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Fairfield Inn & Suites Longview

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3305 4th St, Longview, TX 75605-7959
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (5)
Room & Suite (21)
Dining (4)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 18/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Fairfield Inn & Suites Longview
Updated 18/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 38 hotels in Longview
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
This Marriott hotel is centrally located near many Longview, TX attractions. We are a short distance from both Kilgore College and LeTourneau University, as well as Good Shepherd Medical Center. Join us each year for the Great Texas Balloon Race, Alley Fest, Dalton Days or the Longview Rodeo. Business Travelers are only 5 miles from the Maude Cobb Convention Center and 20 minutes from the East Texas Regional Airport. We offer all of the modern amenities for our guests including free WiFi, a complimentary breakfast, and The Market. Our hotel features a 24-hour fitness center, indoor pool, business center, and on-site guest laundry facilities. At the Fairfield Inn & Suites Longview, you're our #1 priority. We promise you'll be satisfied, or we'll make it right. That's our commitment to you. Ask us about The Fairfield 100% Guarantee.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Tennis court
Kids stay free
Business Centre with Internet Access
Parking
Wifi
Indoor pool
Heated pool
Breakfast buffet
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Microwave
Refrigerator
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Centrally Located
Hotel links
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Location

Full view
46Car recommended
Grade: 46 out of 100
42Restaurantswithin 1 km
1Attractionwithin 1 km
104Reviews1Q+A21Room tips
Traveller rating
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  • 17
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  • 2
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Popular mentions
Cindi B wrote a review Aug 2021
1 contribution
Our stay was perfect. Quiet, close to stores and restaurants. Check in to Check out was nice and smooth. I left my watch in the room and Breanna chased me down to give it back. Thank you for your honesty!!
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Date of stay: August 2021
Value
Location
Service
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Response from Joshua McCoy, General Manager at Fairfield Inn & Suites Longview
Responded 25 Aug 2021
Thank you soo much! We enjoyed hearing your kind words about our amazing GSA Breanna along with having a smooth check in process. Thank you for being a loyal guest and choosing our hotel during these times. We look forward to seeing you again here at the Fairfield Marriott in Longview, TX.
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Suzanne P wrote a review Jun 2021
Shelby, Ohio35 contributions8 helpful votes
I can’t believe that this is under the Marriott name. Trash outside was overflowing. Breakfast was the worst. No juice machine at all. Rooms are old. Our towels were worn and had holes. The fire alarm went off in the middle of the night. ( nothing wrong).The only reason I gave it 2 stars instead of one is because the friendly gal at the front desk. Pass this one by.
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Date of stay: June 2021Trip type: Travelled with family
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Response from Joshua McCoy, General Manager at Fairfield Inn & Suites Longview
Responded 16 Jul 2021
We recognize your time is valuable and appreciate the feedback you have provided on the Trip Advisor Survey. Maintaining a clean atmosphere within our guest rooms and common areas is always a key priority, especially during these unprecedented times. On behalf of the entire team at the Fairfield Inn & Suites Longview, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. As a valued customer, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us. Sincerely, JOSHUA MCCOY General Manager Marriott joshua.mccoy@marriott.com 9036631995
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Kris D wrote a review Mar 2021
Maple Valley, Washington92 contributions15 helpful votes
I had written a review for this property a few years back and was thrilled with the great service and experience here. Now, I am looking for a replacement for our trip to Longview in 2 months. Upon arrival, there was a family and another guy waiting at the front desk. They had arrived there about 5 minutes before we had. There was nobody at the desk and no "be right back" sign. After waiting 10 more minutes and trying to call the hotel (it just rang) I started looking for a corporate phone number to hopefully get someone to assist us. Finally the clerk showed up and checked us in - no apology for waiting or even acknowledging that we were waiting with no staff in sight. The rooms were nice. It seems like they've moved to just having one trash can in the room (in the bathroom) which is kind of a hassle. No housekeeping unless you are there 4 days. Had to go to the front desk for clean towels. Breakfast had a hot option. It was a tortilla with egg in it that was ok. There wasn't any labeling so I wasn't sure what I was getting. The microwave had a 10 second or 20 second button that worked. Couldn't even get the stop button to work. One morning the apple juice boxes (like school milk) were still mostly frozen. I think I got about a tablespoon of juice, the rest was an ice block. Had to ask for forks. Overall, it seems that the customer service has gone down. The problems that we had were solved eventually, but in my mind many of these could have been avoided. On a positive note, the pool was open so I'm sure many people will be excited by that.
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Date of stay: March 2021
Value
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Response from Joshua McCoy, General Manager at Fairfield Inn & Suites Longview
Responded 16 Jul 2021
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent poor product presentation from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times. Sincerely, JOSHUA MCCOY General Manager Marriott joshua.mccoy@marriott.com 9036631995
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Lacey S wrote a review Nov 2020
Valley, Alabama1 contribution
Disappointed to find out after we arrived that there is no room service until the 4th day of your stay! They did give us more towels at the front desk. And everyone has been very friendly. Location is near restaurants and stores.
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Date of stay: November 2020
Location
Service
Sleep Quality
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Michael T wrote a review May 2020
London, United Kingdom1 contribution
I stay to this hotel while visiting my mom recently. The staff was very helpful with any requests or needs that I had. On the first night of my stay, the air conditioning unit was not cooling in my room. The hotel staff moved me to a different room for the remainder of my stay at the hotel. The staff was calm and confronting to the guests at the hotel, when the power went out for the several blocks on the north side of Longview. The power outage effected several business and other hotels in the area. During this crisis, the hotel staff was calm and planned how to get the guests r in their room during the power outage. I used the computer at the hotel daily. The grab and go breakfast at the hotel was excellent and fresh. I would highly recommend staying at this hotel. Great and friendly staff that greeted you each morning. Great location and convenient to several restaurants and businesses in the area
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Date of stay: May 2020
Cleanliness
Service
Sleep Quality
Helpful
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Response from Joshua McCoy, General Manager at Fairfield Inn & Suites Longview
Responded 16 Jul 2021
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Fairfield Inn & Suites Longview. Thank you for your nice comments about how we handled can emergency situation without power. Our staff loved hearing about your wonderful experience. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. Sincerely, JOSHUA MCCOY General Manager Marriott joshua.mccoy@marriott.com 9036631995
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PRICE RANGE
US$89 - US$143 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairfield inn longview, fairfield longview, longview fairfield inn
FORMERLY KNOWN AS
Fairfield Inn Longview
LOCATION
United StatesTexasLongview
NUMBER OF ROOMS
64
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Frequently Asked Questions about Fairfield Inn & Suites Longview
Which popular attractions are close to Fairfield Inn & Suites Longview?
Nearby attractions include Color Me Happy (0.3 km).
What are some of the property amenities at Fairfield Inn & Suites Longview?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Fairfield Inn & Suites Longview?
Guests can enjoy free breakfast during their stay.
Is parking available at Fairfield Inn & Suites Longview?
Yes, free parking is available to guests.
What are some restaurants close to Fairfield Inn & Suites Longview?
Conveniently located restaurants include Texas Roadhouse, Cowboy Chicken, and The Catch.
Are there opportunities to exercise at Fairfield Inn & Suites Longview?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Fairfield Inn & Suites Longview?
Yes, dry cleaning and laundry service are offered to guests.
Is Fairfield Inn & Suites Longview accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.