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All reviewsstarbucks coffeefront deskroom was cleangreat customer serviceplace to staydallas areagreat staffwafflesthe hotel staffeach morningthe entire staffdefinitely stay here againconvenient locationexcellent stayhot breakfasteasy accesspleasant stay
We live in Texas and used points for a one nighter close to enough to visit family. The room was overall clean, tho we had noted a big white drip on the couch close to the floor level so it may have been missed by...More
We recently stayed at this Best Western for our granddaughter’s graduation. I consider myself a hotel snob. I love nice hotels and don’t mind paying for them! This was a such a great experience! We actually extended our stay for a day . The bed...More
Thank Sheryl S
Response from Chris P, Manager at Best Western Plus Lewisville/CoppellResponded 6 days ago
Sheryl S, Wow, What a fantastic review. Thank you so much for taking the time to give us feedback. This is what drives us to be as good as we can be. We are thrilled you enjoyed your stay with and loved our breakfast, service,...More
We stayed here for 3 nights for a family trip for multiple families. The front desk went above the norm to make sure all requests were meet. We needed connecting rooms for easy access to a senior citizen and that was granted. I also called...More
Response from Chris P, Manager at Best Western Plus Lewisville/CoppellResponded today
keen78, Thank you for taking the time to let us know what we did right and wrong. We are always looking to better our hotel and any information is always helpful. We trying to improve on breakfast and this feedback will help us in the...More
Of course it is clean and the breakfast is good! The real kicker is the incredibly friendly staff from the desk to cleaning to breakfast! Every single person spoke and smiled and seemed genuinely interested that we were having a good stay! Very impressed and...More
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The staff was incredibly helpful and friendly. We were staying there for client meetings and the GM, Chris, allowed us to come back well after the check out time was passed to let us use the employee facilities to change into more comfortable clothes and...More
Response from Chris P, Manager at Best Western Plus Lewisville/CoppellResponded 4 days ago
Cwelser, Thank you for taking the time to write this fantastic review on our hotel and General Manager. We are happy with our hotel renovations and the location. We try to make everyone feel at home and we are happy that you did. We will...More
No shuttle airport that I was ever aware of. We had a rental car but if you are using taxi, Uber, etc. to get you to your hotel, you may want to stay closer to DFW and find another hotel that offers an airport shuttle... More
No shuttle airport that I was ever aware of. We had a rental car but if you are using taxi, Uber, etc. to get you to your hotel, you may want to stay closer to DFW and find another hotel that offers an airport shuttle service.