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Hilton Garden Inn Lubbock

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Traveller (30)
Room & Suite (27)
Dining (10)
Overview
  • Excellent82%
  • Very good10%
  • Average5%
  • Poor1%
  • Terrible2%
Travellers talk about
“chef antonio”(3 reviews)
“wi fi speed is”(3 reviews)
“conference room”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
Additional information
Offers from Hilton Garden Inn Lubbock
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Lubbock
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (317)
Filter reviews
317 results
Traveller rating
259
33
16
2
7
Traveller type
Time of year
LanguageEnglish
259
33
16
2
7
Show reviews that mention
All reviewschef antoniowi fi speed isconference roommade to order breakfastbeautiful hotelgreat place to staystaff was friendlythe rooms were nicetexas techbreakfast was excellentwould recommend this hotel to anyonebreakfast staffroom was largedefinitely stay here againstaying at this hotelbusiness tripfitness center
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1 - 5 of 317 reviews
Reviewed yesterday

Great Stay At Hilton Garden Inn Lubbock, staff was very friendly, hotel was clean. The hotel is beautiful, the breakfast was good the service was great, we really enjoyed our stay in Lubbock we will stay at the Hilton Garden Inn again.

Review collected in partnership with Hilton Garden Inn
Thank jackie774
Hotel's Favourite
Reviewed 23 June 2018

This is a fairly new hotel, but the staff act as if they have been doing their jobs for years. Well trained to make certain that the customer is pleased. From the time we walked in the door to the time we walked out, they...More

Thank Scott F
Response from Jerad T, Front Office Manager at Hilton Garden Inn LubbockResponded 23 June 2018

Thank you for the feedback! I am delighted that our staff brightened your stay; brighthearted hospitality is what The Hilton Garden Inn is all about. We can't wait to have you back in the future!

Reviewed yesterday

This property is two years old, well designed and very well maintained. Staff is awesome, friendly and very attentive. The afternoon refreshments in the lobby were an added bonus. The strawberry lemonade and cranberry oatmeal cookies hit the spot!

Review collected in partnership with Hilton Garden Inn
Thank Sheri R
Reviewed 5 days ago

This hotel was not only beautiful but they have incredible staff and service expectations. We were greeted in the parking lot (100 degree summer afternoon) with bottles of water while collecting our info to start the check in process. All staff were phenomenal and attentive!

Review collected in partnership with Hilton Garden Inn
Thank mgp4682
Response from Jerad T, Front Office Manager at Hilton Garden Inn LubbockResponded 2 days ago

Thank you for the feedback! The entire staff at the Hilton Garden Inn in Lubbock, Texas work very hard to ensure to best guest experience possible! We hope you will consider staying with us again in the future.

Reviewed 1 week ago

Hotel seemed new and had great decor. Room was pretty standard but clean and comfortable. Staff were friendly and greeted us every time we left and returned. One housekeeping staff was partway down the hallway when we approached the elevators, and he took time to...More

Thank AliCat26
Response from Jerad T, Front Office Manager at Hilton Garden Inn LubbockResponded 1 week ago

Thank you for the review of our hotel. I am delighted that you enjoyed your stay, and hope to see you again soon! Have a wonderful day!

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Airport Transportation
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$112 - US$270 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$112 - US$270 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (30)
Room & Suite (27)
Dining (10)
Pool & Beach (1)
Business Centre & Event Rooms (12)
Questions & Answers
Ask a question
Denise E
15 April 2018|
AnswerShow all 3 answers
Response from Jerad T | Property representative |
Hello Denise, I will be happy to answer your question! Our two queen rooms do not have a pull out sofa, unfortunately. The maximum occupancy for a two queen room is 4 people, per fire safety regulations. I hope this... More
0
Votes
Barry H
27 June 2017|
AnswerShow all 3 answers
Response from Nicole G | Property representative |
We do not have an airport shuttle at the hotel, however we would be happy to get you the name of a taxi service. Also, Uber is here in Lubbock and is very reliable.
0
Votes
kenzmm
31 May 2017|
AnswerShow all 3 answers
Response from Nicole G | Property representative |
We are a quick ten minutes away from Texas Tech. We are close to Milwaukee Ave, which has many new shopping and dinning options. Its a fantastic location for Texas Tech Alumni and new parents of entering freshmen. Come... More
0
Votes
Room Tips
"Plenty of space in the regular room even with two beds. Stayed in a room with a front facing window, and it..."
Read review
"I assume all are very nice."
Read review
"Top floor away from the elevators"
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"Stay above first floor."
Read review
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