asked to see if there was a person that worked as a manger over te weekend and was told there... More 

Helpful?
Thank tray795
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

I am sorry to see there were some issues during your stay; as an award-winning hotel, we strive to ensure every guest enjoys their experience with us, and I apologize that was not the case. We did have an issue with our A/C unit on the first floor, and offered you several options as a resolution. I understand you did... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 September 2016 via mobile

The hotel is great. Cleanliness is on point. Staff very professional and friendly. Always willing to assist. I would like to Thank, Mike (GM)) , Jaime (AGM), Ana, Joe, Felicia, Virginia, Caleb (Front Desk Staff, Housekeeping Staff, Engineering, Breakfast and Evening Food Service Staff. Thank you for making us feel comfortable and safe.

Helpful?
2 Thank MylesDavisBracy
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

What great comments! Many thanks for the kudos, and we appreciate you choosing our hotel. I'm glad to see you enjoyed a comfortable stay with us, and I'm especially pleased that my team's hospitality helped to make your visit a memorable one. We want all of our guests to feel right at home, and comments like yours let us know... More 

Cibolo
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 September 2016 via mobile

The place was awesome! Enjoyed the pool at night and the water temp was just right. Great service & housekeeping. There's adequate parking and my favorite is how close the mall is :) Another plus is how close it is to several restaurants.

Helpful?
2 Thank Marie G
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Many thanks for the great comments, and we appreciate you choosing our hotel. I'm glad to see you enjoyed a comfortable stay with us, and it looks like our accommodations and amenities - including our pool! - all met your needs. I'm especially pleased my team's hospitality helped to make your stay a good one, as we want all of... More 

Farmington Hills, Michigan
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 September 2016

How do they do it? It is difficult enough to achieve true excellence. Even harder to sustain it. Yet, this property continues to impress and excel. I spent another 5 nights here, and can't say enough about the front desk, housekeeping, and engineering. The people are fantastic - like a group of all Stars! The front desk is amazing- genuine... More 

Helpful?
1 Thank Buckeye2108
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Wow - what a fantastic review! Many, many thanks for the wonderful feedback, and we appreciate you continuing to choose our hotel when in the Lewisville area. I'm delighted to see your stays with us have been good ones, and it looks like our accommodations and amenities meet your needs. I am especially pleased that my team's hospitality helped to... More 

Wylie, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 September 2016 via mobile

Griselle Maldonado, Mike Testerman and Flecia A were absolutely amazing to help us set up a wedding block of rooms for my daughters upcoming wedding! They personally showed us around the hotel and were very welcoming!

Helpful?
2 Thank Byrdie1957
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

What great comments! Many thanks for the kudos, and we are delighted you'll be with us during such a special wedding weekend! It's our pleasure to introduce you to our hotel and ensure that we will meet your needs. Many thanks again, and we look forward to seeing you soon! Sincerely, Mike Testerman General manager, TownePlace Suites Dallas/Lewisville Award-winning TownePlace... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff

Additional Information about TownePlace Suites Dallas Lewisville

Address: 731 East Vista Ridge Mall Drive, Lewisville, TX 75067
Region: United States > Texas > Lewisville
Price Range: $143 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Dallas Lewisville 2.5*
Number of rooms: 18
Reservation Options:
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Also Known As:
Towneplace Suites Dallas Lewisville Hotel Lewisville
Hotel Style:
#4 Family Hotel in Lewisville
#5 Business Hotel in Lewisville
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Questions & Answers

Questions? Get answers from TownePlace Suites Dallas Lewisville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“air does not work a hotel and they do not clean well”
 of 5 bubbles tray795, 27 Sep 2016 | Read review
“Can't go wrong with any room”
 of 5 bubbles Buckeye2108, 17 Sep 2016 | Read review
“Suites at this hotel are great with families.”
 of 5 bubbles gwynneg2016, 31 Aug 2016 | Read review
“We saw other rooms and they all looked good. you can have lots of natural light if you want to and dark when you don't.”
 of 5 bubbles angiecd1st, 28 Aug 2016 | Read review
“Avoid room 122--loud & near kitchen.”
 of 5 bubbles bxpeters, 23 Aug 2016 | Read review
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