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All reviewsrewards programindoor poolroom was cleanfamily weekendseen better daysliving roomthree nightswafflesenjoyed our stayswim meetunder constructionearly checkgreat staythe hotel staffhot tubair conditionerstaff was very friendly and helpful
At first glance, the room we stayed in was average. It was a king suite and the furniture was too large for the space, but we thought the room was acceptable for a night... until we started getting ready for bed. We had planned on...More
Response from Shelly J, General Manager at Country Inn & Suites By Radisson, LewisvilleResponded 2 days ago
We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and our staff will make sure these issues will be prevented in the future.
This hotel is without question the worst Carlson property I have ever stayed at. Rather than write a long narrative I will just bullet point the issues I encountered.
• The entire hotel, and in particular my room, had a musty unclean smell
Response from CarlsonRezidor, other at Country Inn & Suites By Radisson, LewisvilleResponded 2 February 2018
Thank you for writing a review and for your continued patronage. We are sorry to hear about the service you received from our staff and that the elevator was not up to its best state at that time. Also, we are saddened to know about...More
M. Fernandez and I had such a good time there and we really didnt go anywhere. They have these benches under some trees where you relax and chat. The benches themselves are from very close in California where I am from which made it very...More
My wife and I have stayed at this hotel for almost 10 years when we go down to visit my son and his family, usually staying a week to 10 days. This hotel has had some challenges in the past, changing ownership a few times,...More
Thank Michael B
Response from CarlsonRezidor, other at Country Inn & Suites By Radisson, LewisvilleResponded 27 January 2018
Thank you for writing a review and for your continued patronage. We apologize about the miscommunication regarding the availability of the suites. Also, our team strives to provide great customer service to all of our guests and we are sorry to hear that you did...More