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Hilton Garden Inn Dallas Lewisville

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Hilton Garden Inn Dallas Lewisville
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514 Reviews from our TripAdvisor Community

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Fort Worth, United States
Reviewed yesterday NEW

The hotel charged my credit card 3 times for my entire stay. No apology was ever given by the hotel. The situation was resolved 2 days after - I couldn't use my credit card until the situation was resolved. Waiting for someone to apologize.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Dennis Y
Oklahoma City, Oklahoma
HOTEL’S FAVOURITE REVIEW
Reviewed 13 September 2016

We have stayed at lots of Hilton Garden Inn's, really enjoy the quality, Lewisville was no exception. My husband and I stayed here for one night on the way to a funeral in Louisiana. Made the reservation with the hotel directly as I needed a handicapped room, then called the Hilton rewards to use some of our points. We arrived...

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Helpful?
Thank husbandandwifetravel
About Hotel's Favourite Review
John E, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

Dear husbandandwifetravel, Thank you very much for taking the time to write about your stay with us. We truly appreciate the kinds words about your accommodations, front desk team, housekeeping and our restaurant's food and service. We strive to treat each guest as you were and we are glad we hit the mark. Please come again soon! Kindly, John

Point Blank
Reviewed 6 days ago NEW

Facility in a location with easy access to several different dining options and shopping. Staff extremely helpful and pleasant. Room was large and comfortable. Beds allowed guest to set firmness/ softness of matttress with an easy to set dial. Felt great !

Review collected in partnership with Hilton Garden Inn
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Thank Jeanette R
John E, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

Dear Jeanette R, Thank you for taking the time to write about your experience during your stay. We really appreciate your kind words about our team, that you enjoyed your room and bed and the surrounding area. Please come see us again soon! Kindly, John

Lewisville, United States
Reviewed 1 week ago

The location, personnel, room, overall hotel was excellent. The room was clean, the bed was comfortable, and the breakfast was delicious. The only problem I did have was that the fixture in the tub was loose which is not what you would expect for such a quality hotel.

Review collected in partnership with Hilton Garden Inn
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Thank 5merryly
John E, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

Dear 5merryly, Thank you very much for taking the time to write about your stay with us. Your kind words about breakfast, your room and your bed are very much appreciated! Also, thank you for bringing the tub fixture to our attention, it has been replaced. We try to get ahead of all maintenance problems and sometimes we may miss...

Ascot, United Kingdom
Reviewed 1 week ago

Great staff and some of the best hotel catering I've experienced. Good sized rooms and very good catering for a lot of people especially at lunchtime. Convenient for Dallas Forth Worth, plenty of parking.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Andy C
John E, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

Dear Andy C, Thanks for taking the time to write about your stay with us. We truly enjoyed hosting your group. Thanks too for your kind review of our catering team and our location. We hope to see you again soon! Kindly, John

Webster, Texas
Reviewed 1 week ago

A group of us were part of a training at this hotel and it was amazing. The banquet staff was incredible and helpful and the overall staff could not have been better. No complaints, and this is my second time attending a training at this hotel.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Amanda F
John E, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

Dear Amanda F, Thank you taking the time to write about your experience during your stay. Thanks too for your kind words about our banquet team and the rest of the team you encountered. We strive for each guest to feel the way you did, we are glad we hit the mark! Please come stay with us again soon. Kindly,...

The Colony, Texas
Reviewed 2 weeks ago

When I left the hotel and came back the construction has closed the roads to the hotel and kept me on a detour. It wasn't that long or even an huge inconvenience. The hotel room was big and the bed was soft with full size pillows!! Some of the room if you opt for it come with whirlpool tubs and...

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Helpful?
Thank oscarpSilverHH
John E, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

Dear oscarpSilverHH, Thank you for taking the time to write about your stay with us. We really appreciate your kind words about our amenities and the local surroundings. We are so glad to hear you will return and we hope it is very soon! Kindly, John

Tyler, Texas
Reviewed 2 weeks ago

We have stayed at this hotel several times. It is in a good location for us, close to family, restaurants, etc. They are always friendly at desk, easy check in, clean rooms, great breakfast buffet. Would recommend to anyone!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Tom B
John E, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

Dear Tom B, Thanks for taking the time to write about your stay with us. We appreciate your kind words about the team, breakfast and we especially appreciate your recommendation! Please com back and see us soon! Kindly, John

Lousiville TX, United States
Reviewed 3 weeks ago

I stayed at this hotel on a business trip for two nights. There was no way to make the fan on the AC unit stay on all night. I sleep better with this on all night but the unit would cycle all the way off to on and nothing else.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank J5576OCpaulm
John E, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

Dear J5576OCpaulm, Thank you for taking thee time to write about your stay with us. We have had the unit in your room repaired and sincerely hope you consider staying with us again. The HVAC units should run at the guest's preference. I apologize for it not functioning during your stay. Kindly, John

forney, United States
Reviewed 3 weeks ago

I would recommend this hotel to anyone. The employess were so polite and helpful. We were there for a basketball tournament and the location was excellent. We were about 10 minutes away from the facility and the boys enjoyed the buffet breakfast.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Felicia N
John E, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

Dear Felicia N, Thank you for taking the time for writing about your stay with us. What a kind review and recommendation. We will share your feedback with out team. I am so glad you enjoyed your stay and we can't wait to see you back! Kindly, John

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Relax in one of 165 guest rooms, suites and accessible rooms and sleep deep in a Garden Sleep System® bed. All rooms are equipped with a 32-inch flat-screen TV, a spacious work desk, an ergonomic chair, and a hospitality center featuring a microwave, refrigerator and coffee maker with Starbucks coffee. Start each morning with a cooked-to-order breakfast. Join us again for dinner at the Great American Grill®. Buy snacks or TV dinners from the Pavilion Pantry®. Unwind with a workout in the fitness center, or a dip in the swimming pool. Catch up with friends and colleagues over a beer or cocktail at our cozy Pavilion Lounge. ... more   less 

Additional Information about Hilton Garden Inn Dallas Lewisville

Address: 785 State Highway 121 Byp, Lewisville, TX 75067-8175
Region: United States > Texas > Lewisville
Price Range: $137 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Dallas Lewisville 3*
Number of rooms: 165
Reservation Options:
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Also Known As:
Hilton Garden Inn Dallas Lewisville Hotel Lewisville
Hilton Garden Inn Lewisville
Hilton Lewisville
Hotel Style:
#2 Business Hotel in Lewisville
#3 Family Hotel in Lewisville
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Dallas Lewisville staff and other travellers.
2 questions
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Boise, Idaho
over a year ago

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Questions? Get answers from Hilton Garden Inn Dallas Lewisville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High room away from the elevator”
 of 5 bubbles MarkV709, 19 Jun 2016 | Read review
“Rooms on the upper floors are quieter.”
 of 5 bubbles LoneStarRuby, 25 May 2016 | Read review
“Should all be pretty quiet depending on neighbors”
 of 5 bubbles Idahotraveler88, 5 Apr 2016 | Read review
“Hilton Honors member get free wifi”
 of 5 bubbles tripfanamx, 7 Dec 2015 | Read review
“Stay away from rooms near elevators and ice machines.”
 of 5 bubbles DebbieH621, 29 Nov 2015 | Read review
5 of 5